Luxury Of Watches Reviews 

1,926
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent condition of the watches, often noting they exceed expectations or are exactly as described, with many appreciating the genuine parts and original paperwork. The staff receives frequent commendation for their professionalism, helpfulness, and extensive knowledge, making the purchasing process smooth, trustworthy, and pleasant. Reviewers also frequently highlight the fast, secure, and accurate delivery service, with many receiving their orders quicker than anticipated and appreciating the careful packaging. However, some customers also noted issues with watch sizing or difficulties when attempting to adjust links.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the watches for arriving... See more

Staff

Customers had positive experiences with staff, frequently praising individuals like a staff member for being... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, amazing, and even... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to do business with! Bought 3 watches! Customer service and responsiveness is perfect. Had an issue with wife’s watch and was addressed immediately sent out and back in no time! Only place I pl... See more

Rated 5 out of 5 stars

This group is very cordial and respond in quick time. Unlike another CA dealer, they are trustworthy, professional and keep it simple. No deposits, no “Read our FAQ’s”, just totally up front. I... See more

Rated 5 out of 5 stars

Thomas Walker I’ve purchased two Rolex’s from LOW For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady Pre... See more

Rated 5 out of 5 stars

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accura... See more


4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,926)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience!!

Excellent experience! Highly recommend. Great communication, and shipping on my preferred date, Watch is gorgeous and a full set. Hats offf to Marty!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with my purchase from…

I was very happy with my purchase from Luxury Watches. The correspondence was great before purchase. The watch arrived quickly after my order and was in great condition. I was nervous ordering an expensive purchase on line - sight unseen - but I trusted the description and condition listed and was not disappointed.

11 September 2025
Rated 1 out of 5 stars

Wasting time with ridiculous personal information collection attempts

After the payment, I got a call asking details about shipping address, then Ana on the call confirmed the order. However, I then got an email asking photo of my credit card both front and back, and photo of the ID! Email comes from weird domain name called order-verification.com. I ignored the email as it did sound like a proper phishing attempt. After a call with the shop they assured me it’s normal. I did send all the details, apart from ID as it was too insane ask of an ask. Eventually they declined the order after wasting days. I ordered similar model from Chrono, and in just 3-4 days I had my present for dad! Time wasters!

18 September 2025
Unprompted review
Luxury Of Watches logo

Reply from Luxury Of Watches

All of our orders go through a verification system to alleviate fraud, your order did not pass.

Rated 5 out of 5 stars

Five Stars!

The watch arrived quickly and the condition was like new as advertised. It was a bit tight and I was shipped 2 extra links at no additional cost. I would definitely buy from this company again in the future.

17 July 2025
Rated 5 out of 5 stars

Stunning watch in brand new condition

Stunning watch in brand new condition. Fast shipping and very easy transaction. I received my item in under 5 days when I ordered over the weekend. Will definitely purchase from them again.

13 July 2025
Rated 5 out of 5 stars

Marty is a great company representative

Marty is a great company representative! My purchase was easy and the watch was as referenced "Like New". Even adjusted the band to my wrist dimension. The delivery was as indicated and the packaging was excellent. If I ever need a watch in the future Luxury Of Watches will be my destination.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Very fast response!

Very great customer service. Extremely great turnaround. And a great quality watch! I will definitely consider this company for my next purchases

17 July 2025
Rated 5 out of 5 stars

Had a real great experience and very…

Had a real great experience and very happy with my watch, they even sent me an additional link and tool without any charge. Great service and product will definitely purchase another watch soon and recommend them to anyone looking to purchase a nice clean watch.

1 June 2025
Unprompted review

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