Great service, always has been a pleasure too deal with thus casino site. All the casino rewards site are excellent 👌 have fully recommended your casinos too new players who are "unsure" about the... See more
Company replied
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Great service, always has been a pleasure too deal with thus casino site. All the casino rewards site are excellent 👌 have fully recommended your casinos too new players who are "unsure" about the... See more
Company replied
Good licensed casino with a wide variety of games, bonuses, (ran one up from $80 to 3k and cleared wagering requirements!) and pragmatic live dealer, but the withdrawal experience is subpar compared t... See more
Payment processing time is too long, they hold your money for 48 hrs for some sort of security check. They should learn from their competitors, faster you pay, more people will be interested to... See more
Company replied
Tonight I asked for my if I still have a free spin though on my deposit and they told me that it's confirmed I have I like that and I like the way he assists me and it's very easy. Put my thing down i... See more
Company replied
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As others have mentioned, withdrawing funds is extremely difficult. Their system is not transparent at all and you can’t look back and see the status of your withdrawals. Customer service is not able to answer about withdrawal details. They say 48 hours hold before they release e transfer.. I withdrew on Sunday. It’s now Thursday evening and I still have not received the cash. This is the only place where I’ve seen draws take this long.

Reply from Luxury Casino
Ive been playing at luxury for about 3 years now. The vip program is genuinely worth it if you play regularly. Got a free cruise package last year no joke

Reply from Luxury Casino
Always good but one thing only.if widrawwal the money it too long to get almost 5days

Reply from Luxury Casino

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Reply from Luxury Casino
I was playing on of their games online and won a small amount of money. When I went to withdraw the money (under $200), they requested information for proof of who I am. I sent my drivers license as well as a copy of my Mastercard statement clearly showing the statement date as well as my full address and name. They continued to email informing me they needed a bill or bank statement etc with a date and my address. I sent in numerous proofs, but continued to receive emails asking for proof, or as they call it “Know Your Customer”! I finally gave up as it was going on over 3 weeks to a month. I have read other reviews stating similar issues!

Reply from Luxury Casino
Don’t waste your time or money on this scamming website

Reply from Luxury Casino
It took my money without problem but when I tried to withdraw it kept my money making excuses and created a bunch of red tape in order to get my money back. There is no contact support other than a chat bot. Basically stole my money.

Reply from Luxury Casino
Good games and good custome servises, vip points and ofcourse to win and have exta points to reserve.

Reply from Luxury Casino
It reminded me why I was loyal to casino rewards 🫶🙏I tried other casinos sadly I wanted to have fun my bonus missing To chat with a human agent discouraging Also if you play often the bonus is lower 👎But I like casinos where I can deposit 5$my favourite casinos CASINO Rewards 🙏🙏

Reply from Luxury Casino
I try to find a way to talk to someone
And explain the issue I have in this app.
I try to message and talk to agend, nobody understand what I
Mean, it's really sad. I cannot talk to agent and explain that.
Or make a screenshot.
To show them what is the issu

Reply from Luxury Casino
To message support and get bonus credit and free spins on the house when you guys important for me to keep playing

Reply from Luxury Casino
I love playing games and especially when they give you money

Reply from Luxury Casino
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