Luxury Bedding Company Reviews 

841
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I've just received an £83 100% goose down pillow which is liberally studded with what I first thought must be plastic strands from a processing error. However, they turn out to be feathers, in a prod... See more

Company replied

Rated 5 out of 5 stars

This is my first time experience of purchasing a duvet from this company and I was really delighted. After looking at a duvet in The White Company store , but seeing the super high price tag, I... See more

Rated 5 out of 5 stars

We have used duvets for many years, but our experience of the 100% Hungarian Goose Down duvet from Luxury Bedding Company is head and shoulders above others. We are just so delighted with the quali... See more

Rated 5 out of 5 stars

I have only ever known quality bedding (thanks mum) and over the years, I’ve had a reshuffle. The recently bought two pairs of Canadian Goose Down are quite simply; exquisite. The loft, support (and l... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Furniture Store

Information provided by various external sources

The Luxury Bedding Company is a family run business, based in Huddersfield. We have over 15 years experience in supplying luxury duvets and pillows to customers worldwide. This is Our Personal Mission: “To provide the best quality duvets & bedding for our customers, along with a service to match”. We only provide the highest quality bedding for our customers. A 10 Year guarantee is also included with each down filled duvet we supply (5 years for all down pillows). If you have any questions, please contact us.


Contact info

4.2

Great

TrustScore 4 out of 5

841 reviews

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No recent history of asking for reviews

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4.2

All reviews

(841)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Lies and delays!

After receiving our quilt, we very quickly decided it wasn't for us, due to the 'crinkly' noise it made, even though the liner was advertised as luxury cotton. It came out of the bag and went straight back in. I arranged a return and when I had not received my refund after 10 days, I contacted the company. After explaining to the man on the phone my situation and concern over no refund yet received, he straight away stated, "There were quite a few hairs on it". I immediately and strongly refuted his statement. He went on to say it would be 14 days before a refund was arranged. When I queried the length of time, he simply stated, "That's just how it is!" Three days after the 14 days had passed the full refund appeared on my credit card, with no ludicrous deduction for hairs on the quilt. During this process, twice I messaged this company with no reply received. In summary, appalling customer service, a failure to acknowledge customer queries and lying over the phone. There is nothing 'luxury' about this company. I ended up going to John Lewis and spending more than double on a proper luxury quilt, which I am extremely happy with!

7 April 2022
Rated 5 out of 5 stars

Very good quality quilt

Very good quality quilt. Easy to order with excellent information to help with choice. Prompt delivery and well packaged. I did read on ordering that product needed to be aired for 24 hours before putting on bed. This information was not included with delivery but it is essential. I left the quilt over the banister and shook it every time I went past it. This noticeably increased the air in the quilt before using. Great feel, very light and very warm.

4 April 2022
Rated 5 out of 5 stars

Service great

Service great, the duvet arrived quickly and feels wonderful. I’ve bought it for a new home and won’t be using it for two months but I’m sure it will be perfect.

27 March 2022
Rated 5 out of 5 stars

So easy to order

So easy to order, arrived as promised. It's for our new house so, it's still in its bag, however, we have looked and felt the quality and can't wait to try it in our new house.

27 March 2022
Rated 2 out of 5 stars

I ORDERED THIS DUVET AFTER HAVING SLEPT…

I ORDERED THIS DUVET AFTER HAVING SLEPT AT A FRIENDS OVERNIGHT UNDER A SUPERB DUVET. I CHECKED THE MAKERS LABEL WHICH WAS "ALLDAYS", AND WHEN i GOOGLED THAT YOUR NAME CAME UP SO I ASSUMED THAT YOU HAD TAKEN OVER OR AMALGAMATED WITH ALLDAYS. I DO NOT KNOW WHAT THE TOG WAS BUT THE DUVET WAS MUCH THICKER THAN THE ONE I PURCHASED FROM YOU AND I HAVE HAD TO SLEEP WITH A BLANKET OVER ME AS WELL AS YOUR DUVET. I HAVE NOW RESORTED TO MY OLD WINTER DUVET WHICH IS FINE. I REGRET BEING IMPETUOUS BUYING THE NEW DUVET FROM YOU.DUVET FROM YOU

23 March 2022
Rated 4 out of 5 stars

My only complaint is that I did not…

My only complaint is that I did not receive any delivery information from your carrier. I was advised when my order was dispatched but had no contact with the carrier. Fortunately quite by chance I was at home when the delivery was made.

20 March 2022

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