Lux Unique Limited Reviews 228

I had a good discussion with the sales manager about storing my items as I wasn’t ready for delivery. There was a mix up with the delivery that was resolved very quickly and kept me informed throughou... See more

Extremely pleased with the 200x60x60cm corten steel planter - very strong, very practical and looks great! I trawled the t'internet for the right quality, right look, competitively priced product an... See more

A very well made planter , all edges de burred really well so no sharp edges.really well made all panel joins matched perfectly. A great company to speak too, from the first responder right through... See more

I'm very happy with the bottomless garden ring. Carefully delivered and made to the exact size I needed. Other sites didn't offer custom sizing. My mature olive tree will look spectacular planted in i... See more

Very pleased with our purchases of 3m Corten Steel 3mm. The ordering process was straightforward and the Lux Unique team were very helpful over the phone. Product quality is excellent, good value and... See more

Came back for more! Bought three huge corten steel raised beds and them came back for round containers for our roses. Exceptionally well made and excellent quality! Highly recommended.

I needed to discuss my order for a custom built corten steel pond several times on the phone and the staff were exceptionally helpful. What a pleasure it is to speak to real professional people. I am... See more

This company handled my order so well. Their products are so popular there was a slight delay but they were careful to let me know . In the event, they pulled out all the stops and the water feat... See more

Great product. Excellent service and very knowledgeable. Great advice and support given by the team at lux unique. Everything happened as planned and they went the extra mile in sending out one part o... See more

Very smooth experience. Ordered online and got a confirmation email. Then a few weeks later I was contacted to arrange a delivery, the item duly turned up on a pallete and was left where I asked. It t... See more

Excellent corten pond end product, good to deal with and great customer service. Owner was happy to take a couple of hours out of his christmas break to show me around the workshop and some corten pon... See more

Excellent customer service and great quality products. Our garden borders look fab and the team have been great, friendly knowledgeable. Going above and beyond to help with our purchases.

Great service, great products and a pleasure to work with. Lux Unique have designed and produced many items for us over the years and we always return to them because its so easy and our clients are... See more

From start to finish, LuxUnique provided amazing customer service. A special thanks to Steven for the helpful advice on preparing for the water trough I ordered – it made the whole process so much... See more

Steven and team made several large planters and other bespoke items in corten for my client and they were thrilled. Everything was done on time and in budget and the service was excellent.

A pleasure doing business with Lux Unique. Communication was excellent through all stages and meant we have ended up with exactly what we envisaged. We’re extremely happy with the quality, constructio... See more

Staff were prompt and helpful and were very responsive. Never had harass or wait. Got exactly what I expected and they were a pleasure to deal with - strong recommendation

We are really pleased with our planters. They are very well made and seem very robust They were finished well within the time frame we had been given Delivery was right on time and the driver was... See more

A smooth process, from ordering the bespoke planter and pond to receiving them without delays, with plenty of good advice and efficient communication throughout. The quality is excellent. Their attent... See more

Easy to order, very pleasant and accommodating to deal with and as a family owned company well worth supporting. My Corten steel pond is perfect.

When I spoke to the company to check delivery they were helpful and everything was carried out as promised Thrilled with the rill it looks great transformed the pond. I would definitely use them aga... See more

Products are excellent quality and look great. The team are so helpful and knowledgeable, super friendly and go above and beyond to provide a positive customer experience. Thank you.

I ordered 4 Corten steel planters, they were made and delivered to suit our needs. they are an excellent, well made product. Lux Unique were really good to work with and we will certainly be using th... See more

Although it took a bit longer to receive the delivery of our pond we are really impressed with the quality and craftsmanship. Would definitely recommend this company

Easy order experience and very good communication. The pond when it arrived is very nice and well coated on the inside. Delivery on a pallet was good and efficient.

Superb customer service. Steven made the whole process from design to delivery and after sales queries as simple and straightforward as possible.

Excellent service great product delivered on time and to the spec we asked for. Will definitely be in touch for other projects

The bespoke planters are of good quality and look great. Delivery was on time and the delivery team were very helpful.

I ordered a garden pond. It arrived as ordered and looks fantastic. I would have no hesitation using Lux Unique again.

Prompt response to original request. Clear guidance about timescale and cost. The finished product is spectacular. Excellent service all round

Steven was super helpful, we are very pleased with the bespoke planters and posts, very high quality!

From the moment we ordered, through to delivery, communication was excellent throughout the process. We're delighted with the finished product and are so pleased to have supported an independent b... See more

Great customer service throughout and an excellent product. We will use this company again and thoroughly recommend them. Fantastic.

Ordered some garden rings in Corten steel. Arrived and look great. Company very easy to deal with and kept me informed re delivery.

Waiting 10 weeks while they constructed this quality product was well worth it. We are very pleased with our Corten steel pond. Just one thing to look out for - the weight of it. Make sure you hav... See more

Great communication throughout, from order to delivery...lead times are long, but worth waiting for an excellent product.

We love our pond from Lux. It looks great and our fish seem very happy in their new home. The advice and service from Lux was excellent, as is the construction. Thank you.

A pond for Christmas. Fish a big surprise. After 24 hours the inner coating failed and there was rust everywhere and dead fish. Christmas well and truly spoilt with lots of tears. Would never recommen... See more

Lux Unique provide a great product at a very competitive price. I would and have recommend them

Amazing service and perfect products. Such a friendly and helpful team. We are delighted with everything. Thank you

Lovely water trough, made to measure. The delivery guy was extremely helpful.

Very good customer service and communication. Delighted with my corten steel planters. Thank yoi

Brilliant customer service from start to finish and great quality of product.

Ready on time, delivered as promised and very happy with the finished product!

Great product and prompt delivery. Very happy to recommend

Another great planter delivered by Lux Unique as specified

Great product with good delivery option and service

Product and packaging and comm's excellent all round

Their continued support with a difficult project. Always bright, polite and customer oriented. Would highly recommend.

Good product, helpful staff but let down by not delivering on agreed day and not telling me.