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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly website, noting that general navigation is simple, clear, and finding desired items is completely straightforward. Consumers also highlight the very reasonable prices, detailed product descriptions, and appreciate receiving quick order confirmations with regular updates. However, some reviewers were not happy with the cancellation policy, mentioning that immediate requests to cancel orders were ignored because goods were allegedly already prepared and shipped. A few people also noted experiencing long delivery times and delays, causing them to wait extended periods before finally receiving their purchased items.

What people talk about most

Order

Reviewers mention positive feedback about order processes, highlighting that purchasing is smooth, quick, and... See more

Product

Consumers find product to be positive, highlighting high quality, great appearance, and fair prices.... See more

Website

Customers consistently note positive experiences with website, describing the platform as super clear and... See more

Price

People report positive experiences with price, highlighting attractive offers and reasonable costs. Consumers... See more

User experience

Clients share positive opinions on user experience, highlighting the well laid out website and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice and easy website, find really the product i wanted, after a terrible experience with another wellknown seller who let me buy something that was "out of stock" without telling it on his website, a... See more

Rated 5 out of 5 stars

I have ordered just yesterday so till now I have only first part of the experience which was excellent. But the package has not arrived yet and I cannot judge the quality of the items yet.

Rated 5 out of 5 stars

It's very easy to order, explanation is complete and enough and sending is very fast while the price is quite good comparing the others in België. Thanks for quality service.

Rated 5 out of 5 stars

Very user friendly website. Payment options were aplenty. Destinations to which delivery is possible was aplenty.


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

750 reviews

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No history of asking for reviews

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4.5

All reviews

(750)

750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The ordering process on the Luxiv site…

The ordering process on the Luxiv site was smooth and straightforward — clear product info, simple checkout, and prompt order confirmation. I haven't received the item yet, so I can't speak to performance, but the buying experience itself was hassle-free. Will update this review once it arrives and I've had a chance to try it out.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Not to be trusted!

Not to be trusted!
I've bought a 10TB hard drive (USB 3.0 for 36.80€)
and they send me a fake hard drive. The weight was only 5 grams(!!!) and it crashed my laptop :-(
The moment you buy something, they send you a mail asking for a good review.
Please don't buy anything from this thieves!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Ignoring cancelling the order

I ordered a product from this dropshipper Luxiv and I canceled. When I canceled the order they mailed: "Sorry you want to cancel the order. Are you sure, then answer with Cancel". I did answer them with "Cancel the order" This was all done within 2 hours after ordering. The items was not shipped.
Then I heard nothing until the next day when I got an email that the item was being prepared to be shipped. I answered that I canceled the order. Then they come back that it is too late now to cancel as their system put it on 'ready to be shipped'.
So they ignored my cancelation completely and just continued the order. I kept on emailing them that I canceled the order (timely), but they ignored every mail and just shipped the item.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

The products have high quality and low…

The products have high quality and low prices. I am very impressed and happy with my purchase. Many thanks and keep this up! I highly recommend it to everyone! Take a look to the website and don’t waste more time, energy and money! Luxor store is my new favorite store.

19 July 2026
Unprompted review

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