Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has bee... See more
Company replied
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See what reviewers are saying
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery whic... See more
Company replied
Amazing customer service!! I purchased a gorgeous ring, after a couple of days of wearing it I noticed a few stones had fallen out. Email sent, replacement offered and accepted. Unfortunately the... See more
Beautiful item, even better than expected. Excellent value for money. Delivered very quickly in lovely packaging. A new favourite for really different, interesting jewellery. I have now ordered pieces... See more
Company details
Written by the company
Luxe Tones is a British jewellery brand on a mission to offer on-trend unique jewellery at affordable prices, for every occasion. As seen in Vanity Fair, Cosmopolitan, Heat & more. 30 Day Returns. Same-Day Dispatch. Satisfaction Guarantee. Free Shipping.
Contact info
Suite 3, 40 Fullers Court, Lower Quay Street, GL1 2LW, Gloucester, United Kingdom
- info@luxetones.com
- luxetones.com
4.3
Excellent
453 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Christmas gifts
Ordered a bracelet and earrings and both were great
Will definitely check out the website again
24 November 2023
Lovely purchases
Lovely items, nicely packed and delivered within the timeframe detailed.
24 November 2023
Great products and value
24 November 2023
Excellent customer service
Excellent customer service - I had an issue and it was solved really quickly. I felt that this is a company that cares about its customers and I much appreciated it. I will definitely be buying from Luxe Tones again.
16 November 2023
Unprompted review
In love with my new earrings
In love with my new earrings, can’t wait to wear them. Delivering was quick and came well packaged and in a gorgeous bag. Will definitely be ordering again
26 October 2023
Easy to order quality very good
27 October 2023
The website is very easy to navigate
The website is very easy to navigate. No hassle placing my order and delivery was extremely quick and product well packaged
27 October 2023
Quality
Lovely design, but the quality is awful. I looked on Temu and saw earrings that looked the same for £1. I definitely expected better quality for the price.
5 October 2023
Unprompted review
A bit disappointed tbh very small & a…
A bit disappointed tbh very small & a bit cheap looking
26 September 2023
beautiful affordable jewelry
26 September 2023
Really fast delivery
Really fast delivery, fab easy service and wonderful product. Happy customer
25 September 2023
Excellent company
Excellent company. Very pleased with my ring and have subsequently placed another order.
24 September 2023
Super quick delivery & beautiful…
Super quick delivery & beautiful earrings. Would recommend
24 September 2023
Rings are fab
24 September 2023
An innovative and exciting company with…
An innovative and exciting company with excellent customer service. Also, brilliant value for money.
24 August 2023
Lovely, reasonably priced jewellery
I’ve bought a ring and a necklace from her, both are beautiful. Good quality and nicely packaged
24 August 2023
Lovely statement earrings
Lovely earrings which arrived quickly and went perfectly with my outfit for a friend’s wedding reception, I received lots of compliments on then. Also a very reasonable price.
3 August 2023
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