Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has bee... See more
Company replied
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Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has bee... See more
Company replied
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery whic... See more
Company replied
Amazing customer service!! I purchased a gorgeous ring, after a couple of days of wearing it I noticed a few stones had fallen out. Email sent, replacement offered and accepted. Unfortunately the... See more
Beautiful item, even better than expected. Excellent value for money. Delivered very quickly in lovely packaging. A new favourite for really different, interesting jewellery. I have now ordered pieces... See more
Luxe Tones is a British jewellery brand on a mission to offer on-trend unique jewellery at affordable prices, for every occasion. As seen in Vanity Fair, Cosmopolitan, Heat & more. 30 Day Returns. Same-Day Dispatch. Satisfaction Guarantee. Free Shipping.
Suite 3, 40 Fullers Court, Lower Quay Street, GL1 2LW, Gloucester, United Kingdom
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I ordered earrings as a gift. They arrived within 3 days of ordering.
I am so pleased with the quality of the product and the excellent service
Excellent customer service . Kept me updated and always quick to respond
Beautiful jewellery items Recently ordered the Gaia necklace and I love it! I love how it looks and fits in my neck and how eye catching it is. It’s better than expected and the quality is fabulous. Will recommend to family and friends
I had ordered 3 pairs of earrings they were lovely but the 3rd pair did not hang right
They were the largest of the three so I don't think I will be wearing them. Overall I was pleased with the service.
The address for the company in London is not legit. I don’t think they are really a uk based company. The address given is for meeting rooms to rent in Covent Garden.

Reply from LUXE TONES
Just bought a ring and was a bit sceptical as sometimes the gold doesn’t look good, I am so in love with my purchase, it’s so pretty! Will definitely order again, thank you xx
This is the second time I have bought jewellery from here. Last summer I bought 2 pairs of earrings they are beautiful and still have not tarnished and I’ve worn them loads. This year I bought a necklace that was lovely but unfortunately the clasp broke the first time I wore it. However Chris @customer services was very helpful offered me a solution and sorted it straight away thank you would dedicate buy from here again
Lovely quality of jewellery for the price. Packaging lovely and always delivered quickly and on time
I bought the gold plated quartz heart necklace at the end of January and the gold plating has worn off the heart already. Less than 3 months. I was very careful and never wore it in the shower, or to bed. I don’t use body lotion or perfume as I am sensitive to it. The plating hasn’t worn off the necklace chain, just from around the heart charm.
The prices are low but products don’t last long. It looks silly now with gold necklace and silver heart so can’t wear anymore. Shame as I had loads of compliments when it was new.
Loce the earrings I bought, great quality. Dispatched quickly and came in a lovely little pouch bag.
Have ordered multiple times from here and every piece of jewellery is unique. Very stylish and wearable. Forever a fan.
Gorgeous jewellery I’ve got quite few pieces now on trend good quality love love love ❤️
The bracelet itself was beautiful but far too big. It slid extremely easily off my wrist and the fact I had to pay to return it had put me off buying from yourselves again
Beautiful earrings and arrived in plenty of time. Packaging is lush.
I ordered the leopard earrings which I LOVE but the butterfly at the back was loose. I emailed the company and received a new pair within days. Chris was so accommodating, brilliant customer service. Will definitely use this company again.
Amazing customer service one item arrived broken I contacted on the Saturday and I had my replacement by the Tuesday and this was between the Xmas and new year period absolutely outstanding customer

Reply from LUXE TONES
I bought a turquoise ring which is a statement piece. It had a minor defect once I noticed and complained I was sent a replacement in 2 days. It’s well made and beautiful my only issue is it very difficult to expand its sizes
Absolute rip off. Plastic rubbish. I've kept the earrings as they are what I wanted to look at but the quality is dreadful. Pat Butcher would be appalled.

Reply from LUXE TONES
My necklace came in 6 different pieces all broken it was a total waste of money 😞

Reply from LUXE TONES
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