Lux Cove Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 538 reviews, reviewers had a great experience with this company. Customers frequently share that the product is simple to use and genuinely helps improve skin firmness, smoothness, and overall glowing appearance after a few weeks. Consumers also appreciate the fast shipping times, helpful customer service responses, and find the ordering process to be entirely transparent and easy to navigate. Some reviewers were not happy with unexpected delivery delays, tracking issues, or receiving faulty devices that stopped working shortly after arrival. A few other people also felt that the item did not deliver noticeable results for reducing deeper wrinkles or facial lines.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it arrives quickly and feels great on the... See more

Quality

Users describe positive interactions with quality, noting that the device feels very neat and is made with... See more

User experience

Consumers find user experience to be very satisfying, reporting that the device is compact, simple to use,... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence on... See more

Rated 4 out of 5 stars

Very neat product. I am around 6 weeks in now and use my Lux Cove at least 5 times a week and feel that there is slight improvement, particularly on the jowl area and upper lip which is very liney.... See more

Rated 5 out of 5 stars

Goods received as ordered, packaging slightly damaged but products were not. I was sceptical about whether this would really do what is advertised, but I have to say my skin is certainly benefiting. I... See more

Rated 5 out of 5 stars

The order came without delay and I am enjoying using it and can see marked results after a few weeks. It makes my whole face feel nice and relaxed so I am going to look at further products and informa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

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No recent history of asking for reviews

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4.0

All reviews

(603)

490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it! Now a stable part of my skincare routine!

I have just turned 50 and have been using lux cove facial massager for 3-4 months now and I absolutely love it! I was a little sceptical at first and it does take a few weeks to notice a difference but I can definitely say it has improved my sagging neck, jowels and skin tone. I use it for about 8mins probably 5 days out of 7 and it has really helped my skin glow, my pores have become much less obvious, has reduced the appearance of fine lines & just tightened/sculpted. Even my daughters and partner (& hairdresser!) commented that they'd noticed a difference!! I was originally just using the red light for collagen/fine lines but I've now started using the green to see if it reduced my rosacea on my cheeks & forehead & it has most definitely improved - so much so that I'm much more confident leaving the house with no colour corrector/makeup.
Downsides are that it does take longer to charge than advertised and it doesn't have a low battery indicator so will just stop halfway through which is a little irritating but they're just minor annoyances when I look at the overall benefits.
If product developers are reading this - a low battery indicator would be very beneficial in future launches!
It did take a little while to arrive but was worth the wait.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Very unreliable

Delivery takes 3 times longer.
Only set half the order.
Customer service hit and miss and now don’t answer emails.
Very disappointing.
Buy from elsewhere as this company are unreliable 👎🏻👎🏻👎🏻

30 April 2026
Unprompted review
Rated 4 out of 5 stars

good little machine

good little machine - covers all my wishes - haven’t seen a huge difference yet, but will carry on. Also you replaced my broken one without a fuss which
was very good!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately the face sculptor does…

Unfortunately the face sculptor does not do what it says on the tin. I have been using for 3 weeks now and cannot notice any change whatsoever. Whilst I realise this is not an electronic face lift I did hold out some hope for it. Please do not waste your money

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service poor

Claims to last an hour after a full charge. Nonsense, it lasts precisely 4 minutes 3 seconds!! Contacted Lux Cove who said to send a video! Seriously how do you video no charge ?? I did send pics of time on and off charge but video won’t send as too large, which I am aware they have been told before yet still request it. Dreadful customer service in my opinion and product claims do not meet trading standards. I am awaiting yet another reply after sending them info. I’ll never know if the product is any good or not because doesn’t last long enough!! AVOID!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Lathers really well and sponge feels…

Lathers really well and sponge feels good on the skin the fragrance is a nice citronella I'm currently using it in Thailand but there's hardly any mosquito s so not sure if it's making a difference or not but it's a lovely sponge to use in the shower anyway

16 April 2026
Unprompted review
Rated 4 out of 5 stars

Fingers crossed it works!

Ordered the Lux cove after reading all the info and reviews numerous times and thought I’d try it and hope it worked for me. Have been using it for about two weeks now everyday but can’t see any improvement as yet. Have been a bit confused with which light to use for what but still trying with it.
Will keep trying it and fingers crossed I’ll see some improvement soon.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Lux cove

Easy payment and quick delivery. Product arrived in very good condition. I have not used for long so I can’t really make an accurate review, however my skin feels lovely and smooth after using. Hopefully with more use will achieve better results

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I'm really pleased with my face sculptor. It arrived promptly and is good value for money. I can already notice a difference even though I've only been using it for a short while!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

LUX COVE

I’ve been using Lux Cove every night for about 3 weeks. Not noticed too much difference yet, but my skin feels nice.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Hand held red light sculptor

I ordered a hand held red light sculptor, which should of arrived today, however royal mail have decided they cannot deliver it, and sent it back to the sender. I have tried to contact the sender with emails, but get no reply, so i have paid them £39.99 to not be able to have a way of getting my money back or to have the item i paid for. A very poor service.

10 April 2026
Unprompted review

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