LUXBMX.COM Reviews 

56
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic place to get your BMX! The service was excellent, the guys knowledgeable, no pushy sales just the right bike for the right kid. My son is super happy with our purchase and even took his bike... See more

Rated 5 out of 5 stars

Excellent service! Bought a bike in New Zealand, on the same day bought some skyway tuff wheels from lux, the wheels turned up 4 days from purchase from Australia and am still waiting for the bike to... See more

Rated 5 out of 5 stars

Lux BMX has the largest range of BMX bikes & accessories. The range of product is not only the highest quality but fantastic value for money. Lux's friendly customer service is outstanding, their prod... See more

Company replied

Rated 5 out of 5 stars

I've reached out multiple times using the "contact us" dialogue that pops up on the website to purchase more products (that I can't add to cart, etc) and have received no response whatsoever. I fi... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Streetwear Store

Written by the company

Shop with the BMX experts. LUXBMX.COM is the best BMX store carrying the largest range of BMX bikes, parts and accessories in Australia. Order online with super-fast free shipping* and hassle-free returns or drop into our store in the West End, Brisbane.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome shop. Best in Australia by far.

Had my bike stole. In Adelaide and emailed four companies for a replacement quote at 8:30am. Lux was the only shop to get back to me that same day. Had my new bike with all the custom parts fitted in three days.

14 January 2017
Unprompted review
Rated 5 out of 5 stars

Very quick

Was quick to fix an incorrect order they sent me and was an easy experience.

12 January 2017
Unprompted review
Rated 5 out of 5 stars

Amazing!

Great store, great prices and friendly crew. If my bike hadn't been stolen recently Id definitely be spending way too much money here!

12 January 2017
Unprompted review
Rated 5 out of 5 stars

Best!

I did most of my Christmas shopping on lie this year. LUXBMX delivered by far the best experience. They could not be more helpful!

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks again Jen! Hope he's loving the bike :)

Rated 5 out of 5 stars

Best BMX store in Australia.

I would always pick purchasing from LUXBMX over any other store. The shop guys are friendly and really helpful and will always make an effort to clarify orders if required. Their stock range is amazing and always throw some stickers or a DVD in my order as a extra. Couldn't ask for a better service :)

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks heaps Rachel! We really appreciate the support.

Rated 5 out of 5 stars

Excellent service!

Excellent service, with quick replies to every question just a all round top crew at lux!

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks Jourdan! Always a pleasure :)

Rated 5 out of 5 stars

Australia's largest range of bmx bikes & accessories

Lux BMX has the largest range of BMX bikes & accessories. The range of product is not only the highest quality but fantastic value for money. Lux's friendly customer service is outstanding, their product knowledge is extensive, with attention to detail in bike building and servicing Lux has everything to meet your BMX needs. My experience with their online service has been equally great, awesome communication with super fast shipping. I highly recommend Lux get in and check em out.

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks for the kind words Drew. Legend!

Rated 5 out of 5 stars

Best Service

Very helpful staff who organised my order swiftly to ensure I had it before Christmas, just great.

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks for the review Julie!

Rated 5 out of 5 stars

I get no response from their website "contact us" feature

I've reached out multiple times using the "contact us" dialogue that pops up on the website to purchase more products (that I can't add to cart, etc) and have received no response whatsoever. I find I have to call LUX direct to do proper business. The call experience is great but the web experience is seemingly still lacking. Sooo, not bad or good, just neutral for me.

Update: LUX was kind to call me direct and let me know they were closed down during a span of the holiday when I was trying to contact them through the site.

Cheers!

11 January 2017
Unprompted review
Rated 5 out of 5 stars

absolute legends

Mitch n Evan have built my sons last two 18" sweettooths...booth times they have gone over the top with the builds in both setup n the construction... If its a quality bike build, spare parts or servicing LUX is the shop

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks Wayne! We love doing your builds!

Rated 5 out of 5 stars

Orsam company

One of the best companies I have dealt with in a long time fast delivery great to do business with and would recommend everyone should deal with them

Ash

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Cheers Ash! Thanks for the support!

Rated 5 out of 5 stars

Luxbmx save buxbmx!!! $$$

These guys rock. My boy gave me certain parts retro stuff couldnt get anywhere except the states!?!
These guys had it to us overnight....
Great job, we tell everyone to check them out first. To be honest they have come back rapped with the service as well. Took care of us well. 😎🤓😎
Top Job!!!

11 January 2017
Unprompted review
LUXBMX.COM logo

Reply from LUXBMX.COM

Thanks Kados!!! Stoked you're stoked!

Mitch, Ev and the LUXBMX team.

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