Luxaflex Australia - Zen Blinds Reviews 48

TrustScore 5 out of 5

4.8

823 Gympie Road, 4566 Chermside, QLD, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Loved the service and help in the selection process. There were delays in the order and some items became unavailable - however, Carolyn went out of her way to come to our house with options for repl... See more

Rated 5 out of 5 stars

Easy measure up, good solid advice given, not pushy and very punctual. Could not fault initial contact. Product delays were communicated well and understandable given time of year - (Christ... See more

Rated 5 out of 5 stars

Carolyn listened to my ideas, took note of my colour scheme and really helped me choose colours and textures to create the look I hoped for. When I asked for a sample of fabric to help match paint,... See more

Rated 4 out of 5 stars

The team in the shop were very helpful with choosing the right fitting for the window and spent quite a bit of time with me. When the blinds were installed there was some damage to the blinds but the... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 823 Gympie Road, 4566, Chermside, QLD, Australia

  • 07 3608 4266

4.8

Excellent

TrustScore 5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Zen Curtains

Excellent service from Zen Curtains. Adam and Damon installed new drapes in our laundry and did an outstanding job. They were very professional, courteous, and took care to protect the area by laying down coverings before starting. The workmanship and attention to detail were excellent. Highly recommended

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality products, excellent customer service

Carolyn listened to my ideas, took note of my colour scheme and really helped me choose colours and textures to create the look I hoped for.
When I asked for a sample of fabric to help match paint, one of the women brought the samples to my home at the end of her shift !
Friendly, helpful staff from order to curtain hanging, The finished products are excellent quality and my sheers are beautiful.

30 January 2024
Rated 5 out of 5 stars

Carolyn has been so helpful in getting…

Carolyn has been so helpful in getting our shiutters and curtains done for my Mum's new villa , they are being installed on the 15th December and we can't wait to see them hanging at the windows , much appreicated and we know we will get a great outcome

7 November 2023
Rated 5 out of 5 stars

Taking the struggle out of choosing blinds and curtains

Picking curtain material (colour and texture) is a challenge and not something that I do on a frequent basis, but having Caroline's guidance was so helpful. We also selected the blind type and colour. The overall finished product, including installation, is sensational, and I'm beyond thrilled with how it enhances and warms the look of my room. The delivery timeframe was also exactly as advised from the beginning. In the New Year, I'm considering replacing my bedroom window dressings, and I won't hesitate to use Zen Blinds Chermside again.

13 November 2023
Rated 4 out of 5 stars

Looks great

Loved the service and help in the selection process. There were delays in the order and some items became unavailable - however, Carolyn went out of her way to come to our house with options for replacements and was able to get the order fast tracked.
Very impressed with the installation - looks great.

5 November 2023
Rated 5 out of 5 stars

Great blinds, great service!

Everybody who gave us advice and service was very helpful. The blinds themselves look great, are easy to use and do what we wanted.
We are very happy with them.
They were very expensive, but we couldn't get the same standard in other brands.

9 October 2023
Rated 5 out of 5 stars

Beautiful curtains and blinds

Beautiful curtains and blinds
I had the wonderful Carolyn come out for a free measure and quote and assisted me with choosing the type and positioning of the curtains and blinds, she also provided a few different options and quotes. We also have been able to stage out the installation, coinciding with other projects we are doing. It has made such a difference to our house.

19 August 2023
Rated 5 out of 5 stars

Zen Perfect

We had a wonderful experience dealing with Zen C hermside. Carolyn, Christine and Jeremy were extremely professional, and customer focused at every stage of the journey in helping us to select curtains and roller blinds. Nothing was ever too much trouble and Carolyn saw to it that our curtains were organized and hanging ready for our 60th birthday celebrations at very short notice. Thank you to all much appreciated. I would highly recommend this business to anyone wanting a beautiful product in an easy and relaxed transaction.

24 July 2023
Rated 5 out of 5 stars

Fantastic Service and Range

Zen blinds were fantastic to deal with. Great showroom with the Luxaflex range on display. We absolutely love our new Luxaflex blinds they fit and function flawlessly and have added class to an otherwise dull room. Hardest part of the process was choosing one option from the extensive range.

23 July 2023
Rated 5 out of 5 stars

Prompt and professional

They responded promptly and arrived on time for both measuring and installation. Very professional and approaching.
They explained the wait time as it was over the Christmas Bew Year Period and the time they said blinds would be ready was spot on.
Installation done well and area left clean an tidy.
Good price

2 February 2023
Rated 5 out of 5 stars

Zen Blinds & Luxaflex - perfect combination!

Easy measure up, good solid advice given, not pushy and very punctual. Could not fault initial contact.

Product delays were communicated well and understandable given time of year - (Christmas).
Install was organised promptly, great experience and product looks great.

Luxaflex blinds hang perfectly, look great and have garnered lots of compliments. They are practical, versatile in keeping sun out when required, are flexible when using and give complete privacy when required.

Cannot fault!

22 November 2022
Rated 5 out of 5 stars

Great coverage!

I've bought curtains and three different types of blinds. They are look great and function beautifully. The in-home advice and options presented were very helpful. I felt daunted by needing to make big decisions where what I chose would be seen everyday. The results have been ideal.

1 November 2022
Rated 5 out of 5 stars

Great Service and Products

We are very happy with the end to end service experienced at Zen Blinds Chermside. From in-store, measuring and installing of blinds and curtains we had no issues with service and friendliness of staff. The blinds and curtains we chose are exactly what we wanted and the whole experience was stress free which these days is hard to find. We recommend to anyone the staff at Zen Blinds, the installer and the products which have made a beautiful space for us.

23 August 2022
Rated 4 out of 5 stars

The team in the shop were very helpful…

The team in the shop were very helpful with choosing the right fitting for the window and spent quite a bit of time with me. When the blinds were installed there was some damage to the blinds but the team ordered new ones and installed and fix with no issues. Happy!

8 August 2022
Rated 5 out of 5 stars

I had a fabulous experience

I had a fabulous experience right from selecting my curtains to having them hung. The curtains look amazing. Carolyn, John and Jordan made the experience flow from beginning to end without any issues at all. I would recommend Zen Blinds Chermside and already have.

24 May 2022
Rated 5 out of 5 stars

Beautiful blinds expertly installed

I love my new automated roller blinds! I chose battery operated, and Zen Blinds were the only ones who offered to install them near the floor where I can reach them instead of mounted at the top where a ladder would be needed. The installer hid the cables so well, and his attention to detail during the installation meant each blind was just perfect. He even sealed up the existing pelmets to make them look nicer. I love that the blinds will be so easy to maintain with the battery mounted in an accessible place.

29 March 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look