Very friendly place. Family owned business. They know so much and shared their expertise about their products to us the customer. We have no hesitation to recommend Luxaflex Midland as the go-to p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had to have my shutters replaced on front windows. The measurements were checked carefully and a quote given. About four weeks later two workmen arrived and meticulously replaced the old shutter... See more
I chose Luxaflex because of the beautiful variety & quality of window blinds that I was wanting in my new house. I was able to match a colour with my new bedroom headboard. The boys never tired of m... See more
Friendly and knowledgeable staff who took the time to show us almost everything in the showroom (because I didn't know what I wanted) and gave us time to chat privately was a great starter! Followe... See more
Company details
Information provided by various external sources
Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.
Contact info
22B The Crescent, 6056, Midland, WA, Australia
- 08 9250 2559
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You get what you pay for and with Tim it was excellence.
We recently had plantation shutters installed and couldn’t be happier with the whole experience. Tim came out to our home, brought a range of samples, and took the time to show us exactly what each shutter style would look like in our space. He made the whole process feel really personal and tailored to our needs.
When it came to installation, Dom and Nick were absolutely lovely—friendly, professional, and so particular with every detail. They clearly took pride in their work and left everything spotless. Highly recommend this team!
Barb Bayswater Perth
Beat the Heat This is the third time we have used…
This is the third time we have used Sunmaster midland and we were very happy with the product and service.
We knew what we wanted but Tim ensured it was fit for purpose and good colour scheme
Lynette
I returned to Luxaflex in Midland as…above
I returned to Luxaflex in Midland as the blinds I bought for my house when I moved in 14 years ago had a broken cord. Tim had moved to another shop front in the intervening time . However we discovered that the type of cord was no longer available so a new set of blinds were needed. Tim came and measured up and after I had given my deposit was told it would be 6 weeks to delivery. In fact it was a shorter time. We had chosen a new colour shade as I had repainted my kitchen since the original set were installed . In the years between the new and old blinds designs had changed and the cords are now child proof but the quality of the product and the service given to me was exceptional and I would recommend Luxaflex Midland to any of my friends as a great business to contact if they need blinds
They are second to none
They are second to none. Have been elsewhere before, but Tim and his team prove what customer service is all about. And their products are amazing.
Design that really works by people who really know their product
From noticing an interesting fabric in the shop widow to having my roller blinds installed the team has demonstrated personalised customer care way beyond an invoice number. I can with a dream and now live with a pair of exquisite blinds that complete the look and functionality of my kitchen. With a large corner window that needed sun protection, the team took great care to design blinds that were perfect. Communication with the Sunmaster Midland team and the installer was faultless. So many guests to my home comment about the corner window blinds. Thank you so much.
I had to have my shutters replaced on…
I had to have my shutters replaced on front windows. The measurements were checked carefully and a quote given. About four weeks later two workmen arrived and meticulously replaced the old shutters. The shutters now look fabulous. However I only had to have the shutters replaced because of poor design on the earlier Luxaflex shutters!
Prompt efficient knowledgeable…
Prompt efficient knowledgeable consultation by Tim The young man who installed knew his trade expertly Excellent polite and friendly Even put up with me chattering away to him while he worked Couldn't fault the experience and would always use Luxaflex Midland
Wonderful service
Very friendly place. Family owned business. They know so much and shared their expertise about their products to us the customer.
We have no hesitation to recommend Luxaflex Midland as the go-to place for curtains, awnings and blinds. Tim was most helpful in advising us on sun blocking products for the WA climate.
I chose Luxaflex because of the…
I chose Luxaflex because of the beautiful variety & quality of window blinds that I was wanting in my new house. I was able to match a colour with my new bedroom headboard. The boys never tired of me coming into the store checking out products and fabrics. My kitchen has a beautiful pesto blind, remote controlled with my living room blinds. The sheer curtains are beautiful as are the shutters to the front of my house.
On time
On time, neat, clean and efficient installation. Installers friendly and knowledgable.
The entire experience was fantastic!
The entire experience was fantastic. Making the appointment to measure was easy. Marc was extremely helpful, knowledgeable in the products and precise with his measurements. Production and installation timeframes was as predicated. The installers were polite, experienced leaving the work areas clean from dust and debris. Job well done and I can certainly recommend them.
On first contact with the Luxaflex…
On first contact with the Luxaflex Midland, Tim has gone out of his way to help accommodate us while our build has still be in progress.
They have been professional, helpful and patient.
Extremely impressed
Excellent advice from a highly knowledgeable team. Ended up with the perfect product for our home and the team were extremely pleasant to deal with throughout.
The installers at Sunmaster Midland are…
The installers at Sunmaster Midland are awesome. They work quickly, quietly and as a team. They know exactly what they are doing.
From the moment I walked into the shop…
From the moment I walked into the shop I had brilliant service. The young man was very helpful. The man that came to measure up was very helpful and very friendly. The young men that came to fit our curtains were very nice and polite. And to top it off our curtains look amazing. I will definitely be going back. The best service I have had in a very long time. I would recommend them to everyone
Repeat requests
Tim came and checked if we could fit blockout behind our verticals . It was organised and fitted by Dom and Nick . We were so happy we got them to come back and fit blockouts in the bedroom and playroom ,also shutters at entrance . I would recommend and say the service was excellent !!
I absolutely love the products…
I absolutely love the products installed into our new home. The LumiShade curtains, PolySatin Shutters and Roller Blinds all look really good throughout the house. The quality of the products and the choice of colours and options was great. Thank you.
Great service
Great service, delivered on time and installed with minimal fuss & cleaned up!
My experience with Luxaflex was… perfect
My experience with Luxaflex was excellent.
Tim was very informative and helpful when choosing the product (and colours).
The timeframes provided for delivery and installment were accurate and allowed us to be ready.
Communication (which is key) was consistent and professional.
The installation crew were friendly and professional (they looked "job ready" and I felt comfortable letting them into my home and doing the work).
I plan on going with Luxaflex in Midland again for the next project.
Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who took the time to show us almost everything in the showroom (because I didn't know what I wanted) and gave us time to chat privately was a great starter!
Followed up that very day with measurements, quotes and double checking.
The installation team were fabulous - quick, quiet, cleaned up after themselves and very pleasant to deal with.
Loving my new blinds!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







