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Lux Lights Reviews 264

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TrustScore 2.5 out of 5

2.6

Decoration and Interior Design Store
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Company details

  1. Decoration and Interior Design Store
  2. Christmas Store

Written by the company

Bij LuxLights geloven we dat elk moment in het leven magisch kan worden gemaakt met de juiste sfeer. Daarom hebben we ons gespecialiseerd in prachtige sfeerverlichting die niet alleen je huis verlicht, maar ook je hart verwarmt.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

264 reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever! Dont ever order there unless you have many month to wait

7 January 2026
Unprompted review
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Reply from Lux Lights

Dear LouLou

Thank you for your review.

We have carefully checked our system but are unfortunately unable to find an order associated with the name used in this review. It is therefore possible that there may be a mix-up with another webshop.

That said, we do take all feedback seriously. If you believe this review does relate to an order placed with us, we kindly invite you to contact our customer service directly with your order details so we can look into this and assist you properly.

Kind regards,
Team Lux Lights

Rated 1 out of 5 stars

Big scam

Big scam, some fake chinese shit. Nothing not like the pictures. Horrible trap.

22 December 2025
Unprompted review
Lux Lights logo

Reply from Lux Lights

Beste Arpi,

Dank u wel voor uw review. Jammer om te lezen dat u deze ervaring heeft. Voor zover wij kunnen zien heeft u echter nog geen contact met ons opgenomen over uw bestelling. Wij helpen klanten graag wanneer iets niet naar wens is, maar dan hebben wij wel de mogelijkheid nodig om mee te kijken.

Zou u ons een e-mail willen sturen via info@lux-lights.nl met uw bestelnummer en eventueel foto’s van het ontvangen product? Dan bekijken wij dit graag samen met u en zoeken we naar een passende oplossing.

Met vriendelijke groet,
Team Lux Lights

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