Lux Case Reviews 

683
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, reliable customer service, and the impressive selection of stylish phone cases alongside durable watch straps. People also mention the consistently high product quality, reasonable prices, and the smooth, easy purchasing process available on the user-friendly website. Some reviewers were not happy with unexpected delivery delays, noting a particularly frustrating lack of tracking information for their pending shipments and orders. Additionally, a few consumers mentioned occasionally receiving items that failed to match the advertised material quality or specific descriptions provided on the digital store.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing high satisfaction with the stylish designs,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items look good, durable, and feel luxurious to... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the seamless,... See more

User experience

Clients share positive opinions on user experience, noting that it is quick and straight forward to order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly, customer support was good. Quality of strap is fine but tool is required to remove links. Customer Services kindly sent me a video tutorial to do so without the special tool but I cou... See more

Rated 4 out of 5 stars

Great selection (looking for S25 cover - with stand) Reasonable price for quality cover (will come back if the description does not match the delivered product :-P ) Easy order / pay. Just waiting... See more

Rated 5 out of 5 stars

Great range of product even for obscure phones, at lovely prices. Great delivery cost & reasonable delivery timing. Had a wrong item sent in a previous order, the company sorted it out fast, respectfu... See more

Rated 5 out of 5 stars

Ordered late on a Tuesday night and received delivery Friday morning. Ordered an iPhone case, Huawei case and a strap for a Fitbit ace. Quality on all three items is fantastic, there were so many opti... See more


Company details

  1. Cell Phone Accessory Store

About Lux Case

Written by the company

Welcome to Lux-Case!

Lux-case Contact us Smartphone cases Smartwatch straps Tablet accessories Laptop accessories About us

 Lux-Case - Accessories for smartphones, smartwatches, tablets and more

At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style. 

In addition to a wide range of smartphone accessories, we offer all our customers: 

  • Fast delivery on all orders ⚡

  • Low prices 💰

  • 30-day right of return 🗓️

  • Attentive and reliable customer service 📞


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

683 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(683)

171 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible checkout process.

Absolutely terrible checkout process.
This, along with many other sites, continue to use an address entry form that does not work.
For one thing, not every address has a street number, so absolutely requiring a street number means I have to use an invalid address.
On top of that, it seems to insist on matching the eircode to the address enters, and this never works.
I wasted half hour trying every combination of address parts in every field to try to figure out what it would expect.
PLEASE JUST LET THE USER ENTER THEIR OWN ADDRESS.
I never order from these types of sites unless I absolutely have to. It's no wonder Amazon gets so much business.

23 July 2026
Rated 4 out of 5 stars

S25 Cover - with kickstand !

Great selection (looking for S25 cover - with stand)
Reasonable price for quality cover (will come back if the description does not match the delivered product :-P ) Easy order / pay. Just waiting on delivery !

21 July 2026
Rated 5 out of 5 stars

Great range of product even for obscure…

Great range of product even for obscure phones, at lovely prices. Great delivery cost & reasonable delivery timing. Had a wrong item sent in a previous order, the company sorted it out fast, respectfully, kindly, and professionally.

3 July 2026

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