Sold me a defective product refused to replace
Sold me a defective product that I was unable to test until after 30 days (Was a present for my girlfriend I bought in advance). I messaged them and requested a replacement or repair as per the consumer rights act 2015 and was told that they refuse to do so, hiding behind Amazons A to Z guidelines. I have had to escalate this to the Amazon team and potentially small claims if this is not resolved








