I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and... See more
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See what reviewers are saying
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keycha... See more
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step i... See more
The product finally arrived, over a month after ordering it. I never received a shipping notification. When I emailed the company about the status of my order well after the production guidelines on t... See more
Company details
Written by the company
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience. Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Contact info
304 N Elm Street, Sweet Springs, Missouri, 65351 , United States
- support@luvingrace.com
- luvingrace.com
3.0
Average
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The item was very expensive
The item was very expensive. It was very much smaller than I anticipated and took a very long time to ship.
5 January 2024
Product was super small
6 December 2023
Not happy.
Took forever to receive my order. Item is smaller than pictured. Item is not as pictured. Very disappointed. I doubt I will be ordering from this company again.
5 December 2023
The quality of the merchandise
The quality of the merchandise was absolutely horrible and especially for the price!
11 December 2023
Reply from Luvingrace
Dear Lenora Hudson,
We apologize for your experience with our product.
Can you send us some photos of the bag, I will inform the concerned department and find solutions to resolve the issue
loved the product
9 December 2023
Integrity is key
Integrity is key. They delivered as advertised. I was getting a little impatient and anxious with delivery especially because l have been conned with Facebook advertisement orders but not with Luvingrace. With the Holidays delivery delays but item came very well packed and as expected. Highly recommended. Satisfied customer and first time buyer!
6 December 2023
I ordered a canvas in memory of my…
I ordered a canvas in memory of my husband. The poem on it is Yesterdays an you. There is a misspelled word in the last line. No answer or their phone line even when calling during business hours.
31 December 2023
Unprompted review
Reply from Luvingrace
Can you send me your order number so I can check and resolve it for you?
We will have some solutions so you will be satisfied with it.
Have a blessed day!
My purchase was just as promised
My purchase was just as promised. Arriv d in perfect condition. Great care was taken in the packaging and delivery. Thank you so much.
26 November 2023
Shipped wrong items that wasn't even…
Shipped wrong items that wasn't even worth the money that I spent. Never again will I order from this company. Buyer beware.
22 November 2023
Reply from Luvingrace
Hello Shirley Wood,
I sent you an email to apologize and will send you your new ornament. Didn't you see it in your email box? Can you help me to check it and confirm again?
Sunflower ornament with scriptures
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keychain rather than an ornament. With that said, it was bright and colorful, with uplifting Scriptures. I chose to give it as a gift for Christmas.
10 November 2023
It was a cheap China plastic butterfly
It was a cheap China plastic butterfly! Way over priced I won’t buy from you again
20 June 2023
Just easy to order and what I desired.
14 April 2023
I’m very pleased with everything
I’m very pleased with everything. The product and communication. Thank you and God Bless.
24 March 2023
DONT USE THIS COMPANY
I placed an order a week ago. Received a confirmation and money was taken off my credit card. I have sent 4 emails to ask about confirming a delivery date.
No response. I think this company is not to be trusted .
My credit card will refund me, and investigate.
21 March 2023
Unprompted review
Welcomed Mat
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step in to fill the shoes of being everything at all times; sister, brother in law, aunt, uncle, Pastor, and First Lady.
11 January 2023
Beautiful and I love the message
20 January 2023
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