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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, most reviewers were let down by their experience overall. Many customers reported that products, especially accounts for services like Minecraft and Netflix, stopped working shortly after purchase, often within a day or two. Reviewers also faced significant issues with customer service, noting that support tickets were frequently closed without resolution, and attempts to seek help often led to bans from their Discord server. The website itself was criticized for not delivering promised emails and for having a policy of deleting negative reviews and banning users who posted them. Some people were dissatisfied with the pricing, suggesting that while cheap items might work, more expensive purchases were often unreliable, and some even reported issues with their Discord accounts after interacting with the site. Conversely, a small portion of people felt that some products, like HBO accounts or certain Rockstar activation codes, worked as expected, and a few found value in specific purchases despite the overall negative sentiment.

What people talk about most

Product

Customers express significant dissatisfaction with the products, frequently reporting that items either do... See more

Website

Consumers express significant dissatisfaction with the website, frequently advising others not to purchase... See more

Social media

Customers consistently note negative experiences with social media, particularly Discord, where many report... See more

Customer service

Reviewers highlight negative aspects of customer service, with many experiencing issues such as tickets being... See more

Price

Clients share negative opinions on price, with many reporting dissatisfaction and perceived poor value on... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I started using Lusive this summer. My NordVPN account needed a replacement soon after purchase. The HBO account worked fine. The ChatGPT account worked at first, then the subscription expired and I w... See more

Rated 1 out of 5 stars

Minecraft accounts stop working after one day, and the same happens with Netflix accounts. They don't replace anything, even though they advertise a 24-hour warranty. When I open a ticket within the w... See more

Rated 1 out of 5 stars

I placed an order over a month ago and still haven’t received anything. During this time, their Discord server has been banned twice, which made it even harder to get support. I recently opened a ne... See more

Rated 1 out of 5 stars

Biggest scam ever waiting 30+ days for fortnite delivery and they just keep closing ticket without any reason no spam no anything when u open new ticket when old is closed they just ban. Do not buy fr... See more


Company details


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1.5

Bad

TrustScore 1.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.5

All reviews

(186)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers
I've waited for a whole month for fc 25 after sending money then they ended up just telling me they cant give fc25 now and closed the ticket no refund or anything

15 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Bought a fortnite account for like 20euro, second day it isn't working, owner banned me and never refunded/replaced

ALSO HE IS MARKED AS SCAMMER IN .GG/SCAMMERALERT

12 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!
They build their reputation with small fivem accounts, and then they get allot of revieuws. But then i went to buy some other games, like FIFA, and they scammed me for 50 euro. Do not trust these guys with anything thats not a fivem account.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Lusive is so active and usefull

Lusive is one of the best seller/reseller 2025
-cheap af
-full legit
-24/7 support
-very active
also you can get everything you can think off discord stuff, steam stuff, fivem stuff, cleaner, woofer, cheetos, and much more

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, I bought a product, and it took a long time to get it to me. When they gave it to me, it was a bad product, and when I opened the ticket, they ignored me. Don't buy from here.

9 May 2025
Unprompted review
Rated 4 out of 5 stars

Buying alrady for like one year from…

Buying alrady for like one year from lusive amd hat not a single problem. But support could be little bit faster i had not single problem when i was buying fortnite vbucks, apex legends accounts and etc…

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Minecraft Account

I recently bought a minecraft account from this website and it didn't work. I contacted support and they gave me a used account that only worked for a day. After that, I tried opening tickets and they have deleted the tickets OVER and OVER again. Do NOT buy from these people!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

very bad

bad, most accs dont even work after some time, 50% of the time u dont receive accounts after bought in their website, have to open ticket - they reply in like 10h ☠️☠️ pls dont buy from here if the accs dont work and u open the ticket they close instantly, if u try to say smth they ban u

27 April 2025
Unprompted review

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