Lusha Reviews 

782
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were let down by their experience overall. People expressed frustration regarding how personal information is handled, leading to privacy concerns. Consumers repeatedly noted that their attempts to remove personal details or use opt-out web forms proved completely unsuccessful or simply displayed frustrating error messages. Some reviewers were not happy with the customer support team, mentioning severe difficulties in reaching staff or obtaining helpful assistance for their issues. Customers additionally experienced ongoing problems regarding account management, unresponsive service channels, and major frustrations when requesting necessary account changes or financial refunds.

What people talk about most

Customer communications

Customers consistently note negative experiences with customer communications, expressing widespread... See more

Website

Users describe negative interactions with website features, expressing deep frustration over unexpected data... See more

Ethics

Consumers express concerns regarding data privacy and the handling of personal information. Reviewers... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as nonexistent with unhelpful support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not removed your information even after requested. Using my personal information, not work info. I will be raising a complaint with ICO. I will NEVER work with ANY sales person who got my i... See more

Rated 1 out of 5 stars

Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests. What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, s... See more

Rated 1 out of 5 stars

Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly t... See more

Rated 1 out of 5 stars

Another to add to the list of unhappy people. I had a call on my PERSONAL MOBILE asking if i wanted Solar Panels at work. The chap was open enough to say that they get there contacts through Lusha wh... See more


Company details

  1. Business Development Service
  2. also in
  3. Business to Business Service
  4. Internet Marketing Service
  5. Software Company
  6. Software Vendor

About Lusha

Written by the company

Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.

What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.

Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage

Contact info

1.2

Bad

TrustScore 1 out of 5

782 reviews

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No recent history of asking for reviews

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1.2

All reviews

(782)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Lusha have shared my personal phone…

Lusha have shared my personal phone number to who knows how many businesses. I have opted out via the telephone preference service as well as following their lengthy opt out process, yet I am still receiving calls so they are breaching GDPR requirements as flagged by everyone else giving them a 1 star rating.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I've made many GDPR right to be…

I've made many GDPR right to be forgotten requests to this company who steal my data and sell it. As soon as its deleted, they re-steal it and I get more calls of harassment. Their defense is because they deleted my data they didn't have me on the list so they just re-stole and re-sold the list.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Received a text from this company

Received a text from this company, who acquired my number (in a GDPR region) without my permission. Text said "Your business contact information is processed by Lusha Systems Inc." So someone either gave my number to them, or they skimmed it from some source illegally, because it isn't publicly available. Their source phone number just says "Lusha", which shouldn't be legal.

I initially thought it was a scam and reported the message as junk, but after I saw an ad onine, I decided to try the opt-out process. They require me to give both my phone and email, so they are collecting even more data. Their policy says they will retain this ("archive") for 7 years. There is no way for me to protest this, so either I do nothing, and know that they have my number and will use it for their customers' marketing campaigns, or they will also have my email, and I have to hope they obey the law. I smell a class-action suit brewing.

If you are a potential customer, you should think very seriously before using such a service, and be prepared to get plenty of GDPR notices.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Illegal Activity!

Similar to everyone else, my contact details have been stolen by this company and being distributed without my permission. I am now receiving up to 50 unsolicited calls every day!

28 August 2025
Unprompted review
Rated 1 out of 5 stars

0 stars if I could

0 stars if I could. This is a scammy, spammy organisation who steals your data illegally, then requires you to put even more data into their database 'so they can suppress it.'

There's no way this is GDPR compliant, but since they're based in the US (ostensibly), it's nearly impossible to do anything about it.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

They're sketchy

They're sketchy. I received an email asking me to opt out. I never even signed up for any services related to them. I don't like it.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Legitimate Interest does not = right to harvest my personal number without consent - and sell it

To echo other users, I have been receiving a high volume of wholly unsolicited calls to my personal mobile. I have never provided content for it to be used for ANY marketing/sales purpose.
In the last 6 weeks, I have been getting random calls - all irrelevant - and when asked where my number came from - Lusha is the answer.
This is flagrant abuse of GDPR, and to anyone else impacted report directly to the ICO if in the UK.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

When it works its ok

When it works its ok. But its often buggy and when you reach out to support, during normal business hours, no one responds.
When dealing with support, the answers were not transparent (if you have a bug just say you have a bug).

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Lusha

Lusha, cuts to the chase so to speak. Allowing you as a Business Developer to ensure you have the straightest, quickest path to having a conversation with a Decision Maker. Its as simple as that. Why is this important? It reduces your sales cycle length by approximately 40%. That is my personal estimate. Put a seasoned person without Lusha beside me, they will make triple the calls, triple the noise and get 40% less traction than me. Example: They would need to make 175 calls to my 100 to get even a half of my meetings. Good luck without Lusha.

28 July 2025
Rated 1 out of 5 stars

Awful company

They're leeches on society offering no real value other than to take other peoples data without their consent, selling it on to companies so they can cold call you.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

4.5/5

So helpful but there are times that the number is owned by other person, and the email isn't accurate. But wonderful experience.

1 June 2025
Rated 1 out of 5 stars

LUSHA IS THE WORST! They make up emails that don't exist

They make up emails that don't exist! I am so tired of receiving spam emails from Lusha customers who are being deceived. I have a catch-all setup in my email, meaning that any email for my domain is received by me. Every other day I receive a new email to a new email address on my domain and the names are totally made up. There is no Chris, no Tanashia, no Ryan, no Brad. It is all made up!!

Lusha are scammers and they won't even honor my request to stop doing that. Makes me so mad. Please boycott Lusha.

You are wasting your money if you even think of using their services.

21 July 2025
Unprompted review

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