Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
Company details
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
504 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price for a great product bought…
Great price for a great product bought before Christmas and I received delivery the next day I had not purchased of you before and it was a great first impression
12 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Margaret, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique. We try our best to provide an efficient service.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
As b4 prompt delivery & service & a…
As b4 prompt delivery & service & a great Sale
Thanks again
22 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Theresa, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thanks for the 5 star review, we really appreciate it. Thanks for shopping with us at Lusana Shoe Boutique.
Great quality shoe
Great quality shoe, delighted with them as a gift for Christmas for mother.
15 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Edel, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Best value online and very quick…
Best value online and very quick delivery . Fantastic all round
14 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Super quick and easy to order and…
Super quick and easy to order and delivery was very efficient!
14 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Good prices and fast delivery
12 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Very quick & efficient service
28 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Anne, we really appreciate it. Thanks for shopping with us.
Quick delivery
28 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Zoe, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Great efficient service
24 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, Lucy, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
The boots I ordered on line came fast…
The boots I ordered on line came fast and beautifully packaged. They are so comfortable. Love them. ❤️
4 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Julie - we really appreciate it. Thanks for shopping with us at Lusana Shoe Boutique.
Excellent visit to your shop
On my visit to your shop your very pleasant sales assistant was most courteous and helpful..I
25 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Excellent shoe shop
5 August 2025
Reply from Lusana Shoe Boutique
Thanks for the 5 star review Mary, we really appreciate it. Thanks for shopping with us.
Quick delivery sorry not what I wanted…
Quick delivery sorry not what I wanted in boots
29 November 2025
Reply from Lusana Shoe Boutique
Thanks for taking the time to leave us a 5 star review Bridie. Sorry the boots weren't suitable on this occasion.
Fantastic experience
Excellent service and perfect product-arrived quickly ! Thank you
27 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Your service is excellent
Your service is excellent. Website is easy to follow. Fabulous selection to choice from. Delivery is within a few days.
25 November 2025
Reply from Lusana Shoe Boutique
Thank you so much for your lovely review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.