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Company details
Written by the company
Regeneration of batteries for power tools, vacuum cleaners and electric bicycles.
Contact info
Poznań, Poland
- +48501829067
- sklep@lupo-baterie.pl
- lupo-baterie.pl
3.2
Average
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a very honest and competent…
It's a very honest and competent company, I had a little problem, they responded immediately in favor.
11 September 2026
Unprompted review
Excellent service and a great product!
Excellent service and a great product!
I ordered a replacement battery and, although I was initially concerned about the delivery timing because I was about to leave for vacation, the customer service team was responsive, professional, and very helpful throughout the process.
The battery arrived safely, was well packaged, and works perfectly. It performs exactly as expected and has given new life to my scooter.
I highly appreciate the quality of both the product and the customer support. Based on my experience, I would not hesitate to order from this company again.
Thank you for a great customer experience!
9 June 2026
Unprompted review
Would definitely use Lupo again!
After my battery got lost for some weeks. Somewhere in France Lupo received it and and reconditioned my battery within 48 hours and shipped it back to me and I received it within a couple of days 👍So the service of Lupo is excellent and I would not hesitate to use them again in the future ❤️
13 May 2026
Unprompted review
Long but good quality
The service is rather long (more than a month) but excellent quality and value for money !
1 March 2025
Unprompted review
Money refund after contact with lupo-baterie (battery could not be repaired)
See also my review of October 15.
Today I got into contact with Adam of lupo baterie via their website. The electronics of my battery could not be repaired. Unfortunately the battery is permanently damaged. My order has been canceled and a full refund was promised. I received the money the same day. Thank you!
25 October 2024
After 5 months, battery is still in repair
At May 15, I sent a battery of a Miele vacuum cleaner for repair. At August 7, you informed me that the battery was still in electronics repair
More information would be given at the end of that week.
However, at October 11, two months later, I still have NOT received an answer as to when the battery repair will be completed.I get no answer on my e-mails.
15 October 2024
Unprompted review
Reply from Lupo-battery
Hello
I checked your case. From what I can see, the battery had permanently damaged electronics and could not be effectively repaired. On 10/25/2024 at 1:27 PM, we canceled your order and gave you a full refund.
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