Lunabloomai Reviews 

7
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(7)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I WISH TRUSTPILOT HAD A NEGATIVE-STAR OPTION

⭐ 1 STAR — I WISH TRUSTPILOT HAD A NEGATIVE-STAR OPTION

My experience with LunaBloom AI has been extremely disappointing. If Trustpilot allowed negative stars, that is what I would give this service.

The biggest problems I experienced:

• Video generation is unreliable. Very often while generating short 15-second videos, the generation gets stuck in the middle and does not finish properly. I have wasted both time and credits dealing with failed generations.

• Changing or resetting a password is unnecessarily difficult and did not work properly for me.

• Canceling the subscription is extremely difficult. Signing up and paying is easy, but when you want to stop the subscription, the process becomes confusing and frustrating. I was told I had to downgrade in order to cancel, and getting this completed was extremely difficult.

• Customer support is poor. It is difficult to get answers, responses can take too long, and I had to contact them repeatedly to try to resolve my problems.

• The software has not performed as I expected based on how the service was presented.

• After finally getting my subscription canceled, I discovered another major problem. I still had approximately $175 in paid credits/balance in my account. I expected to be able to use what I had already paid for. Instead, my account was restricted so severely that I could only generate approximately two videos per month, and the videos have a large LunaBloom AI watermark, making them unusable for my purposes.

This means I have approximately $175 remaining in my account that I paid for, but I cannot reasonably use it.

I have contacted LunaBloom AI and requested that they refund my remaining balance.

⚠️ MY WARNING TO OTHER CUSTOMERS:

Please be very careful before spending your money on LunaBloom AI. Based on my personal experience, I feel that I wasted not only my money but also a tremendous amount of time dealing with failed video generations, subscription problems, cancellation difficulties, and customer support.

The frustration of trying to get problems resolved has been almost as bad as losing the money.

Before you subscribe, I strongly recommend that you carefully read the cancellation and refund policies and understand what happens to any credits remaining in your account if you cancel.

I wish somebody had warned me about these issues before I spent my money.

Based on my experience, I cannot recommend LunaBloom AI. For me, it has been a waste of money, a waste of time, and a tremendous amount of unnecessary frustration.

Trustpilot should have a NEGATIVE STAR rating for experiences like this.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Nice tool to generate AI Videos

Nice tool to generate AI Videos. Have many templates to choose from like Entertainment, Nature, Marketing etc.
Have option to upload a reference image. Also voiceover option available

1 October 2025
Unprompted review
Rated 1 out of 5 stars

After buying

After buying, none of the plans worked. My money was wasted. I did not get any help through chat. I have complained on the customer protection forum.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Not Trusted

Not Trusted. Before Purchase Plan Commitment are Generated 10 Minutes Long Video x 100 Times Per Month Plan. But After Purchased. Not Generated 2 Minutes Long Video with Only 10 Video Generated. This is a Big Scam. with Fake Plan & Information With Website Chat Box. Not Recommended. It's a Fake Site.

25 August 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look