Lumomatics Reviews 

Written by the company

Lumomatics helps small service businesses stop losing work to admin. Missed calls, quotes that sit unanswered overnight, follow-up that depends on someone remembering. Every engagement starts the same way, with a fixed-scope Workflow Clarity Audit. It is a practical review of how work actually moves through your business, and it ends with the two or three places worth fixing first. Where automation or AI genuinely earns its place, we build it and look after it. Where a clearer process or a better template would do the job, we say so and you keep your money. We work with trades, clinics, professional services and other local operators. Typical problems look like this: enquiries arriving through four different channels and getting lost between them, quoting that only happens after hours, intake and handoffs that live in someone's head, or a website and Google listing that quietly stopped working without anyone noticing. Lumomatics was founded by John Costabile after 25 years in IT operations, including hospital radiology systems at the Alfred and the Austin, and diagnostic imaging support for GE HealthCare. Those are environments where a system has to be reliable, understandable and safe to operate, and that shapes how we build. John also built and sold a local gardening business, so he knows what it is like to answer your own phone between jobs. Based in Red Hill on the Mornington Peninsula, working with businesses across Australia. Everything is delivered remotely.See more