Very disappointing
Very disappointed with Luis Bien’s customer service.
I’ve tried reaching out through Instagram, WhatsApp, phone, and email — and received no response at all. I wanted to return a product and request a refund due to poor quality, but it’s impossible to get any support. Completely unprofessional and unresponsive. I would not recommend buying from them — especially if you care about customer service or the ability to get help after your purchase.







