Luis Bien Reviews 

66
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Cosmetic Products Manufacturer

Written by the company

Mit unserer langjährigen Erfahrung als Luis Bien Familie, entwickeln wir sorgfältig die beste Kosmetikqualität. In der Türkei und auf der ganzen Welt begeistern wir mit Haar-, Haut-, Gesicht-, Körper und Zahnpflege unsere Kunden. Mit einer breiten Produktpalette sind wir stolz darauf, in vielen Ländern der Welt auf den „Top Seller“ Listen vertreten zu sein. Wir teilen unsere Erfolge mit 100% Kundenzufriedenheit und Auszeichnungen von den angesehensten Plattformen.


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2.6

Poor

TrustScore 2.5 out of 5

66 reviews

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2.6

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(66)

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Rated 1 out of 5 stars

Very disappointing

Very disappointed with Luis Bien’s customer service.
I’ve tried reaching out through Instagram, WhatsApp, phone, and email — and received no response at all. I wanted to return a product and request a refund due to poor quality, but it’s impossible to get any support. Completely unprofessional and unresponsive. I would not recommend buying from them — especially if you care about customer service or the ability to get help after your purchase.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

golden face serum is watery and blue

I bought the golden face serum. Product is blue iso white as showed on the site. I already bought the same serum with other sellers. The serum from Luis Bien is like water. There's more water in the bottle than the real ingredients. I asked them to check and they sent me another bottle but it was the same. Explanation, we THINK it's an error in production. That's it.

28 August 2022
Unprompted review
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