Luggage Transfers Ltd Reviews 

78
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Luggage Transfers were extremely helpful with moving our luggage to a friends address at the end of our 6 day trek. We had used them on many occasions whilst completing the SWCP between 2019 and 2026... See more

Rated 5 out of 5 stars

Getting your luggage transfers right is a big deal. Think about the hassle of missing luggage, late luggage, etc. Luggage Transfers takes this concern away so you can focus on your vacation, not... See more

Rated 5 out of 5 stars

Finally got around to walking the SW coastal path, always been put off due to either carrying a mountain of stuff or getting by with the bare minimum. Luggage Transfers were the solution, we walk... See more

Rated 5 out of 5 stars

We have just finished walking the SW coast path and Luggage Transfers have helped us every step of the way. Since our first introduction in March 2022, right through to last week - I could not fault t... See more

Company replied

Company details

  1. Courier and Delivery Service

Written by the company

Since 2009, Luggage Transfers Limited has been moving bags across the South West of England. With prices starting from £18 per day and a generous 20kg weight allowance per item, this makes us the largest and cheapest kit transfer service on the South West Coast Path.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(78)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service.
Good communication whilst we were sorting out the addresses for the accommodation.
Very helpful when we had to change the number of suitcases as one of our party had to go home.

11 April 2025
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Helen, thank you for the great review, we really appreciate it. We hope to be able to assist you again in future.

Rated 5 out of 5 stars

Reliable and responsive company

We had our luggage transferred on the south west coastal path during a 14-day itinerary. Everything went very smoothly, the driver was always on time with both picking up and delivery. The first day we did not had the luggage because of a delay from the airway company: I could easily contact Luggage Transfers to rearrange the pick-up/ delivery schedule. They are responsive and reliable. I strongly recommend.

4 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Mercedes, thank you so much for taking the time to give us this great review. We hope to be able to assist you again in future.

Rated 5 out of 5 stars

100% reliable

100% reliable, also with remote addresses. Great planning, anytime available on phone.

22 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Frank, thank you for the great review. We really appreciate it.

Rated 5 out of 5 stars

LT enabled me to enjoy a great holiday…

LT enabled me to enjoy a great holiday walking the SW Coast Path with every luggage transfer going smoothly. Useful website for accommodation & very helpful when I called the office to ask for local travel advice.

4 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Steve, many thanks for taking the time to give us this great review, we really appreciate it and hope to be able to assist you again in future.

Rated 5 out of 5 stars

What an amazing company

The website is absolutely amazing. Every hotel and B&B was listed on their website so the booking experience was effortless.
Our luggage was collected every day and delivered in the condition it was collected in. We had every confidence in this company and will use again on our next holiday.

17 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Cath, what a great review, we are thrilled ! thank you so much.

Rated 5 out of 5 stars

Excellent

Excellent efficient service from beginning to end, highly recommend

17 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Lyndsey, thank you for the great review, we really appreciate it.

Rated 5 out of 5 stars

Brilliant service

Easy to book. Responsive to questions. Reasonably priced. Always collect and deliver on time.

15 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi David, thank you so much for taking the time to give us such a great review. We hope to able to assist you again in future.

Rated 5 out of 5 stars

everything delivered safely and on time

everything delivered safely and on time

we used them for a second time

this year a week in June 2024

we will use again

21 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi there, thank you for the great review we hope to be able to assist you again in future.

Rated 5 out of 5 stars

We have used them on several occasions…

We have used them on several occasions for our walk along the SW Coast path. They have never let us down.

4 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi there, thank you for the great review we hope to be able to assist you again in future.

Rated 5 out of 5 stars

Problem free luggage transfer

Problem free luggage transfer. Can't recommend them highly enough and their website is super easy to use.

22 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Amanda, thank you so much for the great review, its good to know the website is easy to use. We hope to be able to assist you again in future.

Rated 4 out of 5 stars

Nothing then good experience

I have been using Luggage Transfers for several years in a row, on my journey along the South West Coast Path. Nothing then good experience with them. Easy to book. Great service on the road. Accurate and available to communicate in case of an issue.

19 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Rebecca, thank you so much for the great review and your continued custom, we really appreciate it.

Rated 5 out of 5 stars

Making the SW Coast Path a bit easier.

We started walking the SW Coast Path in 2017, doing two weeks a year and have used Luggage Transfers every time. Our party has ranged from two people to 12 and there have never been any problems. We have used them to transfer our bags between lodgings and also to meet us at specific points to hand over our bags. There have never been any problems.

The office staff are friendly and helpful as are the few drivers we have met. I would not hesitate to recommend Luggage Transfers.

9 September 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Debbie, thanks you so much for taking the time to leave such a fantastic review, we really appreciate it.

Rated 5 out of 5 stars

Very reliable

The advice from the company was straightforward and the luggage transfers were reliable. I was very happy with the service.

9 September 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Hi Judith, thank you for the great review. We hope to be able to assist you again in future.

Rated 5 out of 5 stars

SW Coast Path support

Luggage Transfer Ltd are an easy and helpful company to deal with. Their employees are friendly and efficient, and are an excellent credit to the company.

6 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you, Mike! It's great to hear about your positive experience with our company. Your kind words about our teams efficiency and friendliness mean a lot to us. We look forward to assisting you on your next adventure!

Rated 5 out of 5 stars

Highly Recommend

I completed the South West Coastal Path in May 2024 I used Luggage Transfers Ltd throughout my walk of the 630 mile National Trail.
I have no hesitation in recommending their service. Their customer services was excellent and booking the transfers was very easy, my luggage arrived safely at my next stop always before I finished the walk and picked up again the next morning.
I would use them again.

16 May 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you, Karen! We're delighted to hear about your positive experience on the South West Coastal Path. It's fantastic to know our service met your expectations. We look forward to assisting you on your next adventure!

Rated 5 out of 5 stars

Luggage Transfers on SWCP

My wife and I walked the entire SWCP over five years and used Luggage Transfers almost exclusively to move our bags. We never had a single issue; they were always picked up and delivered as promised. Several times we stayed in AirBnB's and LT was proactive in working with the hosts to arrange deliveries. I would absolutely recommend them.

10 June 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you for sharing your experience. We're delighted to hear that our service met your expectations throughout your journey on the SWCP. We appreciate your recommendation.

Rated 5 out of 5 stars

Completely reliable

Completely reliable - have used several times while walking the SWCP - not one problem experienced. Highly recommend

24 May 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you, Mark, for your trust and recommendation. We’re delighted you found our service reliable on your journeys along the SWCP. We hope to assist you again soon!

Rated 5 out of 5 stars

Great service

Great service - we could get on with enjoying the walk along the South West Coast path - without having to carry our heavy bags. Would fully recommend it.

13 May 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you, David! We're delighted you enjoyed your walk along the South West Coast path with our service. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Fantastic team

Fantastic team who made my adventure possible, the pick up service is really great and the fact you can cancel and book close to the date is really useful especially if things go wrong.

21 May 2024
Unprompted review
Luggage Transfers Ltd logo

Reply from Luggage Transfers Ltd

Thank you, Adrian! We're pleased to hear you enjoyed our service and the flexibility.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look