Lucky Legends Casino Reviews 373

I have seen complaints since i started playing their games but i never had real issue..when you win and you wait for the redemptions to be viewed and released times very from ten mins to days and the longer it takes the more weary i get to not invest any more money. When you send a message on the game through chat they never respond..then the emails never respond until today saying the email address is for tech issues only..well why on the email from their company is the email address saying send them email for nay further concerns. I love the games but customers need to be treated with the respect of communication at the least

If I could give this casino zero stars, I absolutely would they are a joke. As soon as you hit your play through bonus criteria, it just takes. all the money you thought you won back and call it a bonus coupon reversal I had over $1000 they took 900 and said that it was a none withdrawal amount it’s infuriating and disgusting and they should be ashamed of themselves. They are a scam.

I've played this site for fun for a couple of years, and had some nice wins for $1000-$1500, and played through the winnings. But hit a Major Jackpot for $18,000 and ran it up to $20,000 Aug 18th 2024. After all of the documents and providing ALL the required information. Still no pay out. My account has 6 pending withdrawals @ $2500 and 2 approved, and waiting to be wire transferred to my bank since Sep 18 and Oct 4th 2024. Still no payments.Next step will be to dispute the issue, and tomorrow will be 56 days since required withdrawal, and per T&C's a max of 60 days to file. I'll update as time advances.

Update 10/29/24-

Still have not received any of the winnings at Lucky Legends Casino. Continue to email the VIP representative, but now he will no longer be able to provide updates or status. Suggested I call the help line or 24hr live chat. It's still a SCAM and do not pay out winnings. The marketing on social media sites are 100% false and misleading.

Ernie G.

UPDATE 11-4-24
Received one of the seven $2500 withdrawal request with six more $2500 request pending. The Live Chat states they've released the next $2500 to wire transfer and will be 3-5 days to hit my bank. That was 7 days ago. The Live agent states "rest assured you received all of the approved winning in your account". Not sure how long this process will take, but, I'll keep you updated.
A quick review, Aug 18, 2024 I won an $18,000 jackpot and began a withdrawal for ALL $18k. It's now Nov 14, 2024 and just received the first $2500 payout with 6 to go.

THIS IS A SCAM IT WONT LET YOU CASH OUT THEY JUST KEEP YOU WAITING THEY WANT BACK AND FRONT OF CARD TO DEPOSIT MONEY THEY WANT BIRTH CERTIFICATE AND MARRIAGE CERTIFICATE THEY ARE FAKE DONT WASTE YOUR MONEY OR YOUR TIME

I have been playing for three years in this casino every time I wanted to withdraw my funds the casino refused to pay them. This is a large network called inclave.
If you want to lose your money, do it in another casino, where at least there is a chance to withdraw the winnings

This website doesn’t pay been waiting for over a month. Always excuses and delays with withdrawal. I would never deposit anything. Bitcoin fastest payout is a big lie!!!

I won $2500 Aug 30 and it took then until 10/4 to pay. I had to email them 10x and go on the live chat and verify my info 3 different times to finally get paid. I won't risk another dime playing there again. If they owe you money, just keep pestering them until they pay.

This is on my phone. I have already gotten one payout deposited into my PayPal account. It was so quick. In less than 24 hours it was deposited after going through the KYC process, which was one of the easiest and quickest KYC's I've had to do. After the KYC, I made the cash out request and within about 10 hours the money was in my paypal. I've already done a second payout request, I'm expecting it to be deposited this afternoon. Unlike some casinos that it's taken almost 4 weeks before the money was deposited. I WILL keep playing here.

They are a scam they not go pay you if u win.they claim it's quick and easy through Bitcoin if u deposit through bitcoin.i did that won 600 it's been a month now and still haven't received nothing. Been back and forth with customer service all they say is we go send it to the loan department.

For anyone waiting on a withdrawal make a complaint to the gaming commission in your state. They will investigate

They just never pay I've been waiting 3 months I would not recommend this company to anybody because you'll win but you won't get paid their Crooks I don't even know how they're still in business nobody ever gets back to me nothing they owe me $1,200

Okay I won $300 on the 13th of August 2024 I am not received it to this day but on the 14th of August I redeemed $40 which was paid out to me on the 14th look like 10 hours but they yet pay me my 300 I will post a picture of customer service stating that it has been reviewed and has been sent to a third party and will be deposited in my PayPal account very soon now as of today I can't get one person to answer me I can't even give them get them to just put it back on my game and let me just play it I've tried everything with these people I will be complaining to the Better Business Bureau and I am going to get a hold of The Game Commission and find out what can be done do not I say do not play this casino and I have looked up the reviews for this casino that are in the positive and they are fake people they are not real people

These people will not pay. As soon as you win they will give you a run a round They will ask for a screen shot of deposit when u try to give it to them, there will be no trace of it ever deposited. After winning you ask to withdraw, they give back deposit that way they can't pay u.

They are scammer's , you win , you verify , and then they cancel your withdrawal !!!

When I first started playing, I was receiving my redemptions within 12hours the further along. I got the slower the redemptions came. I recently quit playing because my last 13. Redemptions are still waiting to be reviewed totaling $550. No one will answer messages or emails Or anything and now I can't even find the platform to download because I had to change phones. I am still till this day waiting

Well the first time I won $25 it got paid the same day. So I kept playing winning $100, $100, and $50 all in a row within 2 days. Since then I haven't gotten a dime of that it's been over a week and said it is being re-reviewed? Oh and they have stopped responding to me now completely. I'm so disappointed as I was counting on that money.

I love this game but waiting for your money is bad sometimes payout are fast and other times they are really slow..I play because I need need more for bills. But when I take so long my bills had end up having a late payment please help where money goes into your account faster thank you

Jus recently started playing lucky legends casino. And I'm really enjoying it so far. Had no problem with my first winning redemptions. Had a lil bit of an issue with my redemptions after that but after finally emailing them several times finally got a response back and they deposited my redemptions with no problem. Won some more today lets see how these winning redemption go, really hoping there is no issues cause I really enjoy playing lucky legends casino

Well I have given them all the info to redeem my winnings, they say they can't verify profile. If you have any problems to email. Well I have tried 3 times and the email comes back
There is no one to talk to get this straightened out. I have redeemed many times before, no problem.

Don’t play lucky legends casino. I’ve been waiting over two months for three cashouts for a total of only $42.00. I haven’t invested in this game yet for this very reason. I am told the payouts are now sent back for a second review without being denied the first time, just not paid. The owners of this app just want your money and your personal info ( DL with address including bar code on back) I would assume for the purpose of identity theft.