Lucky Legends Casino Reviews 372

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the refund process, citing issues with delayed payments, concerns regarding payout amounts, and challenges with the withdrawal process. Customers frequently reported difficulties in receiving their money, often requiring extensive verification steps and causing prolonged waiting periods. While some people found the customer service to be helpful and responsive, others experienced inconsistencies and felt that support agents provided conflicting information. Reviewers also had mixed feelings about the payment process, with some noting quick and secure payouts, while a considerable number of others encountered significant delays and complications when trying to withdraw funds. Opinions on the website and pricing were also varied, with no clear consensus emerging.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. Customers report that while deposits are processed quickly,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While some customers praise the helpfulness,... See more

Refund

Customers consistently express frustration and dissatisfaction with the refund process. Many reviewers report... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise the site's legitimacy, ease of... See more

Price

Customers had ambiguous experiences with price. While some reviewers reported investing significant amounts,... See more

Based on these reviews

Rated 2 out of 5 stars

The positives are the games are fun, bonuses good (as long as you understand the rules) and you can always reach somebody in support. The cons? Long waits for withdrawals and they miss their own... See more

Rated 1 out of 5 stars

Game is a scam I've deposited multiple times no bonuses no wins it will let you get up a tiny bit then drain all the way with no bonuses don't do it there scam ass clowns. Getting rich on the poor ain... See more

Rated 1 out of 5 stars

First time user. Made a deposit for the 200x bonus match, "no strings". Advertised as no withdrawal restrictions and no playthrough. That was not the case, the playthrough was the bonus amount, and a... See more

Rated 1 out of 5 stars

Worst casino I have ever played in. I have played here a couple of times now and I wouldn't know if they actually pay because all they do is lure you in with great promos, then its a minimum $50 depos... See more

Rated 5 out of 5 stars

Lucky legends has alot of fun games their pay out is quick and secure .I've been playing there over the past year or more and never had a problem and their customer serviceis awesome.

Rated 5 out of 5 stars

I used a no rules bonuses cashed out around d 2k with coindraw had my winnings on exactly 168 hours 7days from when I requested the withdrawel. I'm a real person and this is a real review. I hear ever... See more

Rated 5 out of 5 stars

Five stars all the way! Ease of navigating the site , excellent RTP %, customer service make this one a must have!

Rated 5 out of 5 stars

PERFECT CASINO! I see many free spin catchers rate 1 star. I made deposits and won! And they always pay me. This is my experience - just truth!

Rated 5 out of 5 stars

Absolutely my favorite Online Casino ,,Games are Great many to choose from!! Customer Service was very Friendly and helpful

Rated 5 out of 5 stars

I won more than $7,000 there in September. The withdrawal process is very long, they pay in parts every 20 business days. But they paid me every cent. How can I trust the negative reviews here after... See more

Rated 1 out of 5 stars

What a piece of absolute trash this app is. Same bs every other lucky acorn clone shoves down your throat. Every blackjack hand you are dealt is between 13 and 16 while the dealer shows a 10 every sin... See more

Rated 1 out of 5 stars

Horrible horrible horrible. They will make you go through so many hoops and sending of information, verifying cards when i really think they are stealing our information all to have to wait weeks if n... See more

Rated 1 out of 5 stars

I won 1700 on a free bonus and they said it was withdrawable and when i tried it was denied which i understand their point but they should not let me play a bonus if i don't qualify to win or give me... See more

Rated 1 out of 5 stars

I invested a lot of money into this site. lost over and over again, which was fine. Then I finally got on a hot streak and racked my bankroll up to 10 grand. I went to do a withdrawal request. They to... See more

Rated 1 out of 5 stars

They just dont want to give the money won, they come up with delays and delays and delays but if you deposit money they will be fast, like most of this casinos only try to steal money

Rated 1 out of 5 stars

Count on that game is over $2000 right now and I can’t have a dime of it but they’ll take your money and take it and take it and take it and when you start winning, you can’t withdraw nothing screw th... See more

Rated 1 out of 5 stars

Run! If you want to withdraw your winnings this is NOT the site you want. For some strange reason they will cancel your withdrawal in less than 24 hours, WITHOUT communication as to why it was cancele... See more

Rated 1 out of 5 stars

Keeps asking for me holding my id! absolutely big scam and only allowed me to use litecoin to verify my account with a drposit of 20$ (which i found typical for some casinos, which do payout afterward... See more

Rated 1 out of 5 stars

i made a deposit on lucky legends. went through my play through. I won 10000 and went to withdrawal. said because I played blackjack when my bonus said only slots and keno. It voided all pays. I lost... See more

Rated 1 out of 5 stars

This site is a complete scam. Made a deposit went through the play through amount, and requested my withdrawal. They make up excuses why they won’t send the money.

Rated 1 out of 5 stars

This is complete BS! Do not waste your time or money. I received an email with free spins. I was at $55 and hit a $75 win. After 2 $.5 spins my balance went to $50. I consulted an agent who info... See more

Rated 1 out of 5 stars

True scammers!!!! Please don't play here! "IF" you get enough money to cash out, it will take upto 10days to approve, then upto another 10 business days to push the send button... then you waut on yo... See more

Rated 1 out of 5 stars

Everything was great....until time to pay out. I get confirmation and a 24 hour wait time. Just to find out after 24 hours that they've decided to put on the calendar I get paid in 4 days. It's $80. W... See more

Rated 1 out of 5 stars

I have played with Lucky Legends for maybe a year now. Love it as it gives u coupons that double triple sometimes your deposit amount. Watched the rules as the “no rules” and lower playthrough were th... See more

Rated 1 out of 5 stars

This casino is not legit. It refuses to pay me my money took my credit card information and scammed me over $70 and now my bank has to pay me back.

Rated 1 out of 5 stars

I did a withdrawal January 28 and I am still waiting. I am verified. I live chatted on the 10th business day as they require. My withdrawal is now ""Escalated." That means you to wait another 2 day... See more

Rated 1 out of 5 stars

They took my $100 deposit and locked me out of my account. They literally robbed me!!!! They ARE A SCAMMM!!

Rated 1 out of 5 stars

I won't more than $500 and I close the game and when I went back to play it they had reset the entire game because it looks different logos and letters and when I went to check my balance it's on 0000... See more

Rated 1 out of 5 stars

They are the worst online casino I ever played thank god I didn’t waste my money on them

Rated 1 out of 5 stars

This casino platform is by far the worst I've experienced. I deposited a total of $120 give or take, when I purchased a special bonus deal. I ended up winning $1400 and some change so I... See more

Rated 1 out of 5 stars

Stay away from!! They need your passport for withdrawal even 100$ scams

Rated 1 out of 5 stars

So I play at a bunch of online casino's, betonline, ACR, Ignition, Yanby, McLuck and so on you get the picture. So when I got an email from lucky legends saying hey here's a $35 chip for you I took i... See more

Rated 1 out of 5 stars

0 fun when you put money in and just eats it every time. Lame dont play might as well burn your money.

Rated 1 out of 5 stars

Horrible these people kept giving me the run around would not pay me but had no problem taking my money, well my bank Chase was all over it, got me all my money back from these scammers hahaha so you... See more

Rated 1 out of 5 stars

They are always changing policies and inconsistent with what they do. This is across the board on ALL inclave sites. They prey on you psychologically. Their withdrawals are the slowest on a... See more

Rated 1 out of 5 stars

Update #2- Five months have passed and I am finally on my last payout of $8400.00 from Slots Garden. You wanna wait five months to get your payout? No? Then don’t play the Inclave casinos, becaus... See more

Rated 3 out of 5 stars

So far I'm on the 12th business day of withdrawal approval. Which is suppose to be 7-10 days. I did a bitcoin deposit and withdrawal, so I could get my Withdrawal faster. And not have to do all the e... See more

Rated 4 out of 5 stars

Real person real review. First before making a deposit or playing ask support to let you verify your account. Make sure your account says verified and support tells you that you are verified. Take a s... See more

Rated 4 out of 5 stars

Currently Im waiting on a $200 withdrawl from a win 8 days ago. All my paperwork is in, my kyc is verified and all thats been done for 8 days. W/d via BTC. I have made sure not to play anything... See more

Rated 3 out of 5 stars

HELP!!! I signed on and accepted a free spin and ended up having to deposit. I am having hard time verifying because they say I didnt Deposit last night or ever and that i have multiple bonus plays so... See more

Rated 4 out of 5 stars

This site is decent. They always have a bunch of promotions. I've won a couple times and cashed out successfully. The only con is the long wait time. 7-10 business days for approval, then an additiona... See more


Company details

  1. Casino
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Looking for a top-notch online casino with a wide selection of games and big win opportunities? Look no further than Lucky Legends! With our exciting selection of slots, table games, and more, Lucky Legends has something for every type of player. What are you waiting for? Sign up today and start your journey to legendary winnings now!


Contact info

2.1

Poor

TrustScore 2 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THEY ARE SCAMS AND ITS RIDICULOUS…

THEY ARE SCAMS AND ITS RIDICULOUS BECAUSE THEY TRY TO USE ALL OF THE BONUS PLAYS AND ECT TO CON PEOPLE IN BUT ITS ALL TRUE THEY ARE SCAMMING PEOPLE. YOU WON'T GET YOUR WITHDRAWAL AFTER YOU SUBMIT ALL YOUR PERSONAL INFO THEY STILL COME UP WITH LIES AND EXCUSES. WHO CAN WE TURN TO AS FAR AS GETTING THEM SHUT DOWN.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

These people DONT PAYOUT are connected to raging…

These people are connected to raging bull because I got emails from them telling me about deposits on other site and vip lady is same person they won't pay you 15 days later I contact them and they say they won't pay me because after I won they gave me 100 free chips for 7 days it's all bs they don't pay they will drag it out and find a way or reason not to pay don't lose your money or waste your time here.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

well I would have given them 0 stars…

Well I would have given them 0 stars but that's not possible. The reason for this has nothing to do with the game play or choices you have for game play that is great. The reason for the 0 rating is because they can and will refuse to pay out winnings if you are lucky enough to actually win anything from Lucky legends. They were forwarded everything they requested for them to make the payout. Still they refuse to pay in any way that is open to them . They just flat out refuse to pay in and way shape or form. Do as you will but my advise to all of you is ,, if you are going to invest any money with hopes of winning anything please find a reputable casino to do this. Lucky legends casino is NOT one of those I have been trying to collect 1000.00 dollar that I have won there for a period of agr least 3 months. Don't put yourself through this PLAY ANYWHERE ELSE YOU CHOSE because if you chose lucky legends you will LOSE UG IS IN FACT A RIP OFF CASINO

14 January 2025
Unprompted review
Rated 1 out of 5 stars

I videotape my entire Journey with lucky Legends their Crooks they don't pay and they lie and they make it virtually impossible to get your redeem and it's not fair because they took my money quick…

Well I've been video taping and screenshotting every step of the way of my experience with lucky Legends I am now up to 7500 on Lucky Legends I started out at 35 I just having me send take pictures of my ID and they finally told me that I've been I can't get the redeemed unless I have another form of ID use your license and I said well I got 20 plus 1000 people online and looked at my ID and they all said the same thing that there's something wrong with lucky Legends because they are crystal clear soon as I said that 5 minutes later the lady was texting said oh you redeems come through now they want me to have a bank account and get the address on the whole nine yards up to the bank and they want him to have Swift Code capability nobody does Swift codes anymore it's ridiculous they say they don't do checks no more this that and the other so I'm going to keep running them up they tell me open a checking account have it going for 30 days and then redeem and I got all this on video as well as screenshot and I read every piece that are paperwork they don't tell you that they don't take cash out PayPal and all these other things until after the fact but they'll take your money anyway they can get it but they won't redeem a proper way I've got money off of gold coin platform Wild Horse wow without any issues these guys here they need to be shut down because they're stealing money from people left and right it's infuriating I cannot stand a bully I might even talk to a newscaster about doing a story about these places and how crooked they are that's just got to end man you're taking money from hardworm workers you know it's just ridiculous

27 February 2025
Unprompted review
Rated 1 out of 5 stars

I think it's just a scam company

I registered with the e-mail sent to me and made the registration bonus turnover and created a $100 withdrawal request. First of all, I was asked to deposit litecoin. I invested $18 and created a $100 withdrawal request. I wanted to participate in the games with the $18 I deposited and the $18 balance reached $151. The $100 I requested was canceled. All the balance in my account was reset to zero. My advice to you is to stay away. Unfortunately, the company does not provide confidence.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

WHEN WILL IT STOP

Years ago when I first started my online casino ventures I was scammed by this casino.

Being fresh in the virtual world of online casino gambling. LUCKY LEGENDS was one of the first casinos I started with. Call it beginners luck, but I was able to complete whate was called a "playthrough" or "wagering" at the time. Upon learning I, in fact completed "wagering" demands I headed over to support to see what next steps I needed to take to "withdrawal" my winnings. This is when I learned about KYC, so I go through the motions and passed verification. Upon my attempt to withdrawal, (btw...I already knew how to transfer cryptocurrency) I was immediately shutdown, being accused of multiple accounts. Which at the time, I had no idea was even possible and nor do I partake in such devious activities. I was being falsely accused and criminalize but the only criminal here is Lucky Legends and it's staff (criminal organization). Needless to say, I was never paid.

At the time I was oblivious to the criminal nature of online casinos, I even went as far as telling myself it was a mistake in their system. And regulators (Gaming commissions etc) would not allow this to happen. BUT, NO!! I couldn't be further from the truth.

Not only do most online casinos routinely engage in criminal activities as such, but I'm sure so called "Regulators" fingertips are turning green/blue from all the washed money they receive. Do I have proof of this? No, but let's be honest here...being oblivious is one thing, but being plain dumb is another.

So many negative reviews across a score of websites about the same casinos that have operated 5,10 plus years and they are still in business. RIGHT, where is the math at on that s**t? Because I know that solution is false every outcome. Now bottom half your palm to your forehead if you suggest I'm wrong before the truth reveals itself, and it will.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

To bad there isn't a 1/4 of a star…

To bad there isn't a 1/4 of a star listen folks everything that I have read that's negative is 100%.sorry I played on their site for sure I played all the way thru 4800 dollar playthru and immediately after that when I went to the feature bonus round .I would literally get 0 and to even get that I was surprised. I'm sure sorry for the ones that have won money . Cause I truly believe that none of yall will see it . It's a scam and very crooked to do people this way. Truly has taken the fun out of something I really use to enjoy. Just wish I had the address of the place of business.i truly do. Cause I would be on the next flight what ever the cost that's how mad I am that we as people can be treated as such. These people are true criminals. And should be shut down for good. Straight trash!!!!!!!!!

17 February 2025
Unprompted review
Rated 1 out of 5 stars

I got cheated

I got cheated. I never withdrew before I had 70 dollars i got from free spins I did the play thru it even said on the rules they can forfeit anyone's money ima be seeing these people they don't wanna pay I then go back to Keno and they throttled the game alaxander needs some act right! I lost 70.dollars

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Lucky Legends Casino they're a scam stay away

Lucky Legends Casino I think it's a scam I've been waiting on this a month and a half for $190 withdrawal and now they won't even let me back on my account I think they're a scam and a joke they need to be shut down

29 January 2025
Unprompted review
Rated 1 out of 5 stars

It has been 7 months

It has been 7 months, and they have been not paying me the last of my winnings. Always lies, waiting, asking. I do not think they can afford to pay out!

8 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look