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LuckyKong Reviews 75

•
TrustScore 4 out of 5

4.1

Online Casino or Bookmaker
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See what reviewers are saying

Rated 5 out of 5 stars

Without a doubt the best casino experience around and I’ve played at many. Lucky Kong draws you in with their unique and dynamic UX and keeps you there with incredible customer service. They really... See more

Rated 1 out of 5 stars

Actually pretty quick for withdrawals but just had a terrible experience. Was given a bonus and played through Managed to win some funds then it just disappeared from my account. They then s... See more

Company replied

Rated 5 out of 5 stars

Fast withdrawal n better rtp on the games i love. Love the design n quick customer service. Finance department only works Monday to Friday so make sure don’t blow ur account on the weekends. Great app... See more

Company replied

Rated 5 out of 5 stars

Very helpful, and friendly support staff, and reasonably speedy withdrawals within a couple hours via e transfer, I also had no issues with verification. :) . I was welcomed with a personal email, a... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

A top notch online casino with good winnings, fast payouts and friendly support

Contact info

4.1

Great

TrustScore 4 out of 5

75 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Without a doubt the best casino…

Without a doubt the best casino experience around and I’ve played at many. Lucky Kong draws you in with their unique and dynamic UX and keeps you there with incredible customer service. They really take care of you, shout out to Lisa and Caroline, and honestly I feel this team knows how to give white glove treatment.
Easy deposits, fast and friction free withdrawals, excellent library (if you add Games Global I’ll be even happier 😜), and a team that dignity unlike so many of these slimy casino operations around.
I would recommend Lucky Kong to any and everyone.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Actually pretty quick for withdrawals but just had a terrible experience.

Was given a bonus and played through
Managed to win some funds then it just disappeared from my account.
They then started to make up lies about wagering requirements which never applied before.

Do not gamble with this casino they will take your money for o reason

3 April 2026
Unprompted review
LuckyKong logo

Reply from LuckyKong

Dear Customer,
I'm sorry to hear about your experience, and thank you for taking the time to share your feedback.

As was explained in the email you received, the bonus applied to your account was a no-deposit bonus. Per our terms and conditions, this type of bonus carries a maximum cashout limit of 50 CAD, which is why your winnings were adjusted accordingly.

We understand this may be frustrating, and we truly value your time with us. Should you wish to discuss this further or have any additional questions, please don't hesitate to reach out to our support team — we're always happy to help.

Kind regards,
Jessica Pelletier
Customer Support Team

Rated 5 out of 5 stars

I have played all the big name sites

I have played all the big name sites. But this one is my favorite. Caroline the account manager that takes care of me is simply amazing. Usually I play multiple sites in a week. Now it's just luckykong. Take my advice and try them.

16 March 2026
Rated 5 out of 5 stars

The place to play is here 🙌

Absolutely the best experience playingat this casino the staff and management top tear in all services and helpful friendly if you love playing casino games this is the place to be thanks again to all the great people from lucky Kong

16 January 2026

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