Lucky Block Casino 

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Rated 1 out of 5 stars

Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)

Rated 1 out of 5 stars

One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more

Rated 5 out of 5 stars

I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more

Company replied

Rated 1 out of 5 stars

I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more

Company replied

Company details

  1. Casino

Written by the company

Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.


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Rated 3 out of 5 stars

Stumbling upon LuckyBlock a year ago

Stumbling upon LuckyBlock a year ago was a game-changer for me. The frequent updates, new game additions, and thrilling promotions keep the excitement alive. Plus, with rapid withdrawals and exceptional customer service, it stands out as a premier choice.

11 October 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

The game graphics at Lucky Block are…

The game graphics at Lucky Block are top-notch, but I think they could improve by adding more audio options to enhance the gaming experience further.

31 January 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

Lucky Block offers great themed…

Lucky Block offers great themed promotions, but I’d like them to occur more frequently, especially around holidays and special events.

9 April 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 5 out of 5 stars

Lucky Block's vast selection of games…

Lucky Block's vast selection of games keeps me entertained for hours. The seamless transition between games and easy navigation makes it a top pick for me.

29 December 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us

Best Regards,
Lucky Block Complaints

Rated 2 out of 5 stars

DO NOT USE THIS CASINO

Contrary to online reference and the casinos own twitter, they will keep your money and not let you withdraw after finding that you are an American citizen. So they allow you to deposit your money in but once you win and want to pull it out they become border patrol. A form of thievery in my opinion. In America that is called THEFT BY DECEPTION.

23 January 2025
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and for bringing this matter to our attention.

We sincerely regret the frustration and inconvenience you've experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players.

To clarify, Lucky Block does not allow gameplay from United States of America residents in accordance with our Terms and Conditions. While it is technically possible for users in restricted regions to register, we do not permit them to play — and once this is identified, the account is closed. This restriction is in place to comply with international regulatory requirements.

That said, if what you are describing is accurate, we absolutely want to investigate further. If you were mistakenly able to deposit while residing in a restricted jurisdiction, we are open to reviewing your case and discussing the return of your deposit.

We strongly encourage you to contact us at complaints@luckyblock.com so we can look into the matter directly and work toward a fair resolution.

Best Regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Avoid this website

Avoid this website, deposited and was given a forced bonus which automatically opted in.
Had significant winnings and wanted to cash out.
All my winnings were considered bonus and I had to bet about 30x my initial deposit still.
When I did that I was still up a large amount and when cashing out my balance was deleted.
In the terms of my forced bonus I could only bet a max $5 or they had the ability to take everything.

Addition to the below reply:
When contacting support, they basically told me "you should have read the terms" when I had specifically said I cannot.

23 January 2025
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for sharing your experience — we’re truly sorry to hear that your time on our platform left you feeling frustrated and disappointed.

At Lucky Block, we aim to offer a fair and transparent gaming experience for all players. Our bonuses do come with specific terms, including wagering requirements and maximum bet limits, which are outlined in the Bonus Terms & Conditions.

We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Lucky Block Complaints

Rated 5 out of 5 stars

Lucky Block has set a high standard as…

Lucky Block has set a high standard as a Bitcoin casino, distinguishing itself through an addictive array of crash games that have captivated many users. These games, known for their thrilling pace and the excitement of potential high payouts, are a major draw. Beyond the games, Lucky Block excels in transaction efficiency, with rapid payouts that reduce the wait time typically associated with winnings. This quick processing is especially appreciated in the crypto gaming community, where speed and reliability are paramount. Moreover, the platform's interface deserves special mention. It is designed to be user-friendly, catering to both seasoned gamblers and newcomers with ease of navigation and a clean design. This accessibility makes it easy for anyone to jump in and start playing without a steep learning curve. Given these strengths, it's no surprise that users like myself are inclined to continue playing at Lucky Block. The combination of engaging gameplay, swift transactions, and a straightforward user interface makes it an appealing choice for anyone looking to enjoy Bitcoin gambling.

5 March 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for your thoughtful and detailed feedback — we’re truly delighted to hear about your positive experience with Lucky Block!

It’s great to know that our crash games and their fast-paced, high-payout potential have added excitement to your gaming experience. We’re especially pleased that you’ve found value in our quick and efficient transaction processing — we understand how important speed and reliability are, particularly within the crypto gaming community.

We also appreciate your recognition of our user-friendly platform design. Our goal has always been to create a space that is easy to navigate for both newcomers and experienced players alike, ensuring that everyone can enjoy their time at Lucky Block without unnecessary complications.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

While the games are fun

While the games are fun, the platform could use some work in terms of navigation. I had trouble finding the promotions page. However, once I got started, the games were enjoyable, and the withdrawals were fairly quick.

26 December 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 2 out of 5 stars

No safer gambling tools at all

Been with LB from the very start, as gambling sites go it could be great, but for those millions with a problem addiction its life destroying as there are literally no safer gambling tools available, no time outs or delays or caps, you have to ring up and as they all know most people won't do that. Also not good they broke their promises on nft holders and the only small benefits are made if you manage to set up the telegram nft bot version, wheres all the original promises, car prizes etc.. could be a great site if it had nft benefits and gambling controls. The latter tbh should be law now for the amount of lives it ruins.

Update to below response ;

The only tools that work for someone with a gambling problem is being able to block themselves for a period from an app or website themselves. This has been proven on countless studies.
Advising sites to go for help and phone numbers, or even chat methods I'm afraid do not work effectively.

The nft chance to win is open to all, no longer just as incentive to nft , you literally only get 10 points extra for having one.

I do like luckyblock just saying it would benefit those with a problem to have proper app controlled tools they can use.
I do understand this should be mandatory by controlling bodies though and that's were the problem lies, gambling sites understandingly aren't going to help people to stop gambling without laws in place, after all it's the addicts that are most of the income.

16 January 2025
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your feedback — especially as a long-standing member of the Lucky Block community. We truly value the insights of our early supporters and deeply regret that certain aspects of your experience have not met expectations.

We understand the frustrations that can come with gambling, and we want to emphasize that Lucky Block is committed to promoting responsible gaming at all times. Our platform is designed for entertainment, and we strongly encourage all players to set personal limits and play responsibly.

To support this, we provide a variety of tools and resources to help manage gameplay. If you find that gambling is no longer enjoyable or if you're concerned about your spending, we encourage you to utilize these tools or reach out to our support team for assistance in setting them up. Additionally, players can request a break from the platform at any time.

Regarding NFT benefits and the original commitments to NFT holders — these are outlined in our white paper. We also want to highlight that NFT holders now stand a chance to win exciting prizes such as a Lamborghini and Rolex watches through the Lucky Block jackpot. That said, we understand there are still expectations to be met, and we are actively revisiting how we communicate and deliver value to NFT holders going forward.

We encourage you to contact our dedicated team at complaints@luckyblock.com, so we can better understand the exact issues you’ve experienced and work toward a clear resolution.

We look forward to hearing from you.

Best regards,
LuckyBlock Complaints Team

Rated 1 out of 5 stars

Incompetent casino

For 10 days I can not confirm my address to withdraw money. Every time they ask for a new document, all this has lasted for 10 days and it is not clear how long it will continue. The support staff is absolutely incompetent and will not be able to help you. All they do is give general answers and sometimes even lie or do not know the rules.

8 January 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for sharing your experience — we sincerely regret the inconvenience and frustration caused by the prolonged address verification process.

At Lucky Block, we take regulatory compliance seriously, particularly when it comes to identity and address verification for withdrawals. However, we fully understand that waiting over 10 days without clear resolution is unacceptable and can be extremely frustrating.

We also regret to hear that your experience with our support team has not met expectations. While our agents strive to assist as efficiently as possible, your feedback suggests that further internal review and communication improvements are needed — and we take that seriously.

We would like to look into your case directly and escalate it for urgent resolution. Please contact us at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Lucky Block Complaints


Rated 3 out of 5 stars

The games on the platform are…

The games on the platform are undeniably fun and engaging, offering a great source of entertainment. However, I encountered some difficulties with the withdrawal process, which I found to be a bit confusing. While the customer service team in Norway was ultimately helpful in resolving the issue, the response time was longer than I had anticipated. I hope they streamline the process moving forward to ensure faster and more user-friendly transactions for Norwegian players

30 October 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your feedback — we truly appreciate your insights.

We’re delighted to hear that you enjoy the variety and entertainment that our games provide. At Lucky Block, we are committed to offering a rewarding and seamless gaming experience for all our players.

We also acknowledge your concerns regarding the withdrawal process and the response times you experienced. We sincerely apologize for any confusion and delays you encountered. Our goal is always to provide clear, efficient, and timely support, and we appreciate you highlighting this area for improvement. Your feedback will be shared with our team to help streamline the process, particularly for our valued players in Norway.

Thank you again for bringing this to our attention — we remain committed to improving and ensuring a positive experience for all our users.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Disrespectful and disgusting.

Support doesn't do anything, they cannot help you with anything and they don't care. They just want you to close the chat already and shut up. I wasted my last money chasing stupid mission then i finally got Mission complete and when I went in my bonuses it was empty. I have screenshots and everything but apparently the "support" is not able/allowed to help you in any way. I don't have time to explan all my problems with this casino + 0 bonuses you will NEVER ever see any bonus from this casino. Just move one and don't even try it.

9 January 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your experience. We're truly sorry to hear that you’ve had such a disappointing interaction with our support team and our platform overall.

At Lucky Block, we aim to deliver not only a fair and enjoyable gaming experience, but also responsive and helpful customer support. We regret that your concerns regarding the mission rewards and missing bonuses were not resolved as expected.

We understand how frustrating it is to feel ignored, especially after putting time and money into completing in-game missions. Please know that we take reports like this seriously, and we would like to investigate the matter further to better understand what went wrong and how we can resolve it.

To proceed, we kindly ask that you send your account details to our dedicated complaints team at complaints@luckyblock.com. This will allow us to review your case thoroughly and provide a proper resolution.

Thank you again for your feedback — we hope to regain your trust.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

They still my founds

They still my founds ! It's a terrible feeling to experience this here, I think I won't play here anymore.

7 January 2025
Unprompted review
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Reply from Lucky Block Casino

Hello there,

We’re sorry to hear that you feel this way. Please be assured that Lucky Block is fully committed to fair play, transparency, and compliance with all applicable regulations.

If you have specific concerns related to your account, withdrawals, or overall experience on our platform, we kindly invite you to contact our complaints team directly at complaints@luckyblock.com. We review every case individually and are committed to providing a clear and fair resolution.
Thank you for giving us the opportunity to address the matter.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

Not the best, but not bad either

Played a few rounds of Plinko, but I didn't win much. The platform is fine, but it's not as exciting as other crypto casinos I've used. I'll keep playing and see if it grows on me.

1 January 2024
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

Solid platform, but some bugs

Played Starburst and Book of Oz, both were fun. However, I ran into a few bugs while trying to access certain games. The customer support was quick to help, though.

6 February 2024
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 4 out of 5 stars

good site

Very good site the live casino but the slots i havent won big any time only small ones

29 December 2024
Unprompted review
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Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

The games are decent

The games are decent, but I haven't had much luck here. Played Dead or Alive and didn't win anything big. Still, the site is nice enough that I'll probably give it an another go.

29 January 2024
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

I've had some fun with Plinko but…

I've had some fun with Plinko but haven't seen any big payouts. The site seems fine, but it could use a few more promotions to keep things interesting.

25 December 2024
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Reply from Lucky Block Casino

Hello there,

We are grateful that you took the time to leave us a review. Your feedback is very encouraging as we strive to provide the best service for our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

The site is okay

The site is okay, but I didn't win much during my first few sessions. I tried Sweet Bonanza, and it was fun, but no big hits yet.

1 December 2024
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Reply from Lucky Block Casino

Hello there,

We are grateful that you took the time to leave us a review. Your feedback is very encouraging as we strive to provide the best service for our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

Rated 3 out of 5 stars

I really enjoy playing here

I really enjoy playing here, especially Sic Bo, but the mobile app has some bugs that prevent me from enjoying fully. I hope they fix it soon

18 January 2024
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Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best Regards,
Lucky Block Complaints

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