Great customer service
Ordered some shorts previously great fit. Super comfortable.
So I was ready to expand my collection.
I placed quite the large order. 10 pieces or so.
Usually went for three VIVID but this time did a few LUCKY models as well.
When the order arrived one of the models were incorrect and one of the boxer shorts were missing.
I contacted customer support. They responded pretty quickly and they send me the missing items straight away and allowed me to keep the one that was incorrect. The missing items arrived next day.
Not everything can be perfect, mistakes can happen. I was extremely happy with how they resolved it 💜








