Lucki Casino Reviews 43

DO NOT USE THIS CASINO - They are illegally accepting UK players, they take your money, do not pay out, then cut you off from live chat and ignore emails. STAY AWAY, DO NOT GIVE THEM YOUR MONEY!!!

They stole my money. I promise you, NEVER use this casino!

Scam Casino
I deposited €100 via Visa and later won while playing at this casino.
When I requested a withdrawal, the process was delayed by repeated and changing verification requirements. After my account was finally verified, my winnings were confiscated based on bonus rules.

The bonus terms are extremely unreasonable and misleading. Critical restrictions are buried in long, complex terms and conditions, making it practically impossible for players to understand what is actually allowed. Unlike reputable casinos, there were no clear warnings in the games themselves.

After my account was blocked, the casino initially refused to return my original deposit. I repeatedly asked for clarification and specifically requested information about which gambling license or regulatory authority the casino operates under — this was never answered.

Only after I raised the possibility of a chargeback did the casino agree in writing to refund my €100 deposit, while permanently closing my account.

Overall, I strongly question this casino’s transparency, especially regarding licensing, bonus rules, and fair treatment of players.

Despite the bad reviews, my experience has been positive. I mainly play slots and everything has worked smoothly. Verification was quick. I made a withdrawal request and it was paid into my account within a couple off days. Customer support has been fast and friendly.

My earnings were 3000£, they refused to payout and they closed my account without any explanation. Please avoid!!!!!

AVOID AT ALl COST
They make it impossible to withdraw more than happy to take you’re money than ask for id then refuse the id because corners are missing even though the same picture is accepted elsewhere then ask for pictures of Visa yeah right no one would send that
They make it impossible to withdraw this site is a scam I am reporting to fair gaming please avoid

WARNING

Wery bad experienc.
Suport is teribl.
Money withdraw days weeks.
Alweys excuses.
Gays bee carefuul where you put your money.
They do ewerything to dont let take your money.
Pay money in no problem .
Pay out problems.

And rulete.

Put trhee times on black loose money gone.
Then put 400 on red.
Win
Jump out text.
You need write customer suport.

And ofcourse i didnt grt the money what i win..
Looks like big cheathing iswell.

Its worst experience of alk casinos.

And ofcourse im out from there.

DO NOT USE THIS SITE
Won £650 on a football bet and constantly fobbed off!!!

Please avoid this casino at any cost. I've deposit 20€ and won 300€. I've tried to withdraw them and wait 5 days. Every time when tried to contact them all they said is "Your withdrawal request is currently under review by our payments team.

Once it is approved, it will automatically be forwarded to the payment provider, who will then process the transaction and credit the requested amount to your account.

We will notify you as soon as the review is complete." And I'm still waiting.... please avoid this casino

Avoid at all costs, win money and wagered what was required then turn round and say that rules were broken. Biggest load of bull ever, past all security but wouldn’t pay out. Bunch of scammers and rubbish site

If I could give them 0 starts I would. Shocking company shocking support. I’ve been waiting over 10 days for my withdrawal and still nothing. Same excuse every time “we are experiencing delays” and tell you it will be soon. Don’t use at all. Will take money from you like no tomorrow but when it comes to paying it out they will do everything to try make u cancel your withdrawal and lose the money. DONT USE

I wouldn’t even give them a star
⭐ Awful Website – Complete Scam

Avoid this casino completely. I deposited £25 and received a £50 bonus, but I only played with my own money. I quickly won around £300 without even touching the bonus balance, and over time built my balance up to about £3,400.

When I tried to withdraw, I was told I could only take out €1,000 at a time and €2,000 per week. The verification process was a nightmare — it took over a week, with replies coming only every 48 hours. I did make a small mistake by sending the wrong ID photo, but even after correcting it, they refused to pay my winnings.

Their excuse was that I had supposedly broken a rule by betting over £2 per spin with an active bonus — but I never used the bonus, and I had already met the £1,800 wagering requirement, meaning the bonus should have been cleared.

In the end, they only refunded my £25 deposit and kept the rest of my winnings. It feels completely fraudulent. I’ll be sharing this experience across social media and review sites to warn others. This site is a scam and should be avoided at all costs.

They delayed my withdrawal on purpose. Trying to make me lose my money won't over 20 grand . They purposely delayed withrawl so I would lose my money. Unprofessional greedy dogs.

SCAM, they won't send you the money you've won. Don't deposit anything, you'll waste your time and money.

Don't ever deposit Big fake website

Played the free spins won £200 on the slots after putting £51.00 in to open an account sent Id now not paying out

Signed up and received bonus. Had some great wins. Requested my first withdrawal but was told I had broken bonus rules. OK, maybe I didn't read the r&r properly. Carried on and again had some lovely wins without using bonuses. Requested a withdrawal and waited. And waited and waited. Contacted through live chat where they said its processing. 5 days later my account is closed and my money all gone. Do not use then, they have no intention of paying anyone. They are a SCAM!!!

Thought I would post another review even though I don't use this SCAM site any longer.
I won, my account was closed, and I only was refunded my £20 deposit.
All the 5 star reviews are FAKE.

I am disgusted. Lucki Casino stole £2,600 from my account — and it’s clear I’ve been dealing with a criminal organization hiding behind fake licenses, fake addresses, and fake customer service.
Here’s exactly what happened:
I deposited and won. My account balance reached £2,600. The moment I tried to withdraw, they demanded verification documents which I sent.Then they went silent.They delayed, stalled, and finally restricted my account completely, locking me out with no explanation and no refund.
Support stopped replying. Live chat became useless and just said “email support,” which NEVER responds
This is theft, plain and simple.
And here's the real kicker:
🔴 They are NOT licensed. They claim to operate under Curaçao license #365/JAZ, which was officially revoked in 2024. That license is DEAD. Anyone still displaying it is running illegally.
🔴 The company behind this scam is Non Videri B.V., based in Curaçao — a known front for shady online gambling networks operating multiple scam casinos.
🔴 They have multiple fake profiles right here on Trustpilot to bury real reviews. This is a known tactic by fraudulent companies to manipulate ratings and deceive new victims.
🚨 A Message to Trustpilot:
Why are you allowing the same casino to operate under multiple review profiles? This site is clearly operating under a fake license and has multiple review pages — that’s a basic violation of platform integrity. Your lack of verification helps scams like this thrive. This is a huge disappointment and makes this platform part of the problem.
📣 Final Warning:
Do not deposit a penny. You will NOT get your money back. This is not just “bad service” this is a coordinated scam. I’ve already launched a chargeback with my bank and filed a formal complaint with the Curaçao Gaming Control Board.
This casino needs to be shut down.

Avoid!!!!! They are scammers, you won't be able to draw your money back