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Lucid Trading Reviews 3,772

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,530 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their payout process, which many describe as instant. The user experience is frequently lauded for its ease of use and straightforward rules, making the platform accessible and enjoyable. Many people also appreciate the quality of the product and the exceptional customer service provided. However, some customers experienced issues with their accounts being locked or liquidated, particularly when approaching payouts. A few other people also felt that the customer support was unhelpful or unresponsive, and some reported problems with platform functionality, such as unit selection changing randomly.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the impressively fast and... See more

Service

Clients share positive opinions on service, highlighting competitive pricing, excellent support, and fast... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the support team as great, fast,... See more

User experience

People report positive experiences with user experience. Many customers praise the intuitive platform, fast... See more

Product

Consumers find the product to be highly positive, with many reviewers calling it the "best prop firm ever."... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressive, I’ve had 3 payouts now and all been instant no issue. I like that the portal updates instantly during the trading day. The only thing I didn’t like was using the adp workmarket system... See more

Rated 1 out of 5 stars

Beware your total profit will be removed going from funded to live with balance of $0 to begin trading live. Not worth it

Rated 5 out of 5 stars

I had my doubts but i took the leap and tried it since it was very appealing conditions i bought the lucid flex 25k account and managed to pass the evaluation within 5 days i was very thrilled w... See more

Rated 5 out of 5 stars

I want to share my highly positive experience with Lucid. After passing the evaluation and hitting my targets, I requested a payout in cryptocurrency. To my surprise, the financial team approve... See more


Company details

  1. Alternative Financial Service
  2. Software Company

Written by the company

Lucid Trading is a funded firm that helps futures traders practice their strategies, improve risk management, and build capital as they prepare to trade in live markets. The team at Lucid Trading feels that there is an opportunity to merge elements from the new funded firms and old-school proprietary trading desks. Funded firms are an excellent starting point for aspiring traders. However, once they have proven they are ready for live markets, they need to be supported more in the way a traditional prop desk. Lucid Trading’s goal is to provide a clear path forward through all these phases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best Propfirm out there

Best Propfirm out there. The challenges are cheaper than the same on other prop firms. The payout process is incredibly fast, they payout in less than 10 minutes on average. I ve never had a problem with any of my accounts or with payouts. Great support team as well

6 May 2026
Rated 5 out of 5 stars

This firm deserves an absolute…

This firm deserves an absolute five-star rating. They offer excellent support and have no issues with their services. They are definitely growing and are considered one of the top firms in the industry.

6 May 2026
Rated 1 out of 5 stars

WARNING to all tServer OCO Failure confirmed by Audit Logs, but Lucid refuses to take responsibilityraders

WARNING to all traders: Critical platform execution failure.
I am writing this review to warn the community about a major technical issue I experienced with Lucid/Tradovate and their unacceptable "support" policy.
On May 8th, at 13:53:23, I was trading MNQ. I had an entry with an automated ATM strategy (OCO - Order Cancels Other). The price reached my Profit Target, but the system FAILED to cancel the Stop Loss. Both orders were filled in the EXACT same second.
The Evidence:
I have the official NinjaTrader Audit Log (CSV) which shows:
Entry filled at 13:53:23.
Target filled at 13:53:23.
Stop Loss filled at 13:53:23 (instead of being cancelled).
This technical error left me with an unintended short position of -13 contracts, which led to an "AutoLiq" and significant losses.
The Response from Lucid:
Support staff admitted they see the execution logs and understand the OCO logic failure. However, they refuse to adjust the account or reset it for free because:
The failure was not "widespread" (it only happened to me, so they don't care).
I don't have a "real-time video recording" of the incident.
As a professional trader, I rely on Audit Logs, which are the legal source of truth in financial markets. Requiring a video to prove what their own server logs already confirm is a dishonest tactic to avoid accountability for their provider's (Tradovate) server malfunctions.
If you value your capital and expect a platform where OCO orders actually work, be very careful. Lucid does not stand behind the technical integrity of their execution.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I don't recommend them

I don't recommend them. They don't pay out money despite meeting all the conditions. Moreover, they haven't responded to my messages for weeks asking what's going on and why I'm not receiving my payment. Scammers! Beware of them. You'll waste a lot of time and be left with nothing.

13 April 2026
Unprompted review

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