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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law Firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy sign up online

Easy sign up with quick search to find my car loans. Rated company gives peace of mind

30 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Alan,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

It was fast and concise

It was fast and concise

30 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 3 out of 5 stars

It shows your doing what you say you…

It shows your doing what you say you will by checking out all my finance charges

29 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Kevin,

Thank you for taking the time to leave a review.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Kept me informed at every stage

Kept me informed at every stage
Highly Recommended

27 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very quick and helpful

Very quick and helpful

27 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Helen,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Excellent service so far

24 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Excellent Service they are on the case…

Excellent Service they are on the case very quickly and being a Firm of Legal Solicitors they have the credentials to delve deeper into getting the information from the Car Finance Brokers.

I would highly recommend using LST Solicitors what have you got to lose or the Win is for both of us so worth a try.

22 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Denis,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

Misrepresentation

Misrepresentation
I thought it was just a daft check I’m autistic so didn’t fully understand it and it wasn’t made clear I’ve emailed for them to cancel this

20 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Amy,

Thank you for taking the time to leave a review, and we're really sorry to hear that the sign up process felt unclear.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

The final step of our online form — where your electronic signature is provided — explains that your authorisation will be applied to the agreement documents and emailed to you.

At the moment, we’re unable to locate your details through Trustpilot, which means we can't confirm whether a complaint has been submitted in your name. We’ve submitted a request via Trustpilot to help identify your case, or alternatively, you’re welcome to contact us directly at info@lstsolicitors.co.uk and we’ll ensure this is looked into as a priority.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

My car Hyandai

Very Quick and helpful

20 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Angela,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very easy to apply

19 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Dean,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Great experience

Great experience, very professional

19 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lewis,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

Extremely misleading!!!

Like many others, I went through an online ‘eligibility checker’ that I received via email to check for any potential claims with car finance agreements I have had.

I assumed the signature process was the permission for you to search my credit file to find any agreements - I did not consent to my signature being used to sign into an actual agreement for you to act on my behalf.

Please cancel and remove all of my details and just to be clear…I DO NOT want you to pursue any claims on my behalf.

I am literally posting this review 15 minutes or so after filling in your misleading form - I have sent this in an email also, as proof I have requested to cancel within the ‘14 day cooling off period’. VERY unprofessional.

19 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sarah,

Thank you for taking the time to leave a review, and we're really sorry to hear that the sign up process felt misleading.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

The final step of our online form — where your electronic signature is provided — explains that your authorisation will be applied to the agreement documents and emailed to you.

We completely respect your decision to cancel your claim, and can confirm that your claim has already been cancelled by our team. No further action will be taken.

If you require any further clarification on this matter, please don't hesitate to get in touch with us at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Quick and so easy

Quick and so easy

18 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Joe,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy

Easy to use and hassle free

17 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Trudy,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very simple to do and it inspires…

Very simple to do and it inspires confidence.

17 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Ian,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very efficient

Very efficient

16 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Katie,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy to fill up

Easy to fill up

15 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Arnel,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Great service and straight to the point

Great service and straight to the point

15 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Quick and easy

15 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Jamie,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very easy to apply and hopefully you’ll…

Very easy to apply and hopefully you’ll get me a good result

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Craig,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

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