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Rated 5 out of 5 stars

The level of customer service at LS Engineers is extremely high to say the least.Having recently purchased some kit , Sara Sales team supervisor contacted us the same day to verify that the parts we h... See more

Rated 5 out of 5 stars

There are not many companies like L&A Engineers left. Easy to contact. Knowledgeable and genuinely helpful staff. Massive inventory. Correct item every time. Reasonably priced delivery, same day desp... See more

Rated 5 out of 5 stars

I contacted L&S about 2 minutes before they closed on a Friday afternoon. The lady I spoke to couldn’t have been more helpful or patient despite it being her going home time. She clearly explained all... See more

Rated 5 out of 5 stars

Ordered a Honda mower clutch cable on Monday and received it Tuesday morning. Incredibly well packed with a Bubble protected Jiffy envelope, Brown cardboard envelope inside with the cable in a plasti... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We stock spare parts for top brands and popular products in the construction and garden machinery industry, including Stihl, Honda, Belle, Husqvarna & Wacker


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

I ordered a tiny part for chainsaw. Arrived very next day even though no special service selected. Processed with all the paperwork and professionalism I might have expected with a large order. Great service - thank you!

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful service.

Dreadful service.
They sent me the wrong item. I had to pay the return delivery and I had to pay for the new delivery for the cracked item. Resulting in them refunding me for the wrong item only..

Be warned, never again!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant 1st class service.

Huge selection of the essential parts needed when tools pack up....inevitably in the middle of a job !!
Excellent service - ordered Monday afternoon - delivered via Tracked Royal Mail Tuesday morning.
Thank you

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Just great service

Ordered a Honda mower clutch cable on Monday and received it Tuesday morning. Incredibly well packed with a Bubble protected Jiffy envelope, Brown cardboard envelope inside with the cable in a plastic bag inside that. Reasonable price for the correct part and the carriage cost were OK too. Communication was awesome as well including tracking of the package too.
I thoroughly recommend L&S Engineers for all your small motor needs. You will pleased you went to them.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Customer support is superb. Parts are reasonably priced and generally in stock unlike local dealers. Goods are rapidly dispatched.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Service after GPO misdelivered my parcel

I ordered some parts for a Strummer and they were quickly dispatched via the GPO. They never arrived but I got a message from the GPO that they had been delivered. I found it impossible to contact the GPO and all it said on their tracking site that it had been delivered bu a photograph was not available. I rang L&S Enineering and they answered on the first ring which is worth 5 stars on its own. I told them what had happened and they checked with the GPO and then told me that a photo had been taken of my front door with its gold coloured letterbox. My door is green with a brushed steel letterbox. I told them that and expected a bit of resistance but there was none. I was just told that they would despatch the same order again and if the other one turns up to let them know. That was first class service and I would certainly recommend this company to anyone. 5 star service.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a small part for a Makita…

I ordered a small part for a Makita chainsaw late morning, it arrived next day. Fantastic service and postage was reasonable, unlike some companies that have a std high postage charge even for small items. Nice to deal with a company that prides itself on service and value

25 March 2024
Unprompted review
Rated 5 out of 5 stars

1st class service every time

1st class service every time, I use the parts diagram to select the parts and when I order I receive several emails to confirm my order including a VAT invoice then the parts arrive within a few days packaged really well. Thanks for everything its really is great being able to get parts so easily and promptly

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Just picked up two filters after a…

Just picked up two filters after a telephone order. Very pleasant young lady on the phone followed by one of the most polite gentleman I’ve encounter in a long time at the counter. What an unexpected surprise. Yes I would highly recommend this company. Ticks all the boxes.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

First class service

I've used this company four or five times for makita parts and I've always been kept fully informed of the progress of the orders, had one small problem with my last order but it was rectified straight away by Debbie so I would highly recommend this company

17 November 2023
Unprompted review

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