Ordered an item from here 2984842 waited in and wasted whole day delivery driver never even approached the door I have cameras and that’s definitely how I know , no apology nothing what a shambles !... See more
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Really happy with this garden set, quality is excellent and lovely thick comfy curtains looks so much better than expected, really good value for money. Took a few hours to put everything together but... See more
Company replied
I wanted 2 Charlotte bedroom chairs which are sold by lots of online retailers.Leader Furniture were the cheapest, and they delivered to Scotland so I took the plunge and ordered last Wed. They were d... See more
Company replied
Really great service, delivered quickly, kept up to date with delivery at every stage. Only just arrived so not yet unpacked, but excellent service so far, am sure it will all be perfect when unboxed... See more
Company replied
Company details
Written by the company
LPD Home is a UK-based importer and distributor of stylish, trend-led furniture. From statement pieces to everyday essentials, we supply quality designs to retailers, project developers, and interior professionals. Trusted for our reliable service, forward-thinking collections, and commitment to great value, we help bring homes to life — beautifully and effortlessly.
Contact info
Midland Road, LS10 2RJ, Leeds, United Kingdom
- 0113 271 5151
- sales@lpdhome.co.uk
- lpdfurniture.co.uk
4.1
Great
234 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Do not use this company!!!
Absolutely appalling company. We bought through a retailer that uses LPD as a supplier. The support bar of the £600 bed broke within a MONTH and LPD are flat out refusing to resolve it.
We initially asked for a replacement part so we could fix it, which is more than reasonable - considering the bar that bent was clearly not right for the bed in the first place (the "supporting" legs didn't even touch the floor). But they have tried to say it's our fault that the bed broke as we should have used non-slip pads (assuming the bed were placed directly on the laminate - but it was on top of a rug) plus, if the non slip pads are so integral to the structure of the bed, why are they not supplied?
After they refused to send the part, we asked for a replacement bed, absolutely no way. Then we asked for a refund for the item that is not fit for purpose... they might as well have called us to laugh at us.
By the looks of other reviews we're not the only ones stuck with shoddy furniture from a company that can't take responsibility for their awful products. If I had known who the "trusted supplier" was before I ordered from the retailer, I would absolutely have steered clear and I urge anyone else to do the same
19 May 2023
Unprompted review
Reply from LPD Home
Hello Lauren,
Thank you for taking the time to leave your review and comments, I am sorry your experience was not as we would have intended.
I'd like to get a little more information to be able to address your feedback. You will note that I have requested a little more information to be able to do this through Trust pilot.
Thank you again.
Update: 25/05/23: Thank you for your update Lauren, this has been added to the case file and I will look into this further for you.
Excellent experience,highly recommend
I wanted 2 Charlotte bedroom chairs which are sold by lots of online retailers.Leader Furniture were the cheapest, and they delivered to Scotland so I took the plunge and ordered last Wed. They were delivered today (the following Tue) and I was kept fully informed of the delivery progress throughout. Chairs are perfect, exactly as described on the website! Good job Leader Furniture, I am a very happy customer!
16 May 2023
Unprompted review
Reply from LPD Home
Hello Jennifer,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Refused to deliver to my front door had…
Refused to deliver to my front door had to put my baby in buggy take him in lift with me to go collect the beds because the man refused! Not happy he said if I don’t go and collect them then he leaving them on ground floor! What service is this I really ain’t happy at all
12 May 2023
Unprompted review
Reply from LPD Home
Good morning Rebecca,
Thank you for taking the time to leave your review and comments.
I'd like to pass on your comments to the transport team and you will note I have requested some additional information to be able to do this.
I would highlight that we do not advertise a door to door service and my apologies if your chosen supplier has not passed this information over to you, however we do try to assist where possible although this is at the drivers discretion.
Hopefully speak soon and we can review delivery with the driver on the day.
The delivery driver went above and…
The delivery driver went above and beyond, friendly and approachable
6 May 2023
Unprompted review
Reply from LPD Home
Good morning Sarah Jane
Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care
Great service Thank you for delivering on time and…
Thank you for delivering on time and putting the heavy parcel inside for my elderly Dad very much appreciated 😊
30 April 2023
Unprompted review
Reply from LPD Home
Good morning Caren,
Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care.
The parcel arrived in good condition
The parcel arrived in good condition, at the time specified.
The driver was very pleasant.
25 April 2023
Unprompted review
Reply from LPD Home
Good morning Diane,
Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care.
17/05/23 - thank you for your reply Diane, very much appreciated.
Ordered LPD naples dining room chairs…
Ordered LPD naples dining room chairs from bedkingdom . One chair was unable to be assembled as they hadn't fitted threaded inserts into the frame. Tried sending mails bedkingdom and phoning but no response. Tried to find flair furniture as it says on invoice but thry cant he found. Best avoided
17 April 2023
Unprompted review
Reply from LPD Home
Good Morning Gus,
I'm sorry to hear about the issues that you have experienced with your order.
I understand from speaking to my colleagues in the furniture team that you have now spoken to them and the correct part has been sent out to resolve this problem.
I apologise for the inconvenience caused.
Take care
Delivery was 2hrs later than expected…
Delivery was 2hrs later than expected however product looks good now it has arrived
17 April 2023
Unprompted review
Reply from LPD Home
Good Morning,
Thank you for your 4* review and we are glad to hear that you are happy with your purchase.
I'm sorry to hear that your delivery arrived late. We do always try stick to the allocated timeslots however sometimes due to unforeseen circumstances this isn't always possible.
Have a lovely day 😊
Great service
Great support with bringing the package up the stairs. Super friendly service too!
30 March 2023
Unprompted review
Reply from LPD Home
Good morning Dean
Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care.
On time polite driver,pleased with chair
23 March 2023
Unprompted review
Reply from LPD Home
Good morning Veronica,
Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care.
Ordered a large armchair through Robert…
Ordered a large armchair through Robert Dyas supplied by LPD. Got a text on Monday to say the armchair would be delivered between 8am and 5pm on the following day (Tuesday). Took a day off work as it is a large item. Tuesday arrived and it got to 5.10pm and nothing arrived so I called LPD and a member of their team said they would look into it and come back to me. They didn't. The next day Wednesday (Today) I receive a new order confirmation with a different reference number. I called to find out what was happening. No record of the call the previous evening. Got told that the item was damaged in transit, didn't know when. If they knew this why didn't they contact me. Then basically asked me to take another day off work to accept delivery. I asked for some form of compensation for taking a day off and for me chasing them up. Wouldn't offer even 1p. Disgraceful behaviour LPD. You need to rename your customer service team. Non customer service team
22 March 2023
Unprompted review
Reply from LPD Home
Good morning Chantelle,
Thank you for your lovely comments and the full five stars.
You will note I have requested a little more details to be able to track your order and feedback your comments to the driver.
Speak soon, have a great day.
Excellent Service
Courier was very friendly and helpful and delivery was received well within the timeframe given.
Excellent service!
6 March 2023
Unprompted review
Reply from LPD Home
Hello Elizabeth,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
The delivery driver was lovely and very…
The delivery driver was lovely and very helpful
6 March 2023
Unprompted review
Reply from LPD Home
Morning Ella,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Good communication by the driver and…
Good communication by the driver and pleasant too.
6 March 2023
Unprompted review
Reply from LPD Home
Hello Gary
What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Excellent value and service!
Ordered a Scandinavian style wardrobe, it came flat packed and I really enjoyed putting it together, excellent instructions and fantastic quality for the price. Just brilliant, can't thank you enough!
14 February 2023
Unprompted review
Reply from LPD Home
Hello
What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Really great service
Really great service, delivered quickly, kept up to date with delivery at every stage. Only just arrived so not yet unpacked, but excellent service so far, am sure it will all be perfect when unboxed, but confident if any problems they will be resolved.
10 February 2023
Unprompted review
Reply from LPD Home
Hello Lisa
What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Great delivery
Great delivery. Smart, professional and well within timeframes
9 February 2023
Unprompted review
Reply from LPD Home
Morning Michael,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Wonderful & courteous driver
Wonderful & courteous driver, 5 stars ⭐️⭐️⭐️⭐️⭐️
9 February 2023
Unprompted review
Reply from LPD Home
Hello Celine
What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
had a lovely delivery driver today
had a lovely delivery driver today , bringing my very well packaged 5 drawer dressing table , he was so helpful and friendly , he even brought my furniture into my bedroom , highly rate and will use such a good company again for sure
3 February 2023
Unprompted review
Reply from LPD Home
Hello Julie
What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
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