LPA Now Reviews 540

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting the detailed explanations, patience, and the smooth, trouble-free user experience, often facilitated by convenient home visits. A few other people also felt that the initial visit from an agent had some errors, but these issues were promptly rectified with a second visit, ensuring everything was completed correctly.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and professionalism of communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail... See more

Company replied

Rated 5 out of 5 stars

I required two types of forms for lasting power of Attorney -Finance & Property and Health & Welfare, and contacted LPA Now. The Person that I spoke to went into great detail to explain what was requ... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went withou... See more

Company replied

Rated 5 out of 5 stars

It was incredibly simple and easy to do. Michelle was so patient and helpful, and didn't try to sell us anything extra.She just went through the form slowly so that we understood where we all had t... See more

Company replied


Company details

  1. Paralegal Services Provider

Written by the company

LPA Now can help with the completion of your Lasting Power of Attorney paperwork. We are able to visit you at home anywhere in England and Wales, or complete your documents on the phone if you prefer. We provide a complete service from initial enquiry through to registration of your documents with the Office of the Public Guardian. We are proud to provide our clients with a sensitive service at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The company was very easy to deal with

The company was very easy to deal with. Paperwork was delivered to me in 2 days and made easy for me to understand.

9 May 2024
LPA Now logo

Reply from LPA Now

Thank you for your review! We're glad to hear you found our process easy and efficient. It's great to know the paperwork was clear and promptly delivered.

Rated 5 out of 5 stars

Lpa first experience

The person was easy to talk to, and very helpful in explaining how the process worked.

25 April 2024
LPA Now logo

Reply from LPA Now

Thank you for your kind words. We're delighted to hear that you found our team helpful and easy to talk to.

Rated 5 out of 5 stars

Everything made easy

Excellent communication including talking me through the process.

23 April 2024
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Reply from LPA Now

Thank you for your kind words and great review! We're delighted to have made your experience seamless and stress-free.

Rated 5 out of 5 stars

Easy

Everything was done for me, no messing around and made it really easy for the application to go through.

24 April 2024
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Reply from LPA Now

We're thrilled to have made the application process easy for you! Thank you for choosing us and sharing your positive experience.

Rated 5 out of 5 stars

Great service all paperwork done very…

Great service all paperwork done very helpful on the phone and the visit to help with the paperwork by a gentleman with his identity badge and someone of my own family present now waiting for the LPA to return

8 April 2024
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Reply from LPA Now

Thank you for your kind words! We're thrilled to hear that our team provided great service and made the paperwork process smooth for you. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Impressive response times

I was very impressed with the helpfulness of the people at LPA. I spoke to Jo and the next day my forms arrived
Thank you for your help

24 April 2024
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Reply from LPA Now

Thank you for sharing your experience! We're delighted to hear that Jo and our team were able to assist you promptly.

Rated 5 out of 5 stars

Excellent service.

As a family we had a very good experience with LPA Now. First phone call to give details was very straight forward. Followed by another call from them to arrange a home visit with my dad at his care home to complete the paper work.. Every step of the process was explained and the whole experience was very relaxed. Would definitely recommend to family and friends.

24 April 2024
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Reply from LPA Now

Thank you for your kind words! We're thrilled to hear about your positive experience with LPA Now. We strive to make the process as smooth and stress-free as possible for our clients. We appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

Friendly, professional staff and excellent service.

23 April 2024
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Reply from LPA Now

We're thrilled to hear that you had an excellent experience with us! Providing friendly and professional service is what we're all about. Thanks for taking the time to leave your positive feedback on Trustpilot. We truly appreciate it!

Rated 5 out of 5 stars

We were recommended to you by a friend

We were recommended to you by a friend, the service was quick & professional. I have been led to believe this was a time consuming exercise but your service made it simple.

18 April 2024
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Reply from LPA Now

We're glad you had a smooth experience with us! Thanks for choosing our service and for sharing your positive feedback on Trustpilot. We really appreciate it!

Rated 5 out of 5 stars

Job well done

From start to finish I was given all the relevant information needed.
The home visit to my sister was invaluable as she has mobility problems.
I have been kept in the loop throughout.

22 April 2024
LPA Now logo

Reply from LPA Now

Thank you for your kind words. We're delighted to hear that our service met your expectations and that we could assist your sister effectively. Your satisfaction is our priority, and we appreciate your feedback!

Rated 5 out of 5 stars

Highly recommended

Explained everything clearly so I could understand the process, answered all my questions, and very pleasent to talk to.

15 April 2024
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Reply from LPA Now

Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and our team pleasant to work with.

Rated 5 out of 5 stars

Very professional

Very professional, helpful, informative with good customer service.
Would highly recommend.

8 April 2024
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Reply from LPA Now

Thank you for your kind words! We're thrilled to hear about your positive experience with us.

Rated 5 out of 5 stars

At first I wasn’t sure if I could trust…

At first I wasn’t sure if I could trust LPA now! So I phoned Them three times and talked with them and asked questions… They convinced me through their professional, and friendly way of explaining things to me. It was amazing how they managed a quick appointment for us and made everything easy!! A big Thank you from us🙏. I definitely recommend them.

10 April 2024
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Reply from LPA Now

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with us. Our team strives to provide professional and friendly service, and we're delighted that we could make the process easy for you.

Rated 4 out of 5 stars

Useful

Helpful and friendly

5 April 2024
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Reply from LPA Now

Thank you for your kind words! We're glad to hear that our service was helpful and friendly.

Rated 5 out of 5 stars

Excellent service from start to finish…

The whole process from start to finish was very proffessional, caring and easy.
I would highly reccomend this company

4 April 2024
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Reply from LPA Now

Thank you for your glowing review! We're thrilled to hear that you found our service professional, caring, and easy. Your recommendation means a lot to us.

Rated 5 out of 5 stars

The staff very kind, Michelle. She is

The The stuff they are very kind and they are very helpful like Michelle. She is. Very helpfull, and Very polite I'm really very happy with her service.
I will recommend to all my family and friends..

8 April 2024
LPA Now logo

Reply from LPA Now

Thank you so much for your kind words! We're delighted to hear that Michelle provided such helpful and polite service. We appreciate your recommendation and look forward to assisting you and your loved ones in the future!

Rated 5 out of 5 stars

They take you through every thing step…

They take you through every thing step by step, answered every question, very friendly and helpful quick essay, made a very difficult situation easy to understand .

4 April 2024
LPA Now logo

Reply from LPA Now

Thank you for your kind words! We're thrilled to hear that our team was able to guide you through your situation with ease and clarity. Providing excellent service and support is our top priority, and we're glad we could make a difference for you.

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