Lowratecarfinance Reviews 

251
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and friendly demeanor, making the process easy and understandable. Many people highlight the exceptional customer service, noting that agents are professional and supportive throughout the entire process, ensuring a smooth experience. Reviewers found the user experience efficient and straightforward, with quick response times and fast processing of applications and paperwork. Consumers frequently mention the ease of the entire process, from initial inquiry to final approval, making what they expected to be complex simple. Many people express strong recommendations for the company, indicating they would gladly use their services again due to the excellent overall experience.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its helpfulness, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness, friendliness, and... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, quick, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(251)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

5* service

5* service!
Dean was excellent in sorting my finance. Very quick and efficient. Thank you so much!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Would give more than 5 stars if I could

Dean was absolutely fantastic, brilliant communication, kept me in the loop at all stages, but didn't pressure unlike other finance companies. I just can't thank Dean enough for all his help. In love with my new car. Would highly recommend, and to be honest wouldn't use anyone else in the future.

Thank you for everything. Tom

31 August 2024
Unprompted review
Rated 5 out of 5 stars

So surprised… super happy!

I am so thankful for the fantastic service I received from Low Rate Car finance… I was initially worried as I had no idea I could refinance my car - it really surprised me. However, Dean was fantastic!! It was super quick and easy… to top it off I managed to save an amazing amount every month! Thank you so much Dean ⭐️

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Dean and Jay were absolutely amazing with sorting the car finance for me. We had a few hiccups along the way which we resolved quickly and I'm so happy with the outcome. 1000000% recommend

4 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low-rate car finance…

I recently used low-rate car finance for purchase of my lovely 440i. The gentleman called Dean was a total 10 out of 10 for service,he was even replying out of hours on Sunday to all the questions and doughts. I have dyslexia so paper work can be challenging at times so dean went out of his way to call me and explain all of the paperwork.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low rate car finance to…

I recently used low rate car finance to arrange finance from my mini countryman purchase, and I couldn’t be happier with the experience. The process was quick and easy, and I even save money compared to the dealer’s finance options.

Jay, the representative I worked with was friendly and very helpful. He answered all my questions and made sure I understood all the terms and conditions. I highly recommend low rate car finance to anyone looking for a hassle-free car finance options.

1 March 2024
Unprompted review

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