Lowratecarfinance Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and friendly demeanor, making the process easy and understandable. Many people highlight the exceptional customer service, noting that agents are professional and supportive throughout the entire process, ensuring a smooth experience. Reviewers found the user experience efficient and straightforward, with quick response times and fast processing of applications and paperwork. Consumers frequently mention the ease of the entire process, from initial inquiry to final approval, making what they expected to be complex simple. Many people express strong recommendations for the company, indicating they would gladly use their services again due to the excellent overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the speed, efficiency, and helpfulness of... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, friendliness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as quick, easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(242)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Low Rate Car Finance

My experience was great. My car of preference was above what I had budgeted for it. Low Rate Car Finance was approached by the car dealer on my behalf on Sun 03/05.

After I completed the assessment questionnaire, my loan application was approved within minutes, far quicker than I had imagined. Also, the initial paperwork to read and sign came through to me really quickly on Tue 05/4. (Sunday was weekend & Mon 04/5 was bank holiday, so offices closed.)

Subsequent paperwork took slightly longer to come through, though that may not have been unrelated to the backlog that may arisen from Bank Holiday Monday 04/05.

All in all, it was an impressive service from Low Rate Car Finance. Their staff, Paige and Dan were supportive all the way. And I am glad that I have got a car of my choice, thanks to their support.

I will gladly go back to this company for Finance in future, if need be.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service Experience

My customer service experience with Will was superb. He was patient, diligent and respectful all through the process. He was persistent and transparent and giving me assurances, protecting my interest and tried to help look for the best deal options for me.

10 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Sam was brilliant

Sam was brilliant, helpful and made the process very easy, talking me through pricesses i was struggling with. Nice guys and efficient company

25 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

So easy to purchase a vehicle from…

So easy to purchase a vehicle from these guys. Quick simple and so helpful.
Nice clean motor and great price.
Definitely buy from this company again.

1 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Offering better and delivering....

Being offered to search to find the best finance results and believing they can do much better than the results that came and offering so much and delivering a tremendous service and deal. Dan made a possible good day into an amazingly great day.

4 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

A1 service

A1 service , very helpful. Highly recommended. Amazing car very happy customer

28 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Brilliant services

Fast and efficient responses, very good information provided and very clear instructions, to move you forward with your requirements

25 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Got the job done

Got the job done, clear communication, helped where needed. Got the job done quick and efficiently

24 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Trustworthy

Honest
Helpfully
Reliable

19 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

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