Low Carb Food Co Reviews 

551
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers had a great experience with this company. Customers frequently mention that the low-carb bread and baked goods taste delicious, maintain a soft texture, and successfully help manage dietary requirements without causing blood sugar spikes. Consumers also appreciate the fast delivery and careful packaging which ensure items arrive fresh, intact, and in great condition for daily meals. However, some people mentioned experiencing frustrating delivery delays, with orders sometimes arriving a week late and causing items to defrost. Some reviewers were not happy with the smaller portion sizes of the baked goods compared to expectations, or reported receiving no response when contacting support.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the great taste and soft texture of... See more

Quality

Customers consistently note positive experiences with quality, praising the great taste and soft texture of... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting the speed and efficiency... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer feedback.... See more

Service

People report ambiguous experiences with service, as opinions are divided among customers. Many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Over the last 5years of purchasing products from this company they have , in my view, consistently produced the best low carb products to help keep people on track with their dietary requirements. Thi... See more

Company replied

Rated 5 out of 5 stars

Highly recommended from my grateful family. I’ve bought quite a few low-carb bread box selections from Low Carb Food Co for myself and as ‘special presents’ for family. They are either trying hard t... See more

Rated 5 out of 5 stars

The best low carb bread I have tasted. Put an order in just to try this company out. Within a few days of receiving my initial order I then put a bulk order in and signed up to the subscribe & save se... See more

Rated 5 out of 5 stars

Great tasting low carbohydrate bread, rolls, baguettes and pizza bases. My son has to have a low carbohydrate diet due to being diagnosed with non-alcoholic related fatty liver disease, finding the lo... See more


Company details

  1. Food Products Supplier
  2. Grocery Delivery Service
  3. Health Food Store
  4. Natural Foods Store

Written by the company

Making it easier to live a low-carb lifestyle.


Contact info

4.1

Great

TrustScore 4 out of 5

551 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(551)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tasty and Helpful

The pizza bases are a godsend when doing a Keto diet meaning you don’t have to feel like you’re missing out! The bread toasts ok, lovely for sandwiches but maybe not on its own. The rolls made eating a burger on keto feel like cheating. Very glad this company exists to help on my keto journey. Prices are fair and delivery is fast. Thank you.

30 October 2024
Rated 1 out of 5 stars

Product delivered defrosted no ice…

Product delivered defrosted no ice packs, packaged in a cardboard box and was extremely toxic. I kept out a loaf of bread and one roll that I consumed over the next 36 hrs that make so very very sick. Company CEO Mr Vaughn rude and unhelpful … avoid this stuff like the plague

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Great products

I buy bread, rolls, baguettes, focaccias, pizza bases and pasta regularly and love them all. I have almost fully switched to Low Carb Food's dough and pasta.

30 October 2024
Rated 5 out of 5 stars

I was really missing bread and rolls…

I was really missing bread and rolls until I discovered Low Carb. No more longing. Their pizza bases fulfill my wish for a pizza. Their recipes are first rate, wish there were of them. The Shepards:cottage pie is lovely. Any question are answered fully and promptly.

28 October 2024
Rated 1 out of 5 stars

Moldy Bread and Pizza Bases

Like quite a number of other people who have ordered bread ( and pizza bases in my case ) suffered with mold problem, absolutely zero shelf life on this product, won’t be buying from here again, would suggest others to do the same

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Stellar Food for a low carb diet

Stellar Food for a low carb diet. The soup I ordered was great and flavourful and the bread was fresh and delicious. Ontop of that, no additives or preservatives. Just fresh and healthy ingredients.

27 September 2024
Rated 5 out of 5 stars

Low carb FLOUR- The product is great

Low carb FLOUR- The product is great - it mimics full carb flour really well. We have managed to use it for a multiplicity of ways.. Great for baking, sauces and even low carb flat breads/chapattis etc

27 September 2024
Rated 1 out of 5 stars

Weird taste & short shelf life

The bread has a very weird taste and I cannot put my finger on what is contributing to this but for me it is unpalatable. I also bought some pizza bases and used one on Wednesday and by the time I wanted to use another today they were mouldy so had to go in the bin. The focaccia was lovely but the piece was tiny.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Moldy

Ordered low carb slised loaf on 4.09 and received it yesterday on 9.09, moldy. That is unacceptable😡

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Stale food, Stale customer service

I order assorted bags of pork rinds. They were stale. Had to file with paypal because the company didn't respond. Now they won't send a shipping label and are requiring me to return open product along with the not open product. I have no problem returning the product, just don't think I should have to pay shipping.

20 August 2024
Unprompted review

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