Arrived fast, my pooch has been sniffing the packaging non stop I’m sure she knows there’s something really good in there! She suffers from separation anxiety so we were thrilled to find out about th... See more
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Excellent service delivery was quite quick considering it’s been Xmas The only thing they could improve on is less packaging the box was massive for just one small packet .. although it was nicely p... See more
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The socks are beautiful and will make a perfect gift for my friend that lost her furry loved one. There was a mix up that was slow to be communicated and confusing. Something about needing to reprint... See more
Company replied
Loved the air freshener with our pups face! The image came out fantastic but the shipping just took too long and 3 air fresheners for 26 bucks is not a bargain. We were warned that it may be longer du... See more
Company replied
Company details
Written by the company
Lovimals is the home of customised pet accessories. We started to help owners who love pets just as much as we do. Lovimals will ensure you can be with your pet wherever you are, whatever you are doing.
Contact info
United Kingdom
- hi@lovimals.com
- lovimals.com
4.1
Great
629 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great accuracy in the photos I sent
15 December 2021
Unprompted review
Reply from Lovimals
Hi Eugenia,
Thank you so much for this great review. We really appreciate your business and helping to share the word about Lovimals. Hope to see you again soon!
Cheers,
The Lovimals Team
When there is a problem
When there is a problem, you can't get in touch with anyone...
14 December 2021
Reply from Lovimals
Hi Dee,
Thank you for the feedback. It shows that our CS team was able to respond to your concern in a timely manner. You are always welcome to message us at any time and we'd be happy to respond.
Sincerely,
The Lovimals Team
Corgi socks
Ordered socks with my grand-daughter's Corgi on them. She is going to love them. Would highly recommend!
14 December 2021
Unprompted review
Reply from Lovimals
Hi Bradly,
Thanks for the wonderful review! We truly hope that your granddaughter would love how everything turned out. We hope to you have you back again in the future. Have a great Holiday!
Cheers,
The Lovimals Team
Very satisfied
Very satisfied, socks are adorable, Christmas present for my mom, she's going to love them!
13 December 2021
Unprompted review
Reply from Lovimals
Hi Shawna,
We are so grateful for your 5-star review. Hope your mom would love the socks. Thanks for sharing your rating with us and the community.
Cheers,
The Lovimals Team
Poor follow up and quality
We ordered two pairs of socks. One was great, the other not so much. The cat image seemed to have been printed in grayscale with the green pair of socks while the blue pair was stunning. My poor review is due to Lovimals not responding to me when I alerted them of the problem.
12 December 2021
Reply from Lovimals
Hi Sara,
We sincerely apologize that our service was not satisfactory for you. However, we can't seem to find any email from you. Your satisfaction is important to us, so I asked one of our customer support agents to reach out to you via email. We look forward to your reply.
Sincerely,
The Lovimals Team
Better than I expected
Better than I expected!
I got these socks as a Christmas gift and I couldn't be happier with how they turned out. The image on them was clear and cropped very well. I would definitely order from them again... and maybe will be getting myself a pair very soon :)
12 December 2021
Unprompted review
Reply from Lovimals
Hi Lauren,
We were truly blown away by your positive words, we really appreciate the time you took to write such an amazing review!
Cheers,
The Lovimals Team
Cried when she saw it
Cried when she saw it
Our dog recently died so I sent it in for a birthday gift for my sister and soon as she saw she started tearing up. It's obvious she appreciated it.
12 December 2021
Reply from Lovimals
Hi Gill,
Thank you so much for sharing this heartfelt moment. Really sorry to hear about the passing of your dog. I hope the socks would help in keeping the amazing memories you had.
Sincerely,
The Lovimals Team
So so cute
So so cute! I ordered two pairs of animal socks for presents and the pictures came out perfect and clear. I’m very happy with them!
10 December 2021
Reply from Lovimals
Hi Jessica,
Thanks for the fabulous feedback!
So glad you liked how the socks turned out. We hope to have you back again. Have a great day!
Cheers,
The Lovimals Team
Get the socks!
THE SOCKS ARE THE CUTEST THINGS I HAVE EVER SEEN IN MY LIFE! The only thing I would change is the quality of the sock. A nicer, thicker sock would be more desired but maybe it's because of the printing and clarity? not sure. But just on cuteness and novelty alone, get them!
9 December 2021
Reply from Lovimals
Hi Nic,
Thank you for the wonderful review!
We are so glad that you liked how the socks turned out. Rest assured that the rest of the team will be notified about this as well. Have a great day!
Cheers,
The Lovimals Team
Cats dogs and bearded dragons
This is actually my second pair that I have ordered for the holidays. Both are very high quality fabric and the pictures are lovely and they take time getting the details. I think this is super cool. I ordered one with a cat and a dog on it and I just ordered one for a friends bearded dragon and it’s insanely cool. They’re very reasonably priced compared to other companies too
7 December 2021
Unprompted review
Reply from Lovimals
Hi Nora,
Thank you for the great review! We are so glad to have you back! It means a lot to us to know that you're satisfied with your order. We truly appreciate your support as it really helps us continue to grow! We look forward to having you back again!
Cheers,
The Lovimals Team
Great quick turn around
Great quick turn around. Loved the product. Beautiful clear picture of the dog. Silky smooth socks. Only complaint is my fault, I sent I a picture of my dog with a raincoat on thinking the head of the raincoat would be in the picture. Just cropped the head. Will definitely order again.
7 December 2021
Unprompted review
Reply from Lovimals
Hi Kathelene,
Thank you for the review!
We appreciate your time in sharing your experience with us. Glad you are satisfied with the quality of our product. Have a great Holiday!
Cheers,
The Lovimals Team
Cutest Christmas Gift
Cutest Christmas Gift!
These socks are so cute, I got them as a gift for my brother and his GF and they look awesome. The quality of the picture looks great and the socks feel nice. I would definitely recommend this for any pet lover that wants a personal/affordable/adorable gift.
7 December 2021
Unprompted review
Reply from Lovimals
Hello Ally,
Thank you for your recommendation.
So glad you are happy with the quality of our socks. Your brother will surely love it!
Have a wonderful Holiday!
Cheers,
The Lovimals Team
Quick and easy ordering and super fast…
Quick and easy ordering and super fast delivery!
6 December 2021
Unprompted review
Reply from Lovimals
Hi Ryan,
Thank you so much for taking the time to write us a review. We are glad that you had a quick and easy ordering experience with us. See you again soon!
Cheers,
The Lovimals Team
They came in quick and look great!
6 December 2021
Reply from Lovimals
Hi Maria,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Cheers,
The Lovimals Team
Cute Products Great Service
Their products are adorable and well made and their customer service was great!
6 December 2021
Unprompted review
Reply from Lovimals
Hi Elissa,
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that your happy with our products and services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Cheers,
The Lovimals Team
Reply from Lovimals
Hi Nick,
We’d just like to thank you for taking the time to write this review. We’re a small business and every feedback like this really help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Cheers,
The Lovimals Team
The picture of our dog was great
The picture of our dog was great. The socks are so small they don't fit. They seem good quality though.
5 December 2021
Reply from Lovimals
Hi Natalie,
Thanks for your feedback and I'm sorry to hear that the socks were a bit small for you. We do offer them in one size fits all up to US Men's 11. I've asked one of our customer service representatives to reach out to you and see how we can help.
Looking forward to hearing from you.
Sincerely,
The Lovimals Team
Love them!! Outstanding quality images on…
Outstanding quality images on outstanding quality socks. Can’t wait to order more!! Very speedy shipping.
4 December 2021
Unprompted review
Reply from Lovimals
Hi Audrey,
Thanks for the wonderful review! We're so glad you liked the final outcome. We look forward to having you back! Enjoy the holidays!
Cheers,
The Lovimals Team
Do not recommend
I place my order on November 13th and still haven’t received shipping information. I emailed the company multiple times regarding my package until they finally told me, “it was lost in transit”. I have yet to receive any shipping information. If you’re thinking about placing an order with the company… just don’t
3 December 2021
Reply from Lovimals
Hello Jennifer,
So sorry you still haven't received your order. I just checked with the team and the reprint is on the way already. It took a while to get some answers because we had to get in touch with the production team then the shipping team to confirm that your parcel was really sent out and it turned out it was but somehow didn't make it to you.
Again, I'm so sorry to keep you waiting. If there's anything else I can do for you, please let me know.
Have a great day!
Sincerely,
The Lovimals Team
Socks were as pictured
Socks were as pictured. They make a great Christmas present. Unfortunately, once opened at Christmas they were way too small and did not fit. Cute to look at, but no way could they fit on an adult foot!
2 December 2021
Reply from Lovimals
Hi Betsy,
Thank you for the review!
Whoever should receive the socks will love them, too.
Hope you'll order again soon.
Have an amazing Holiday!
Cheers,
The Lovimals Team
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