Love Tales Reviews 

56
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality of the personalized books, highlighting the wonderful attention to detail and the deep emotional impact of these special gifts. Reviewers also appreciate the responsive and supportive assistance provided by the team, noting that staff members are always kind, professional, and quick to resolve any questions. However, some people mentioned that the digital platform can occasionally feel complicated to use, alongside occasional technical hurdles or initial shipping delays. Despite these minor hurdles, buyers emphasize that the final results are well worth the effort and bring immense joy to recipients.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful illustrations, quality... See more

Quality

Customers shared immense satisfaction with the quality, noting that the books are beautifully made with... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

User experience

Consumers find user experience to be an easy and straightforward process that feels personal and thoughtful.... See more

Delivery service

Reviewers express great satisfaction with the delivery service, highlighting fast shipping and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick and easy to use, just write a few sentences and let the magic happen. The image generation is very accurate if you give it really detailed descriptions. My wife said this was the best gif... See more

Rated 5 out of 5 stars

I’ve rarely felt so touched by a customer experience: every interaction with this company made me feel seen, valued, and genuinely cared for. The team is incredibly kind, responsive, and generous — th... See more

Rated 5 out of 5 stars

Excellent service! Clo was the whole way there to make sure that the book will turn exactly as I wanted to. Clo helped me to get som additional credits and modify few more illustrations just before th... See more

Rated 5 out of 5 stars

I used Love Tales to create a personalized book for my girlfriend about our relationship, and it turned out even better than I imagined. The team made the whole process super easy — they helped ca... See more


Company details

Written by the company

Transform your memories into a beautiful illustrated storybook. Perfect for anniversaries, birthdays, weddings, or just to say “I love you”.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(56)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Love Tales

Thanks Love Tales, I ordered this book for my wife. The ordering process was very simple and fast, and it was delivered in just one week! It’s a great Christmas gift — my wife is going to love it, I can’t wait.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

A Thoughtful and Truly Personal Gift


I bought a personalized book for my girlfriend and she absolutely loved it. I was worried it might feel gimmicky, but it turned out to be really thoughtful and well made. The story felt personal, the illustrations were beautiful, and we actually read it together, which made it even more special. Definitely a great gift if you’re looking for something meaningful and different.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Love that !!

Ordered a personalized book for my girlfriend, the whole process was easy, fast, and really close to reality. Arrived in just 7 days! Can’t wait to give it to her for Christmas. Highly recommend!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A truely magical experience

I’ve rarely felt so touched by a customer experience: every interaction with this company made me feel seen, valued, and genuinely cared for. The team is incredibly kind, responsive, and generous — they even offered me extra credits when I needed them, and were so flexible with my requests. It’s rare to find such humanity and warmth in a brand. And the book… absolutely stunning. The quality of the pages, the beauty of the cover — it exceeded every expectation. This wasn’t just a purchase, it was a deeply personal and joyful experience. Thank you from the bottom of my heart — you’re not just a company, you’re a treasure.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch. They show one promising preview and claim they’ll deliver “high-quality” AI results, but the final images are terrible. The system miscounts previews yet still deducts credits, and my session got stuck on “creating” for over 20 minutes with no output. Avoid this service.

11 December 2025
Unprompted review
Love Tales logo

Reply from Love Tales

Hi Dan, thank you for taking the time to share this and we're sorry for the frustration you experienced.

Regarding the preview count: we had just shipped a large product update and what appeared as miscounted previews were actually two different image versions labeled as V2. Credits were not intentionally deducted incorrectly, but the labeling was confusing and that’s on us.

Creating a full story usually takes around 15 min because of the computing involved. We know that wait can feel long and we’re working on reducing it.

I see that our cofounder reached out to you the same day you experienced the above and issued you a full refund.

Anyways thanks again for giving us a try and for raising these issues 😊

Rated 5 out of 5 stars

ABSOLUTELY AMAZING!!!!!!

The steps to making the book are very easy and fun. The book looks amazing. Worth every penny. If you're thinking of getting a very personal gift for someone do this.

30 November 2025
Rated 5 out of 5 stars

10/10 recommend

The first shipment got lost in customs but I reached out and they were super helpful replied very fast and send a new book which arrived a couple days later.
The book itself is absolutely beautiful and so meaningful I will be reading it to my future kids when I am older.

17 November 2025
Rated 5 out of 5 stars

Great experience with Love Tales!

I used Love Tales to create a personalized book for my girlfriend about our relationship, and it turned out even better than I imagined. The team made the whole process super easy — they helped capture all the special moments, from how we met to our favorite memories, and turned it into something really meaningful and beautifully designed.

My girlfriend was blown away when she saw it — it actually made her tear up! The quality, attention to detail, and care that went into the book were amazing.

If you’re looking for a unique and heartfelt gift that tells your love story in a personal way, I can’t recommend Love Tales enough. It’s something we’ll both cherish forever. 💕

28 October 2025
Rated 5 out of 5 stars

Love Tales is a fabulous company and a…

Love Tales is a fabulous company and a brilliant idea. Clo and her team provide an incredible experience from both product and customer support standpoints. I would recommend this to anyone and will most likely be a repeat customer.

21 October 2025
Rated 5 out of 5 stars

Best gift my wife has gotten

Very quick and easy to use, just write a few sentences and let the magic happen. The image generation is very accurate if you give it really detailed descriptions. My wife said this was the best gift she’s ever gotten and cried rivers.

23 October 2025
Rated 5 out of 5 stars

Excellent

Excellent service! Clo was the whole way there to make sure that the book will turn exactly as I wanted to. Clo helped me to get som additional credits and modify few more illustrations just before the final confirmation for printing. The book was in my hands after 1 week and it was simply perfect! A lovely Xmas gift for my partner.

18 October 2025
Rated 4 out of 5 stars

Lovely gift for anniversaries

It was very fun to make this gift for my 1st wedding anniversary with Love Tales. The process is easy, there's a lot of room for your own creativity and the results were lovely. I would give 5 stars if the printing and delivery was a little quicker.

23 September 2025
Rated 5 out of 5 stars

The book came out awesome and they were…

The book came out awesome and they were very communicative with my questions and they also followed up more than once to insure what I wanted and delivery of the book. I will definitely be recommending them and use them again!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible!!

Absolutely incredible!!! Especially since I recently tried using the competitive stick figure almost cartoon love book that was not only 3x more expensive but an absolute disaster! This book turned out more than perfect! Surpassed value alongside quality! Excellent choice in a special personalized gift.

16 September 2025
Rated 5 out of 5 stars

My experience was great

My experience was great! I had a small issue with receiving my book, I emailed to check on the status of my delivery and received an email back immediately. And the delivery issue was resolved. I would recommend this company to everyone, I love my book!

22 September 2025

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