Lovesmoments Reviews 

980
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 626 reviews, reviewers had a great experience with this company. Customers are happy to meet new, friendly, and respectful people, often finding meaningful connections and enjoyable conversations. Many appreciate the user-friendly format and the wide variety of individuals available for chatting. Staff are praised for their kindness and excellent support, helping with questions and specific needs, making the platform a good place to connect without pressure. However, some customers noted challenges with the platform's usability, struggling to find personal information or navigate features. Others felt the requirement to buy credits for communication was unclear or expensive. Additionally, some reviewers questioned the authenticity of profiles, wondering if individuals were real or if genuine connections were truly possible.

What people talk about most

User experience

Consumers find the user experience to be ambiguous, with many praising its ease of use, quick performance,... See more

Staff

Customers had positive experiences with staff, describing them as kind, productive, and enthusiastic people... See more

Website

Users describe ambiguous interactions with the website, with some finding it very good and easy to use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some finding it easy to communicate and... See more

Application

Reviewers highlight ambiguous aspects of the app, with some users expressing concerns about the messaging... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Recently joined. I am still trying to find myself around. Can write a review when I know more about how it works and the quality of men.

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 4 out of 5 stars

So far so good- but concerned this is AI and not a real person I've connected with

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

980 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(980)

973 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site

Great site , direct contacts

17 July 2026
Lovesmoments logo

Reply from Lovesmoments

Direct contacts make all the difference, glad the platform is delivering on that front.

Rated 5 out of 5 stars

Alice gave me a web site i can keep…

Alice gave me a web site i can keep track on my credits. Since there is no way i can on your web site.

16 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We've noted your feedback about credit tracking as something worth improving on the platform.

Rated 1 out of 5 stars

Was not clear I had to pay to talked to…

Was not clear I had to pay to talked to someone. I think this is a scam.

16 July 2026
Lovesmoments logo

Reply from Lovesmoments

Some communication features on the platform use credits, and the total cost depends on which options are used during conversations. If you need help reviewing credit use or account details, please contact support@lovesmoments.help so our team can assist.

Rated 4 out of 5 stars

Quick response

Quick response, this shows consistency

16 July 2026
Lovesmoments logo

Reply from Lovesmoments

Consistency is something we take pride in, so it's rewarding to know that came through for you.

Rated 1 out of 5 stars

BAD COMPANY 👎

You constantly have to feed money into it to continue chatting with anyone. It is IMPOSSIBLE to delete your account. They tell you they will and then they don't. I waited to have a live chat with customer service for 40 minutes. I had to argue with him to get resolution, as he wanted to talk me out of it. He said it would be deleted in 5 minutes. 2 hours later, still active and I'll have to repeat the process again. The guys are mostly bots from what I can tell. Customer service AI is useless. Don't waste your time...because they will!

16 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Automated behavior, misleading profile activity, or pressure to spend credits is not allowed on the platform. Please contact support@lovesmoments.help using the email linked to your account and include your previous support interaction details, so our team can review the deletion request and assist you directly.

Rated 1 out of 5 stars

Photo upload keeps failing

Photo upload keeps failing, no explanation of why

28 June 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Please contact support@lovesmoments.help with your device details, browser or app version, and the type or size of the photo you were trying to upload. Screenshots of the error, if available, would also help our team check what may be causing the issue.

Rated 3 out of 5 stars

Too many replies at one time please stop

Too many replies at one time

14 July 2026
Lovesmoments logo

Reply from Lovesmoments

You may try adjusting your notification settings or search preferences to make the experience easier to manage. If you need help with this, please contact support@lovesmoments.help and our team will be happy to assist.

Rated 4 out of 5 stars

nobody forcing me to spend money

I appreciate that nobody is forcing me to spend money constantly. you can browse and connect and only pay if you want to go further. that respectful approach builds real trust in the platform

5 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

The freedom to explore at your own pace is something we take pride in, so it's wonderful to hear that approach resonates with you.

Rated 2 out of 5 stars

It’s clearly all about money & who…

It’s clearly all about money & who knows if these guys are real or AI seeking money.

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

We take concerns about paid communication, AI-like activity, and profile trust seriously. Platform safety is an important priority for us, and many profiles are verified according to our Terms of Service to help maintain a safer communication environment.

If specific profiles, messages, or charges made you feel this way, please contact support@lovesmoments.help with the details so our team can review the situation directly.

Rated 4 out of 5 stars

Kindness

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization .
Thank you … 🌷🌷🌷🌷

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

Thank you for the kind words and for giving us the chance to be part of your experience.

Rated 3 out of 5 stars

I didn’t like the AI

I didn’t like the AI. When corresponding I had Lot that just answered with that and not a Genuine answer. Also to pricey for me.

1 June 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We take concerns about AI-like replies and unclear communication seriously. Some communication features on the platform use credits, and the total cost depends on how actively those features are used. If specific profiles or messages seemed automated or repetitive, please contact support@lovesmoments.help with the details so our team can review them directly.

Rated 2 out of 5 stars

Profiles seem like AI

Not too keen on upgrading and earning points or credits to keep a connection with someone. I do not belive that it is not fair. And honestly, most profiles seem to be AI. Their profile photos seem fake and altered, not real.
Responses from men were way too unnaturally quick.
My spidy senses are up!

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

We take concerns about AI-like profiles, altered photos, fast replies, and paid communication seriously. Platform safety is an important priority for us, and many profiles are verified according to our Terms of Service to help maintain a safer communication environment.

Some interactive features use credits, but misleading profile activity, photo misuse, automated behavior, or pressure to spend credits is not allowed. If specific profiles, pictures, or messages made you feel this way, please contact support@lovesmoments.help with the details or screenshots so our team can review them directly.

Rated 5 out of 5 stars

The men are grateful and very…

The men are grateful and very respectful plus they have a bonus for maturity.

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

It's lovely to hear the men here have left such a positive impression, especially when it comes to respect and maturity.

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