Not only did I receive very good advice prior to submitting my order but the delivery was prompt and the item was as usual ( I had ordered before from this company) of very good quality and well price... See more
Company replied
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The item itself was beautiful, and delivery swift. I had made an error with an engraving so I reached out to the company. They calked me straight away, rectified the issue and sent out a new item that... See more
Company replied
This is an exceptional company to deal with, not only do they have beautiful, mud range price silver items but they have exceptional customer service. They also are very fast to not only respond to or... See more
Company replied
I changed my mind about the engraving I had submitted so my fault...they contacted me to agree to alter but the original had already gone through....they sent the original with a fully paid return and... See more
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Company details
Information provided by various external sources
LoveSilver.com are manufacturers of fine personalised jewellery such as pendants, name necklaces, dog tags and bracelets, as well as making bespoke items.
Contact info
Shenley Road 15, WD6 1AD, United Kingdom
- lovesilver.com
4.5
Excellent
147 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Very Poor quality and over priced! Do not trust .
I purchased a gift for my wife during Nov 2017 prior to our honeymoon.
On arrival I was disappointed by the quality , however I kept it as an additional gift.
Within 3 months the link came apart ,the main key split ring bent when fitting to keys.
The silver fob marked so easily which results in a neglected look .
The customer services department are not customer friendly quoting
Outside of warranty (3 months old) , also suggesting it had received “some force” to become disfigured !
We are mature professionals ( 50’s) not people who neglect jewellery !
I would never recommend this company who as a gesture of goodwill will replace the link which will no doubt come apart in no time at all!
Disgraceful customer services and poor quality over priced products!
8 March 2018
Unprompted review
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