Very good value and service from lovdiy. Irega 12" adjustable spanner arrived quickly by royal mail in perfect condition. The best adjustable spanners in my opinion, at an affordable price. No hesitat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service with good communication throughout the order process. Very surprised at the speedy delivery and great tracking service, so that you know exactly when you need to be in for the delivery.... See more
Company replied
Inexpensive paint compared to other sites on internet. Great customer service after slight hiccup with my order . Paint despatched via DHL , always a bonus with delivery . Easy to use and order wi... See more
Company replied
Excellent price for the paint I required. Ordering,packaging and delivery were faultless. All in all a first class service. Well done to all concerned.
Company replied
4.8
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lovepaint
Good Evening,
Thank you for taking the time to leave us a review.
We are so pleased that you have been happy with the service you received. We really hope you will shop with us again.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us a review.
We are sorry that there was an issue with your order, but we are pleased that we were able to resolve it for you in a prompt and satisfactory manner.
We hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Customer services were extremely…
Customer services were extremely helpful verifying that the item they advertised was the exact one I wanted and ordering was easy. My only reason for 4 stars not 5 was ,I paid for next day delivery , my order was placed at 12.50 and the cut off was supposed to be 1pm. My order wasn't sent next day delivery which I was told was because I had missed the deadline. When I checked my order it was definitely before 1 pm. However it was not pushed through to the warehouse until after the deadline. I will say that I was given a refund on my express delivery as a good will gesture. However I would like to say that if orders aren't pushed straight through to the warehouse then maybe the cut off time should be changed to an earlier time as I did really want the item next day .
26 February 2026
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave us a review. We are pleased that you were happy overall with the service you received from us. I will certainly feed back your comments to our managers about the issue with the cut off time for next day delivery options.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Five star. Would Recommend.
Ordered a tin of paint which duly arrived within a few days by Royal Mail. Absolutely first class packing/postage and 15% off next order. Will definitely use again and recommend. First class, well deserved 5 star!!
24 February 2026
Reply from Lovepaint
Good Morning,
Thank you so much for taking the time to leave us a review. we are really pleased to hear that you have been happy with both the service and the product that you received from us.
We look forward to you shopping with us again.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us some feedback. We are really pleased that you were happy with the product and service that you received from us.
We really hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us a review. We are happy to hear that you were pleased with both our product and service.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Easy to order
Easy to order and delivered as expected; at a great price.
Arrived very well packaged.
28 December 2025
Reply from Lovepaint
Good Evening,
Thank you for taking the time to leave us some feedback.
We are really pleased that you were happy with both the product and the service you received from us.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave us a review, especially at this busy time of year.
We are so happy to hear you have been pleased with both the product and the service that you have received from us.
We hope you will shop with us again,
Thank you and Merry Christmas!
LoveDIY
Reply from Lovepaint
Good Morning,
Thank you for leaving us a review.
We are really happy to hear that you are pleased with both the product and the service that you received from us.
We hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Very good value and service from…
Very good value and service from lovdiy. Irega 12" adjustable spanner arrived quickly by royal mail in perfect condition. The best adjustable spanners in my opinion, at an affordable price. No hesitation in recommending lovediy as a company. Thank you.
25 November 2025
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us a review.
We are really pleased that you have been happy with both the product and the service you have received from us.
We hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Placed an order with supposed next day…
Placed an order with supposed next day delivery. Wanted the item quickly.
4 days later still waiting . Messaged customer service through the website. No response.
I would have been better ordering through Amazon!
Would have received the item quicker or at least had a response from customer service!
29 October 2025
Unprompted review
Reply from Lovepaint
Good Afternoon,
Despite our attempts to contact you via Trustpilot you have not replied. We could not find any evidence of an order or any communication in your name. Therefore we are sure that you have us confused with another company with a similar name.
If we can be of any further assistance you are welcome to contact us.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave a review. We are really pleased to hear that you were happy with the product you received from us.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Excellent price
Excellent price, free delivery and here as quick as a flash! Very happy!
25 August 2025
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave a review.
We are so happy that you have been pleased with the service you have received from us.
We do hope you will shop with us again.
Thank you and best regards,
LoveDIY
Good variety of stock and excellent service
They had a paint colour that was difficult to get anywhere else.
The order processing and despatch was excellent.
14 August 2025
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us a review. We are really pleased to hear that you were happy with both the product and service that you received from us.
We hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Good company to do business with
Delighted to have found a new, old stock item at a massively reduced price. Fast shipping and updates.
23 July 2025
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with both the product and the service you received from us.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Excellent company
Excellent company. Very quick to get on the phone and sorry out any problems. 10/10
21 July 2025
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave a review. We are pleased to hear that you were happy with the service you received from us.
We hope you will shop with us again.
Thank you and best regards,
LoveDIY
Reply from Lovepaint
Good Morning, Thank you for taking the time to leave a review. We are so pleased that you were happy with both the product and the service you received from us.
We look forward to your next order.
Thank you and best regards,
LoveDIY
Great garden sheers
Great garden sheers, very well packaged, easy ordering and delivery. Great product and pricing 5 star⭐️
26 May 2025
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were happy with both the product and the service that you received from us.
We do hope you will shop with us again.
Thank you and best regards,
LoveDIY
Great service
Great service, I ordered the wrong paint by mistake so contacted them as soon as I realised. The refund was made straight away unlike some companies who take several days to pay refunds. Also was given some great advice re the paint I may need, added to that I found out that they can mix paint for you in the colour you want and in the finish too. Again, great service, great communication, would definitely recommend them.
23 May 2025
Reply from Lovepaint
Good Morning,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were happy with the service and support you received from us.
We hope you will shop with us again in the future.
Thank you and best regards,
LoveDIY
Was delivered on time and well packaged.
2 May 2025
Reply from Lovepaint
Good Afternoon,
Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with the product and service you received from us.
We do hope you will shop with us again.
Thank you and best regards,
LoveDIY
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.