Ordered flowers for a birthday and paid for extra, flowers arrived looking nothing like picture on line. No greenery, 2 flowers missing and 1 broken. Contacted them straight away and was offfered 20... See more
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Order No 33598, Such poor quality of flowers and customer service. Flowers were due for Mothers Day but arrived on Tuesday after. The quality was poor and they appeared dead, they were put in water a... See more
I ordered some flowers for my elderly mother to cheer her up as she is on her own in lockdown . They were supposed to be delivered on 8 april, they were not delivered until 14 April and when my mother... See more
First lot of flowers &Chocolates not received. After many emails and phone calls they sent another Bouquet and Chocolates so Thank You
1.6
Bad
25 reviews
No history of asking for reviews
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Joke of a order
Joke of a order. How what i received is supposed to be what i ordered i will never know!
20 June 2020
Unprompted review
Order No 33598,
Order No 33598,
Such poor quality of flowers and customer service. Flowers were due for Mothers Day but arrived on Tuesday after. The quality was poor and they appeared dead, they were put in water and they lasted two days. After several emails from myself and the recipient, I was promised a replacement. They never arrived. I have once again sent several emails some of which have been ignored and others receiving the generic 'we will get back to you'. Still no closer to a resolution sadly.
18 May 2020
Unprompted review
Appalling service
I ordered some flowers for my elderly mother to cheer her up as she is on her own in lockdown . They were supposed to be delivered on 8 april, they were not delivered until 14 April and when my mother received them they were dead ! I have tried on numerous occasions to try and get in touch with lovelyflora by email and phone but have had no response. I'm very disappointed in this company and will be taking the matter further as I would like a refund.
28 April 2020
Unprompted review
dreadful flower company
dreadful flower company , never ever respond to emails, flowers they sent are dead after 2 days.
Avoid lovely Flora - Lovely Flowers -NOT
Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid -
I have emailed them 5 times now, poor quality (dead) lack of flowers and late delivery by 6 days disgusting service still no response to my photos and complaints just being ignored writing to. Be warned dont buy here, you will be disappointed. Not very professional at all. never going to buy from them again. back to a reputable company now i think.
The Better Business Bureau (BBB).
21 April 2020
Unprompted review
Avoid lovely Flora - Lovely Flowers -NOT
Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid - Avoid -
I have emailed them several times poor quality (dead) lack of flowers and late delivery by 3 days disgusting service still no response to my photos and complaints just being ignored writing to
The Better Business Bureau (BBB).
14 March 2018
Unprompted review
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