Love Jewellery have been amazing from ordering through to deliver. They have kept me informed of every step. I ordered a fingerprint necklace and a projection charm and they were beautiful. I also rec... See more
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If you have any issues with your order please allow us to make it right - contact us at info@lovejewelry.co.uk for a prompt response! Before writing a review, please ensure you have purchased from ourselves www.lovejewelry.co.uk and not from a different company! Welcome to Love Jewelry, your UK-based store, where passion meets craftsmanship. Personalise your style with our personalised photo bracelet and photo necklace, each piece crafted to reflect your unique story. Immerse yourself in the charm of our photo projection jewellery creating a lasting connection between you and your most cherished memories. The perfect memorial jewellery & keepsakes.
20 Wenlock Road, London, N1 7GU, London, United Kingdom
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Quick & easy to order from. I ordered 4 finger print hearts & they was exact to the photo I had taken of my late mum. Really good quality, I ordered 4 heart necklaces 1 for myself & 3 for my children . If I want anything like this again then I would definitely be ordering. Delivery was a week from ordering maybe 10 days but was tracked so knew when they was coming, they arrived on my mums birthday which was bittersweet for us.

Reply from Love Jewelry
The website was easy to use and my friend loved her gift

Reply from Love Jewelry
I bought a bracelet for my friend who lost her husband very suddenly. She has 3 children who are stuggling also, her youngest want his mum to have his dad with her always, so this was just perfect for her. He never got the chance to go abroad with her and now with the bracelet he can. Thank you so much for this amazing bracelet.

Reply from Love Jewelry
It was a beautiful necklace, I couldn't see the image when I looked inside with just my eye, but when I projected it through onto a wall in the dark, it was truly amazing.

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Purchased a pet necklace and keyring. The price seems expensive for non precious metal… until you see the quality and accuracy of the product (despite my photos not being ideal). Highly recommended!

Reply from Love Jewelry
from ordering to receiving my bracelet was really quick kepted me updated with delivery..i must say its beautiful the photo very crisp and clean its just perfect for my friends birthday...I'm sure she will have a few tears ..its got a photo of her Mom who passed away last July ...Thank You

Reply from Love Jewelry
Really beautiful piece and lovely gift box option. Meaningful and great quality

Reply from Love Jewelry
This is my second order and just as beautiful, thank you for the free gift. Bought them as presents and I'm sure it's going to be emotional. Just lovely bracelets

Reply from Love Jewelry
It’s perfect and exactly what I was hoping for.

Reply from Love Jewelry
I ordered the diamond tennis bracelet and the swirl pendant necklace both with projection photos.i ordered these on the 27th of April and my order arrived on Friday the 8th of May. This was for a good friends 30th and they made her cry! How clear the photos were and such a lovely finish. As stated on your website allow 2-5 days for making and another 2-5 days to deliver, true to their policy this was well within. Thank you these are very special and truly outstanding.

Reply from Love Jewelry
It's gorgeous.
I was worried about how long it took but it was over the bank holiday and I didn't take that into account. When I contacted them, they replied quickly to reassure me.

Reply from Love Jewelry
The delivery didn't take as long as I expected and I am very pleased with the jewellery quality, also the picture is very clear to see. I would certainly recommend if anyone is thinking of buying it.

Reply from Love Jewelry
A genuine high quality jewellery brand. my girlfriend absolutely LOVED the jewellery i brought from here and so did i. you can just tell it’s been handled with the utmost care and love. perfect the for ones you want to keep close for your entire life

Reply from Love Jewelry
Do not used this company!
Would not use this company ever again!
Took 3 long months to get my 3 personalised bracelets I wanted for a gift for family members who had lost their parents. Of the 3 bracelets 1 was bad quality so returned it to be replaced and they tried so hard to stop that happening. Then tried to blame the photo I had chosen even though it was good in the other 2 bracelets.
The customer service is a joke and fob you off and give more problems then solve them.
I agree with every other 1 star rating as thier experience is so similar to my own.
I also had to ask for the 'free gift'
It is appalling that they treat customers like this. Especially those dealing with grief and loss of loved ones.
Fantastic company top quality items wife is really pleased with her surprise gift.customer service is great.kept up-to-date from the moment of order

Reply from Love Jewelry
The necklace is beautiful and the idea amazing but it’s really really hard to see the picture, I was initially going to return as I thought the picture had been forgotten, but I did eventually find it.
My daughter loves the necklace and has been wearing it daily

Reply from Love Jewelry
I bought this as a gift for my work colleague’s birthday with a precious photo inside. She was over the moon with it I also got the bear gift box to put it in and that was lovely as well. Came quite fast and packaged well and came with a gift bag too. Overall very pleased with it and would definitely order again

Reply from Love Jewelry
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