I recently received a Love Jamii gift voucher from Black & Good , visiting the store is comparable to a child in a candy store , endless choice of products to choose from . I was extremel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am really happy to support black business and black entrepreneurs invest in their and our future for success.
I cannot recommend Jamii highly enough, it is literally your one stop shop for Black owned independent businesses. The women behind this company are trail blazers and there is no doubt that this shoul... See more
Company replied
I love shopping on Jamii. As much as I know and use a lot of black businesses, I always discover something new. My favourite recent discovery is the Lanjii candles which I brought from the pop up sh... See more
Company replied
Company details
Written by the company
Jamii is the home for Black creators and makers. We're an online marketplace, discount card and platform to discover and shop unique and meaningful items.
Contact info
International House, EC1A 2BN, London, United Kingdom
- hello@lovejamii.com
- lovejamii.com
4.8
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delayed chocolates
I loved the experience of ordering and the products look really but I feel let down by the delivery process. I ordered chocolates on 11th August and 25th August I still don't have them. This means the are now caught up in the postal strike and I won't be able to get them until next week. These were a Bank Holiday treat and I'm now having to buy something else. Even when I contacted Jamii I did not get a response.
11 August 2022
Reply from Jamii
Hi Sarah, thank you for giving a review. We do feel as this is an unfair review, as you got in touch with us via email regarding your order and we got back within 24 hours to give you an update. We explained via email that as the chocolates are batch-made, they were always going to take two weeks to deliver, and that this information was provided to you a few times prior to purchase, and in your order receipt.
Delivery was actually attempted at your address exactly 2 weeks after your ordered was placed, which was within the estimated delivery time provided on your order receipt. You also placed your order prior to Royal Mail strikes being announced, and so unfortunately nothing could have been done by our seller to bring forward the delivery date.
We are really sorry you're now unable to collect your chocolates due to the strike, however this is something that we don’t have any control over.
A wonderful shopping experience
Always a wonderful shopping experience with Jamii. I have been introduced to a great number of businesses and creators through their marketplace. They also offer the use of discount codes directly on a creator's website to access a wider range of their products. On the few occasions when I have had issues with their website or an unintended billing query, Jamii have always been so helpful in resolving the problems quickly. I recommend highly them!
14 August 2022
Unprompted review
Reply from Jamii
Thank you so much Fumni!
Reply from Jamii
Thanks Satish!
Wonderful items
Wonderful items. All 3 pairs of earrings are unique and will make a lovely present. Am also impressed with the service I received from Colourshot.
Thank you.
12 August 2022
Reply from Jamii
Thank you - we're so glad you love your buys!
Reply from Jamii
Thank you Mel!
Really prompt and polite response which…
Really prompt and polite response which was just fabulous customer service. Thank you.
21 July 2022
Jamii is a great platform with loads of…
Jamii is a great platform with loads of amazing products! I bought a few items for the home and for personal care over the past few years, very happy with them. In a nutshell: quality, passion, talented makers, sustainability/attention to the environment.
I’ve recently discovered some delicious vegan shakes, which I’m becoming addicted to :) so I’ve just bought them for the third time. I could get 15% discount with my Jamii card (actually I got a discount every time I bought something), which is the icing on the cake. Purchasing online through Jamii website has always been easy and straightforward. (It’s just a shame I couldn’t visit them at Boxpark because I was away on holiday that weekend!) Highly recommended!
11 July 2022
Great!
Absolutely love the service and how fast I received my delivery. The wrong order was accidentally sent out but the team immediately rectified this and sent me the right order, also allowing me to keep the wrong one. No problems I’ll be back for sure!
11 July 2022
Love my headwrap
Love my headwrap. The fabric is beautiful and the colours and design are identical to the image on the website.
Matches very well with the Zuri dress I bought for my daughter’s wedding. Only problem is, I don’t know if, as an old white woman, I’m brave enough to wear it in public. 🤷🏼♀️
9 July 2022
great website with quick delivery
17 June 2022
I very enjoyed the personal message…
I very enjoyed the personal message that came with my products which shows the great care and attention given to my package plus I was also impressed by it's speedy delivery
It was a nice touch and I will be buying more of your products in the near futures.
An happy customer
30 May 2022
Gifts Galore.
A great booklet with lovely ideas for gifts.Very reasonably priced and arrived when advised it would.
30 May 2022
Both products arrived quickly well…
Both products arrived quickly well wrapped and along with a thank you which was really nice
24 May 2022
fantastic diverse range of products
fantastic diverse range of products, and showcasing amazing talented British Black businesses
22 May 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.