Lovegobuy Reviews 464

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent quality of the products, which frequently matched or exceeded expectations and appeared exactly as pictured online. Customers consistently highlight the fast and efficient delivery service, with many receiving their orders sooner than anticipated and noting the careful, secure packaging that ensures items arrive in perfect condition. The ordering process is generally described as smooth and well-organized, with accurate tracking and good prices, making the overall purchasing experience very satisfying for many. However, some customers also noted issues with product quality, with items deteriorating quickly or not meeting expectations, and a few experienced problems with missing items in their parcels. Additionally, a minority of people were dissatisfied with the shipping costs, finding them outrageously expensive or experiencing delays in receiving their orders.

What people talk about most

Product

Consumers find product quality to be overwhelmingly positive, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the top-notch quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the ease... See more

Price

Reviewers mention positive feedback about price, with many finding prices very competitive and offering good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommen... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

464 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Lovegobuy is an amazing agent

Lovegobuy is an amazing agent! I had always used other agents before, but they have slow and expensive shipping. LoveGoBuy has cheap shipping options and they are really fast. The only change that would be nice to see is a bit more payment options, but that’s all!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

This agent is one of the newer ones in the scene. I find it very reliable to use. Ordered many items to the warehouse and everything going smoothly. Customer support is superb, they respond very fast and are very accommodating.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

1st package shipped

I just shipped my first order via Lovegobuy. Compared to others, Lovegobuy is still a new agent.

Positive points:
- They have great customer service on Discord. Staff speaks very good English and is helpful.
- PayPal payment is accepted
- 24-hour quality control (at the moment it is still a goal, due to their rapid growth there are some delays)
- Shipping: very fast. After payment my haul was shipped immediately.

Improvement points:
- Missing 'purchased' status.
- Packaging services: there are no services such as vacuum packaging, wrapping film or protection corners.
- Repetitive packaging is not available, which can cause problems if your package is large and you cannot choose a shipping company.
- Insurance: there is no insurance. They will resend for free if your package is lost. But I am not entirely clear what 'resend' means. You also cannot get insurance for seized packages.

Overall, I think it is a reliable agent. however there are still some bugs that need to be fixed. They are growing very fast, what causes delays atm. I think they will improve in future.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Super agent

Site internet simple , aéré et efficace , service client réactif, lignes de transport connues et reconnues

19 November 2024
Unprompted review
Rated 5 out of 5 stars

My experience with LovegoBuy is incredible 🤩

My experience with LovegoBuy is incredible. The delivery is very fast and the price is so cheap, it's around $11 per KG and on top of that I got $200 worth of coupons using the code Y31LEG at registration! 😍
I recommend that you use LovegoBuy because among the 13 agents I tested, it is by far the best.

25 September 2024
Unprompted review
Rated 4 out of 5 stars

Review

Lovegobuy is logistics company that ships products out of Chinese marketplaces that don't do direct shipping outside of china, they receive your order from those sites, pack and ship anywhere in world. The reason for 4/5, is that are some services are missing on the website, like vacuum packing as well as slow response rates. The actual time from order to pictures inside the warehouse is fairly long 7-10 days which is understandable as it's the holiday/shopping season so they are overwhelmed with orders. I believe once they implant couple of requested features on their website, hire some people for faster logistical network they will easily get 5/5 stars.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

DONT USE LOVEGOBUY!!!!

The Shipping Prices are EXPENSIVE. The Order processing is very slow like you have to wait atleast 2 weeks until your Items is stored in the Warehouse. The Support is also really slow im waiting for several days for a answer for my Ticket now.

19 November 2024
Unprompted review
Rated 4 out of 5 stars

Review

i like the overall website and qc pictures the processing time right now is very slow i ordered my items on 5th of novmeber and only one has came to the werehouse its right now 18th of november hope its get fixed but overall looks good if they fix the processing time it will be the best agent!

18 November 2024
Unprompted review
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