Absolutely do not buy! Horrible rash from earrings and necklaces, I normally tolerate both steel and gold - my ears and neck are reacting to cheap copper/nickel jewellery with these pieces. I don’t... See more
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I got the 7 piece bundle all rings, shipping didn’t take long to Cyprus maybe 2 weeks, its been a week so far that I’m wearing them, I went to the beach, i shower with them daily no issue at all. And... See more
I’m a 59 year old woman who loves all forms of jewelry. Are you close to my age? Do you remember Monet? This is that level of quality. I was pleasantly surprised! I’ve purchased several batches of ear... See more
Pieces of jewelry are nothing like the ads, they look super cheap and now that I need to contact the company , I do not know where to write to them, don’t spend money on this products , they don’t loo... See more
Company details
Written by the company
At Louise Carter we believe style shouldn't break the bank. This is why we set out to challenge the traditional business model by selling premium quality jewellery directly to YOU - cutting out the retail mark up.
Contact info
PO BOX 4168, RG8 6ED, Reading, United Kingdom
- info@louisecarter-official.com
- louisecarter-official.com
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If I could do zero I would
If I could do zero I would. Ordered $133 for 4 items on Feb 18th. Noticed on March 1st the delivery tracker never changed date from received order Feb 20th only means of contact is emailing and I’ve been emailing for over 12 days with nothing delivered and them refusing to refund me my money!!! I will be reporting them to BBB scam and my bank as this is just completely unacceptable.
Poor quality/ Customer Service horrible
Out of 7 items received only 2 are in good condition.
The necklaces broke within the first 2 weeks, rings are all too small, bracelet is too small and made of rubber.
Poor quality, they market it as high end jewelry but it’s very cheaply made. Honestly even my jewelry from Shein lasted longer.
Customer service didn’t care, they expect you to return items at your own cost. Thus far no return, exchange or credit store was provided as they simply do not care
I will never order from this company again.
So Far I’m loving the look
So Far I’m loving the look, style, and quality of this jewelry. Top tier!
Looove them!
Looove them!! I’ve been wearing the bracelets and necklaces I bought from them EVERY SINGLE DAY. I personally choose to remove them to shower because I don’t trust the hard water where I live. They look exactly how they did when I bought them, and I get plenty of compliments ☺️
The only caveat I’ve found with them is that the stainless steel allows them to get extremely hot around heat (including the sun) and so they must be removed as to not burn oneself. For the price, this on caveat is worthwhile.
Size down on the rings. I can’t wear the rings daily bc they are personally too big and heavy for me, I think gold is much lighter than steel.
Also, customer has been awesome and reliable (I once had to make a couple of changes on my order).
I 100% recommend their jewelry and have bought some to gift as well.
Quality not good
Both rope necklace, the Roman coin necklace (which broke in one week) and braided bracelet are super brassy. I paid $12 for 5 pairs of earrings from an Amazon seller that are absolutely beautiful and no one would ever suspect. They match perfectly my real pieces. I’m very disappointed in the quality of the Louise Carter products.
Love my pieces
Love my pieces! The pearl necklace gets me so many compliments.
Bracelet disappointing
Jewelry was nice but my bracelet is way too small. It looks like it's for a child's wrist. Also the toggle is too small, it won't close. The rest of the jewelry is beautiful
My jewelry was not as shiny as I would…
My jewelry was not as shiny as I would have hoped. I selected water safe jewelry, one of the pieces dulled and eventually broke.
Love the pieces I got
Love the pieces I got! I wear them all the time!
Shipping took almost 3 months !!!!!
Made my order on December 2 2025 and just received my order on February 25 2026. This was suppose to be Xmas/birthday gift for my nieces Disappointed with the shipping issue.
She's worn it every day for months now
She's worn it every day for months now, not even taken it off once. 100% success, no green no marks no discomfort.
This company is a scam!
This company is a scam!! Do not!! I repeat!! Do not order from this Company! They never sent my order, and will not refund my money! SCAM SCAM SCAM!!!!
Waited 2 weeks for order and of the 7…
They responded saying they will replace incorrect items. I will update once I have the items in hand.
Not holding up well a month in
The pieces I received were affordable and beautiful, just as pictured! My issue is that I have had them less than a month, and one of my bracelets (one I have worn maybe 5 times) already has that cheap "metallic" smell, and one of the crystals on another bracelet has fallen out after only 10 wears. Feeling a little disappointed because the promised quality of the items isn't matching my experience wearing them.
I love my Jewelry! But a necklace concen
I love my Jewelry and look forward to ordering more! I gave a 3 star because of a necklace issue which has me nervous for ordering more necklaces in the future. The dainty birthstone necklace I ordered -all jump rings tarnished- including the one holding the pendent. My current heart necklace the jump ring also tarnished. So it seems cheaper quality is used there which for the birthstone pendent needed to be returned as it’s obvious - my heart necklace I kept (I love it) and the jump ring hides in the back so I deal with it.
So all that to say- I love my pieces- I haven’t taken them off!!! But I’ll be nervous to order necklaces in future with concerns about poor quality jump rings which holds the jewelry together. I hope this simple issue can be resolved. Thanks so much for such beautiful long lasting jewelry! I’m hoping to order again for Mother’s Day!
Beautiful pieces
Beautiful pieces. Took a bit to arrive but worth the wait.
Earrings started turning my ears green
Good, not GREAT.
I ordered a 7 piece set from them and will say the products are beautiful! They wear well and I am highly allergic to metals and have had no issue with these which I am very grateful for!
I did order the tennis bracelet and the tightening mechanism doesn't stay tight at all. I am already unable to wear it and it has been a month. Also I ordered the fidget ring and am already losing diamonds on it.
The quality is good, but not amazing. I wanted to be able to wear these all the time and am a little disappointed.
I wear my pieces everyday day!
I wear my pieces everyday day. I really don’t take them off and they still look like the Day I received them in the mail. Beautiful 😍 currently adding more to my collection. Thank you!
I absolutely love Louise Carter…
I absolutely love Louise Carter Jewelry. I wear my amazing pieces every single day. They are just like the first day I put them on. I Never take them off. I have found my go to for quality and style!
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