Unacceptable way to run a business in the UK
One of my friends tried to book an appointment for a treatment. At first the owner of the business - Louise - sounded helpful and knowledgeable. However, when my friend had too many questions as she wanted to be sure about everything before going ahead with the treatment, she was told that she will not be served! I never heard anything like that! If a business cannot confidently assure its customers about their concerns and questions, before going ahead with a service, then there's something dodgy about it. This is not a way to treat potential customers. If this is a way they treat customers at the appointment-booking stage, how would they treat customers after a treatment, if any complication arise?! Stay away from this dodgy business and fake-friendly owner, is my advice!