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Rated 3 out of 5 stars

1. I didn't realize I got lashes that weren't magnetic. I feel the site should be more precise. 2. You should have a plastic applicator to go with the magnetic anchors

Rated 3 out of 5 stars

Haven’t tried the lashes but I had gotten a discount for being a new user and I tried to apply it like 8 times and it kept saying invalid. That’s not very welcoming to someone who wants to shop for th... See more

Company replied

Rated 4 out of 5 stars

I used to shop at yalordelashes but I had a bad experience with them so I was on the hunt for a new regular strip lash website. I came across your website, it was easy to navigate and understand. It w... See more

Rated 5 out of 5 stars

I love lotus lashes this is my 3 batch and I am not disappointed. My favorite lash is classic I get so many compliments! Highly recommend definitely worth the money especially after all the offer sale... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

The best selection of real mink and faux mink lashes.


Contact info

4.0

Great

TrustScore 4 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

the price said it was 45 dollars but i…

the price said it was 45 dollars but i got charged for 63 dollars

29 August 2021
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Reply from Lotus Lashes

Hi Maple,

Sorry for the confusion! After checking on this we have confirmed that the amount you were charged is correct. Charges are made in USD. The $63 you were charged is USD. The $45 that you saw is in AUD. Hope this helps!

Rated 5 out of 5 stars

Lotus Lashes are the only brand I’ll use!!

Lotus Lashes have the best lashes on the market! I will never buy any other lashes, I’ve considered getting lash extensions multiple times but the amount of people that ask me if my Lotus Lashes are extensions, and considering the money I’m saving by not getting the extensions. I buy two or three pairs of lashes every 4-5 months and get at least 6 weeks of 5 day a week wear out of each pair of lashes, I’m also wearing them for a minimum of 7 hours each time as well. The length of time that these lashes last me is unbelievable and I’ll never use another brand.

24 August 2021
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Reply from Lotus Lashes

Thank you for your excellent review Hillary!!! Glad you're impressed with the longevity of our false eyelashes. :)

Rated 5 out of 5 stars

Great customer support

Eyelashes No. 301 has been discontinued I reached out to customer support and they responded promptly and recommended No. 1,000 I placed an order I'm looking forward to trying out the lashes.

18 August 2021
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Reply from Lotus Lashes

Thank you for your 5 star review Queen B! Hope you love No. 1,000!!! ;)

Rated 5 out of 5 stars

Awesome lashes and fast shipping

Awesome lashes and fast shipping! The only thing you can't trust is their "sale ends in _____ hours" because I rushed to make a purchase only to find out it seemed to be an ongoing sale with a new count down every day. I was slightly annoyed by that... overall a good experience though, and their lashes are fantastic and a solid value.

14 August 2021
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Reply from Lotus Lashes

Thank you for your excellent review Susan!!!

Rated 5 out of 5 stars

I loveeeee these lashes

I loveeeee these lashes. I ordered two pair and they both exceeded my expectations! You all have a new customer for life!

13 August 2021
Unprompted review
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Reply from Lotus Lashes

Hi Chelle,

Glad you love our lashes!!! Thank you for your review!

Rated 5 out of 5 stars

Excellent product

Excellent product. Quick shipping.

10 August 2021
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Reply from Lotus Lashes

Thank you for your 5 star review Jennifer!!! Glad you're happy with our products and service. :)

Rated 5 out of 5 stars

Amazingly beautiful

So I ordered 8 pairs of lashes while they were on sale with the 2 in 1 eyeliner set. The shipping was very fast and the packaging is super cute and professional, I haven't worn them yet but when I do I will definitely takes pictures and post them. Thanks for the fast service and gorgeous lashes!! 💗💗💗💗

9 August 2021
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Reply from Lotus Lashes

Thank you for your excellent review Rachel!! We appreciate your business.

Rated 5 out of 5 stars

Fantastic lashes at a great price

Fantastic lashes at a great price! And FAST shipping! I will not shop anywhere else!

31 July 2021
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Reply from Lotus Lashes

Thank you for your excellent review Kecia! Glad you love our lashes and service. :)

Rated 5 out of 5 stars

The lashes were the wrong style for me

The lashes were the wrong style for me. I had to return them. (Paid postage on returns is a courtesy often offered to customers you would like to keep.)

Actually, I wanted to exchange them, all four pairs and get some others but, said to myself ,”What the heck.”😕

29 July 2021
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Reply from Lotus Lashes

Thank you for your 5 star review Joy!

Rated 3 out of 5 stars

the lashes are way too long lol but…

the lashes are way too long lol but great quality

29 July 2021
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Reply from Lotus Lashes

So sorry to hear the lashes were too long fo your liking Shaina. Please contact us at info@lotuslashes.com if you would like to return them.

Rated 5 out of 5 stars

I love this company!!!!!

I love this company and all the varieties of styles! This site is my go to and I get my products fast and securely!

29 July 2021
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Reply from Lotus Lashes

Glad you love our lashes Mallory and thank you for your excellent review!!!

Rated 5 out of 5 stars

This is my second time purchasing…

This is my second time purchasing lashes from this website and both times I loved them! They are gorgeous and the shipping process was simple, easy and quick! Thank you!

22 July 2021
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Reply from Lotus Lashes

Thank you for your excellent 5 star review Saij!!

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order, yet I’m receiving a review …?

20 July 2021
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Reply from Lotus Lashes

Hi B.,

So sorry to hear. Please contact us at info@lotuslashes.com so we can look into this for you!

Rated 1 out of 5 stars

My lashes were sent to the wrong place

My lashes were sent to the wrong place! I never got them!!!
**Update, after correspondence with the company I have still not received my lashes. I was told they were sent to my old address and that I thought I had changed my address on their site. I was then told that I would have had to have contacted them in order to change my address and then sent them a screenshot showing that my correct address is actually on the site therefore this is an error on their part not mine. I have already told afterpay I will not be making the rest of my payments since lotus lashes is not doing anything to get me my order. I will continue to leave reviews and contact the better Business bureau as well. To some people it may seem silly to you however for me it took me putting money aside to get these. And I did that for three paychecks because things are so tight right now. Then to get them sent to my old address and not getting any help from this company. Apparently greed supersedes customer service with this company.

15 July 2021
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Reply from Lotus Lashes

Hi Kaleigh,

The order was shipped and delivered to the address that you provided during checkout. Also you did not contact us to change your shipping address. Your address on your account is NOT the same as the shipping address. You would have needed to contact us in order to make changes to an existing order.

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