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See what reviewers are saying

Rated 5 out of 5 stars

Very good quality items... Customer services are quick to reply and extremely helpful. Standard delivery doesn't take too long and returns are sorted easily with the money being returned no problem.... See more

Company replied

Rated 5 out of 5 stars

Just love this site. The orders are so quick to come. Good quality clothing, Fantastic value for money.

Rated 4 out of 5 stars

customer service needs improvement incorrect pricing on website states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each still never received full refund for overch... See more

Company replied

Rated 5 out of 5 stars

Quick delivery service. Waited only 2 days for items to come. Wish more items/clothes were available or more range of items and accessories. But overall not a bad website to shop from. Was re... See more

Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Shoe Store
  6. Swimwear Store

Information provided by various external sources

Everyone is different and no one should be afraid to be themselves. Not with us. We connect with girls and women alike who want to feel good in what they are wearing. We are here to dress you from the 9-5 to the weekend, and everything in between. We connect through a mutual love of fashion; a place where females of all ages (that’s you), can be inspired to look good - every day. We aim to be inspirational, confident, creative and fun in everything we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was surprised by these clothes

I was surprised by these clothes. They are soo cheap I thought they would be poor quality, but they're absolutely not. I love them. They were delivered in a couple of days and returns are easy and free. You can get a code for free delivery too and I've just placed my second order!

10 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Julie,

Thanks so much for leaving a great review.

I'm so glad to hear you loved the clothing at LOTD.com.

Please keep an eye on our site for the latest styles added weekly and occasional offers we have up and
thanks for being a valued customer.

Best wishes,

Sobia
Customer Care Professional
LOTD.com

Rated 1 out of 5 stars

Very bad size in also nit good quality

10 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Terri,

Thanks for the review and feedback as we are always looking to improve.

I'm so sorry to hear you're dissatisfied with our services and please accept our sincerest apologies for any disappointment this may have caused you.

Please be rest assured that I have contacted the buying department and relayed the feedback to them for further improvements in the future.

Best wishes,

Sobia
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Great and very great quality

10 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Mira,

Thanks so much for leaving a great review.

I'm so glad to hear you loved the clothing at LOTD.com.

Thanks for being a valued customer.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Quick delivery

Quick delivery, excellent quality clothes, great price, what more could you ask for?

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Sahr,

Thanks for the amazing 5* review.

I'm so pleased to hear you love our service and I hope you love your amazing new purchase.

I hope you continue to shop with us in the near future.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Awesome clothing at the best price I…

Awesome clothing at the best price I have ever seen. Free returns. Customer service quick and helpful. What not to love? Simply the best.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Monika,

I'm so happy to hear that you're pleased with the services we aim to provide as well as the quality of clothing and fast delivery service.

Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Cool

Cool and pretty

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi,

Thanks for leaving us a 5* review!

I'm so pleased you love the clothing from LOTD.com.

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 4 out of 5 stars

Received all my items

Received all my items.

Only one problem some of their clothes are too transparent (see through) especially the lighter colour items, the others are very good for the price.

Overall I'm impressed.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi,

Thanks for the amazing review.

I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.

Please be rest assured that I have contacted the relevant department and relayed the feedback to them for further improvements in the future.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Fast delivery

Fast delivery
But parcel dumped outside !!!

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Alison,

Thanks for the 5* review.

I'm so happy to hear that you're pleased with the services we aim to provide.

I will ensure your feedback regarding the delivery is passed on to improve the level of service provided.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Great quality cheap and really fast…

Great quality cheap and really fast delivery

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Cazmo,

Thanks for leaving us a fantastic review.

I'm so pleased you love the quality and prices from LOTD.com!

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Excellent

Excellent very quick delivery and good quality sizes may be smaller than usual

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Sara,

Thanks for leaving us a 5* review.

Glad to hear you're loving the LOTD clothing and delivery service!

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 1 out of 5 stars

The clothes were poor quality…

The clothes were poor quality everything is see through. Cheap products. Thought I was genuinely getting a bargain but the clothes are awful. I'll have to buy clothes to put under them

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Saffron,

Thanks for taking your time to leave us a review.

I'm so sorry to hear this and for any disappointment caused. Please feel free to return any unsuitable items back to us.

Please also be assured your feedback is appreciated and will be passed onto the relevant team.

I hope you'll shop with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

I was a bit worried about the quality…

I was a bit worried about the quality of the clothes but they are of great quality, I'm very happy, thank you.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Alison,

Thanks for leaving us a 5* review.

It's great to hear that you are delighted with our quality.

Keep an eye out online for more amazing deals.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 4 out of 5 stars

Can't complain at these prices.

For the price of the clothes, I was very sceptical and honestly thought they were going to be a disaster, but I ordered anyway giving the company a chance and to be honest I was very surprised. I ordered 3 dresses which I thought would be see through, they aren't. I also ordered 2 bandeau tops and 2 biker shorts which also look an okay quality. I've yet to try on the clothes but the sizes look like my normal size. Giving 4 stars as 2 of the dresses were a bit dirty but nothing the washing machine can't fix.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Charlotte,

Thanks for leaving us a review.

I am so pleased to hear you are happy with your clothes

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Items come next day

Items come next day. All in good condition and quality for price I paid. Just one item was mixed size. But it's not major problem.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Ruta,

Thanks for leaving us a 5* review.

I'm so pleased to hear you love your clothes and I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Absolutely gorgeous!!!

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Portia,

Thanks for leaving us a review.

It's great to hear that you love your new order

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Quick delivery and good quality items

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Karen,

Thanks for leaving us a review.

I am so pleased to hear you are happy with your clothes

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

These clothes are just as pictured and…

These clothes are just as pictured and are good quality speedy delivery too.

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Sarah,

I am so happy to hear you are impressed with our fast delivery and quality of clothes.

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Such amazing quality and so cheap

Cheapest clothes ever! And SUCH amazing quality, I got 2 amazing dresses and a cute top for £4.50 in total!!! And the quality is amazing, I’m so in love with the products I bought, will defo be buying again!!

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Lauren,

Thanks for leaving us a 5* review!

I'm so pleased you love the great prices and quality of the clothing from LOTD.com.

I'm glad to hear you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Excellent service

Excellent service
Super fast delivery and great value for money

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Emma,

Thanks for leaving us a 5* review.

It's great to hear that you are happy with our services at LOTD.com.

I hope you'll keep shopping with us.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

All the clothes are lovely

9 April 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Aniedi,

Thanks for leaving us a 5* review!

I'm so pleased you are finding the clothing to be lovely.

I hope you'll be shopping with us again soon.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

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